Walmart Supercenter

I have been to this Walmart many times. It is my local Walmart and it is always very well-stocked with all the items I need including0 batteries, flashlights, headlamps, and general camping gear for when our power goes out here in Plymouth.

However, my insurance changed Jan 1st and I have been utilizing their pharmacy because it has some of the best pricing around. The downside to having to switch to this WalMart pharmacy is that some of the people, namely Josh, who work there are rude. A prime example of the rudeness is Josh's refusal to share basic information such as the pharmacy's fax number to me; an important number to pass it along to my doctor in the event that I need a medication quickly.

I love wandering this store and finding deals on various products. I also find it amusing to sit back and just take in the amusing sights, scents, and bouts of spontaneous singing or preaching of The People of Walmart.

Overall I'd say it's a good store. I just would like to see the attitude improve in the pharmacy, as my family and I will be stopping by there quite often,

Do not go to the wareham Walmart. The security guy is a d***. He just gave me a two year no trespassing notice for a bottle of water I gabbed and was going to pay for. I grabbed the water because my sugar dropped and I was going to pass out. I had a medical reason why I needed it. I grabbed a piece of candy for the same reason. I have type one diabetes. I don't recommend that store at all. Avoid it if you can. Do not shop there. I have also seen him harass customers, following them around because of the color of their skin. I have reported him many times to corporate but they don't do anything. Please avoid it if you can.

Tonight 1/3/2024 at around 5pm, myself and my daughter went to Walmart in Wareham Ma. to buy a few things. I went with my cart to get water, milk, and a few other things. While my daughter (25) was looking at squish mellows in an open wire bin. She texted me to meet her to bring the cart because she was buying some squish mellows for her boss who owns a toy place. I get to her and she put a big cow for $25, 2 hello kitty's for for $14.99 and a little one for $4.99, she also had 2 storage bins that were already in the cart. We go check out to a person. I paid for all my things and she paid for hers. We walk out to the car and as I was loading my items in the car, she looked at her receipt and noticed the 2 hello kitty's were $19.99 not $14.99. I told her let's go back and ask, that's $10 difference. As we go in the store she went to go take a picture of the bin to show customer service. When she returned, she told me the other side of the bin said $19.99 so she wasn't sure because the hello kitty were on the $14.99 side, but they were on both sides. We wait in line at customer service, while waiting she texted her boss saying she wasn't sure if they were $19.99 or $14.99 and her boss said if they are $19.99 then just return them. We get to the front and there are 2 women and a man in plain clothes. My daughter showed them the picture she took and said she got these from the $14.99 side. The man takes the receipt and 2 hello kittys and said he would check. He takes forever to come back. He finally comes back and only has the receipt and looks at us and said " come with me" We follow him very confused. Once he takes us to his office he we ask "him what is going on?" He said "you know what you did" we both were shocked?! I said " what did she do?" He asked for her ID and I said " no she's not giving you her ID we didn't do anything wrong" he told me to be quiet very aggressively or he would throw me out of HIS store. He told her he saw her on video deliberately putting the 2 hello kitty's in the $14.99. What?!?! The bin was all mixed up. I start talking again and he kicked me out of the office at the top of his lungs. No matter what my daughter said he wasn't listening. She told him she has a text message to her boss telling her that if it is indeed $19.99 to just return it. He refused to see them. Again he kept saying he has the video and she said "show me the video of me doing that" and he said he doesn't have to show her anything. He intimated her into giving him her ID and then when he was looking on the computer he said " you're probably already in the system" she told him, " no you won't find me anywhere because I don't do the things you're accusing me of." He then said " you have 2 options either I call the police and you get arrested or you are banned from Walmart for 2 years for return fraud " she was so nervous so upset for something she didn't do. She is now banned for 2 years. This man was verbally abusive on a power trip. Hours later I'm still shaking at how this man treated us! I have health issues that I'm dealing with. My daughter has high anxiety that she takes medication for and has never been in trouble. He also told her it's ilegal to buy something from Walmart and resell it, that's a lie. Once you purchase something it's your property. Walmart buys squish mellows from somewhere else. He told her he could get her job in trouble. I called Walmart corporate and filed a formal complaint. I understand that I'm sure they deal with people all the time but the way we were treated is truly disgusting!!!! And I just saw another review about him!!! I will not stop until something is done!

The store itself is fine. Pick up is a big waste of time. You check in, no one responds. You call, no one responds. Sometimes when you call the main number, the operator pages pick up and they still don't respond! They will always return your items back to stock though. It would be wonderful if you could just get everything shipped, then having to deal with this for inconvenience every time. The best Walmart around is plymouth, def worth the drive. They have more of selection.

Placed on online order. Came to pick it up at end of the pick up time and it was delayed 2 hours. Waited for an hour in parking lot before leaving and rescheduling for the next day. Came the next morning 2 hours after pick up time figured I would have given store plenty of time for my order and when I arrived it took 30 minutes just to speak to a person that helped and didn't just keep transferring my call. This type of service is terrible. If they don't have enough employees then there should be a cap for online orders. Not customers fault nor the poor 2 employees running around like crazy while in the store there are plenty of employees standing around and not busy. I've now wasted 2 trips in gas back and forth since I live 20 minutes from this location. Is any compensation given to the customer for the inconvenience? Because there should be. And a raise to those employees who actually are working hard.

Store pickup is garbage, they don't answer the phone. Plus they just go to the car closet to the door.

I will no longer shop here.
Management refuses to ask patrons to bring their dogs into the store. People are allowed to put their pets into the carriages.
Therefore, I go to Aldi's or Target, just a few feet away.
Neither Shaw's nor Stop Shop (also in town) allow pets into their stores.

I don't understand why the Wareham location is constantly closing early and changing their hours. I asked management and they say they don't know either. This is extremely inconvenient for people who work late, get there just to be told they're closing early, again!!!

I haven't been to Walmart in Wareham since they moved to the new location but while traveling home from New Bedford I stop by this Supercenter to pick up a gift.

This new location is huge and it has a great selection of goods. The staff here was really polite and the photo department in the store had very informative staff members. The only issue I saw was the fact that they are a little understaffed which made the wait a little bit longer than I had expected.

In the end, I really liked this location in honestly prefer it over the Falmouth store. We will stop in at this store as much as possible.

All Around Horrible Customer Service! I was stopped outside the store and accused of stealing an item that was in fact on my receipt and paid for. I spent well over a $100.00 this trip to be harassed by "Top Notch Security rent a cop" He first checked and I had no issue because I had 2 items not in bags but he perseverated on one of my bags and told me that the item was not on my receipt. I then proceeded to show him same name of item and cost on tag from the item in the bag. He asked why I was being rude to him because I had to do his job and show him that in fact that the item was scanned and purchased. He stated he was being nice to me. I then tried calling the store manager once I got back to work and the person who answered was rude and had no knowledge of where the Manager was and or what time he worked till. She replied back how am I supposed to know and hung up on me. I have spent a ton of money here and have a hefty credit card limit that I am thinking of tossing and returning all purchased items due to the incompetence of these employees and making me feel embarrassed and belittled. If it wasn't for us customer you employees would not have a job. If you are concerned about self check out then hire more employees willing to work effectively and efficiently without accusing people you supposed watched on camera. So Not only was I accused I was being racially profiled? I never not once have gone in there and acted in any way to be shady, I go in and get what I need because most times its on my lunch break. Hopefully, something is done because I refuse to give my business again to this location.