TJ Maxx

Not only is this location clean and well stocked but I encountered above and beyond customer service.

I accidentally didn't get some kitchen scissors in my sack when I checked out and when I got home and realized it I called the store to see about getting a refund. A few things worth noting... this item was less than $5 and "home" is 175 miles away from this store. When I called the person said they did have them but they couldn't do a refund via phone. I explained I was from out of town so I couldn't pick them up she went to speak with her manager on how to proceed... The manager said he would mail them to me on his own dime 2 days later I got these scissors via FedEx.

@LARS! Thank you sir! I am totally blown away by your gesture and so thankful for your kindness!! It was a small item and I was ready to write it off as a loss but I am so tickled that you went above and beyond to get them to me. I appreciate you. Thank you very much

poor service from em and management had to leave a star for the way i was treated felt singled out and personally judged while in a store i go to regularly really disappointed used to really like this store.

Went into this location with my family, let me tell you. They had GREAT customer service! So helpful, so nice! Customer service is such an issue, but they nailed it!!

Asking for a donation towards a health organization while not enforcing your face covering policy is contradictory. Every other person, while going through checkout, was not wearing a mask properly. While also having two associates working checkout with their masks below their noses. Absurdity and cluelessness at its finest.

I am at this store and the Legends pretty often. It can be messy, but I like that their selection is ahead of TJM/Marshalls stores in Zona Rosa or in Liberty. I can find different things here than at the other two stores. Recently, there were great prices for good skincare brands like Badger Sunscreen, which can be expensive.

Can I get over the "eww factor" to write this review? This store is in the Legends, which is a pretty nice complex. The Legends has decent, even upscale outlet stores...I was on a mission, to find that dress.

The Dress Barn was over priced (compared to the one out this way). Forever 21 dresses were fair, but most were so skimpy, and I prefer to be covered. At the end of my rope, and stopping at a couple of other stores, I almost left the the hot mess that is the Legends. It escaped me how I found T J Maxx. I don't usually go past the Gap.

There it was, TJ Maxx, and I entered to one of the GROSSEST most awful TJ Maxx I've ever been to. I generally like TJ Maxx. Immediately upon entering, I saw a spill on the floor that looked incredibly sticky. It had probably been there throughout the day. I suppose the employee arranging things near the spill hadn't noticed it. I walked near the dresses. They were miss-layed. A couple even adorned the floor. the handbags were discombublated along with the perfume. Frankly, I had no idea where the dresses were.

Granted, I found a $20 dollah dress that fit and looked good. But the store is nearly unbearble. There were blouses hanging up with jeans. Alot of the merchandise either smelled bad, or had stains. I am serious. I smelled a dress and someone with sweaty armpits had tried it on before me. One of the dresses had a dirt foot print in the back of it...Calvin Klein didn't design it that way. There were several other issues from dirty fitting rooms to a dirty floor.

THEN the line. There were about 8 counters. One had 2 employees folding clothes. 2 weren't open. 1, 2 and 3 were the only open register the 4th was for returns. There was a line of over 24 of us. A manager was walking down and asking people in the line if we had price tags on everything, that it would speed things up at the check out. He started to argue with the woman ahead of me.

Then the person ahead of her..long story....anyway,. eventually I paid for the dress and told myself never ever again. ...I don't think the poor quality of the store had to do with a huge sporting event at Livestrong, making parking horrid. They really need to fix that, all of it. ....I like the Legends, but not Tj Maxx there, and never on a warm weekend.

Customer service is terrible. You're waiting hours in line!! I don't know if they're short staffed or what, but you don't get the fast/quick customer service that you should be getting. They don't call for backup or seem to care that there's a line of customers waiting to be checked out.

I am a big fan of TJMAX and Marshalls. This store at the Legends is fantastic. They always have new merchandise coming in. I never fail to have a wonderful experience at the jewelry counter, women's clothing, shoes, purses, hair and skin products and housewares.... LOVE IT!

Every time I come in here there is a long line and only one cashier, why?! There are 12 people in line!

Very messy store. Lay out is terrible for a tj maxx. I did find some decent stuff, but only walked out with a few thing. It would be easier to shop if it was merchandised better. I'd rather drive to zona rosa or Overland Park to shop at tj maxx