Review reactions
Helpful
6
Thanks
0
Love this
5
Oh no
0
Stats
Review updates
1
First reviews
0
Followers
0
Location
Queens, Queens, NY
Yelping since
March 2017
Xpert Auto Repair was upfront about costs and what my Altima specifically needed. They got the right brake pads in without any drama, which honestly was more than I was expecting.
The techs seemed to know their way around a Nissan, showing me the old pads and explaining why they needed to be replaced. It wasn't just about slapping new parts on; they actually took the time to ensure everything was done right. Plus, they got my car back to me faster than I anticipated, which was a huge plus.
Pricing was fair. No hidden fees or last-minute add-ons to the bill. In an industry rife with skepticism, their honesty was a standout.
The crew at Xpert Auto Repair made the whole ordeal pretty straightforward. They're knowledgeable and don't BS you, which is exactly what I was looking for. The whole experience felt more like dealing with a buddy who knows cars, rather than a cold, impersonal service center.
Hands down the best auto repair experience I've ever had. For a front passenger side axle replacement, I paid a fraction of what some of the other places were offering to do the same job. They even let me provide my own part, which is great since I get the veterans discount at autozone. Great customer service, high quality work, and affordable prices without even leaving the house. Nothing beats that
During the pandemic, I was taken advantage by the dispensary I was working at. I'm not sure exactly how much case info I can disclose on here, but it's safe to say the Eugene worked relentlessly to make sure I got my money back. He was a solid communicator through and through which made the process a lot easier on me as the client. He gave me his undivided attention when necessary and was extremely transparent throughout the entire process. He is a true professional and I would rate him with all the stars in the solar system if I could.
It's a great place if you wanna wait 38 minutes for a deep fried Oreo which usually takes 3 minutes to make. No line, just ridiculous wait times for no reason
Business owner information
Timothy C.
Sep 19, 2022
Hello Alec,
Thank you for taking the time to review us. I am extremely sorry that we let you down. A deep fried oreo or any other item should never take that long to make. Do you recall the date/ time that you visited? I would like to share with our manager. I understand your disappointment in us because I too would be upset if this happened to me. For the inconvenience, I would like to offer you a meal on us (dog, fry, dessert, and fountain drink). Please let u know if you would accept this offer.
Just got a nice 2017 Nissan Altima from these folks for an amazing price. They were down to earth which was refreshing since most dealerships I went to were ran by psychos
Business owner information
Marcel A.
Nov 8, 2021
Hello Alec V.,
Thank you for the positive feedback and enjoy the new ride. We're glad we were able to meet and exceeded your expectations. Good luck on your new journey!
Best regards,
AutoAuctionGroupInc
+1 (323) 222-8300
www.AutoAuctionGroupInc.com
Instagram @autoauctiongroupinc
Facebook @autoauctiongroupinc
Google @autoauctiongroupinc