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About the Business
Located at 3001 Wabash Avenue, Springfield, Thorntons stores provide fresh foods, high quality beverages and fuel in six states: Kentucky, Illinois, Indiana, Ohio, Tennessee and Florida. The company is on a mission to be people's favorite place to stop when they are on-the-go and people's favorite place to work. Thorntons is a vertically integrated company with its own fuel terminal, blending plants, transportation fleet and commissary. Thorntons has a passion for giving back to the communities where Team Members and guests live and work. Thorntons volunteers make their communities better through community service, humanitarian day events and fundraising projects.
Location & Hours
Springfield, IL 62704
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Overall rating
5 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Norman A.Mohegan Lake, NY2422Feb 5, 2023
Place is filthy inside
Coffee area is always dirty , never restocked or wiped down.
Coffee machines need to cleaned inside & out , coffee mate display has not been wiped down in months - same dried milk stains on that red rack every time I go there
Place needs to be look at with some "Fresh Eyes"
by your corporate team !!
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Samra K.
Feb 17, 2023
We sincerely regret that your experience was less than perfect. We care deeply about our Guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
Ike I.Chicago, IL13713547515Mar 21, 2022I like using the app and getting rewards from Thornton's gas station and plus the employees are decent, prices are not too bad.
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Samra K.
Mar 31, 2022
Thanks for the review! We hope you come back!
Cindy S.SoMa, San Francisco, CA01Aug 4, 2022There was a pump problem. The pin pad did not work. Went inside to prepay, there was the most rudest woman behind the counter. I tried to explain the issue. I tried to prepay. Multiple times she spoke rudely to me. I was getting upset. She was totally ignoring the issue. I looked at her nametag to get her name and was shocked beyond belief. She was the General Manager of the store!!!!!!! I walked out drove away. Thorton's you just lost my business and I will message all my friends and family. Stay Away Stay Away the manager is horrible. I feel for her employees to work for a #$%&@.
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Samra K.
Aug 25, 2022
Thank you for providing us with your valuable feedback. We’re disappointed to hear that your visit wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.
- Larry C.Florence, AL0184Feb 21, 2021
I have never been to this station or Springfield but my credit card was used there for $166. Saw another review on another site where it happened to someone else.
I' DID NOT visit Thornton's, have never been to Springfield.
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Samra K.
Feb 23, 2021
Larry - Thank you for visiting Thorntons and for your review. We apologize that you had to experience this at one our store locations. We take reviews like this very seriously and will forward all feedback to the appropriate management team to help make your next Thorntons trip enjoyable. Once again, we apologize and we hope you come back. Thank you!
Marc D.Chicago, IL3519812Oct 18, 2019First to ReviewI am very impressed with Gordon's and I presently in the car wash and this is excellent
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