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Calumet City, IL 60409
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Todd W.Fenton, MI11213Feb 8, 2023I saw they had a good rating. I pulled up and waited for maybe a minute or so and they got me right in. I needed an oil change and an air filter replaced. I was impressed how well these guys worked so well together. It was well orchestrated as everyone was working as one. There were 2 other autos besides me and the work seemed smooth. I'll definitely go back.
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Dora M.
Feb 14, 2023
Todd, Thank you for the AWESOME review of our Calumet City shop. We're grateful you took the time to share feedback on your recent visit. We're proud of our employees and their dedication to our customers. Thank you for the shoutout to our crew. It's out pleasure to serve you and we hope to do again in the future. Thank you for your business, Todd!
Kc E.Chicago, IL04Oct 12, 2018Updated reviewYesterday I came and got an oriole change at this location because it was convenient. They did a pretty good job the usual attempt to upsell but I love with the basic service which I was satisfied with. However, the rep did not re-program my car so that the oil light went out. He told me that once the hint engine heated up the light would automatically go out. That didn't happen so before I could take my omissions test I had to leave from downtown Chicago and come all the way back to the south suburbs to get the oil light reprogrammed. What an inconvenience. I'd rather pay the extra $10 that fire stone usually charges to ensure that the job is done right the first time.
I appreciate that the owner acknowledged my review.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Dora M.
Oct 8, 2018
Thank you for taking the time to reach out to us regarding your service. We are sorry to hear that you had to make an additional trip to our facility because of that oil light reset situation. I hope the issue is resolved, now. We always encourage our customers to call the location first with any issues because we can talk things out over the phone in most situations. If there is still an issue, please give us a call at our corporate office so we can discuss the matter in greater detail at 219-836-1043. Sorry again for any inconvenience.
Oct 5, 2018Previous reviewYesterday I came and got an oil change at this location because it was convenient. They did a pretty good job along with the usual attempt to upsell but I stayed the basic service which I was satisfied with. However, the rep did not re-program my car so that the oil light went out. He told me that once the hint engine heated up the light would automatically go out. That didn't happen so before I could take my emissions test I had to leave from downtown Chicago and come all the way back to the south suburbs to get the oil light reprogrammed. What an inconvenience. I'd rather pay the extra $10 that Frestone usually charges to ensure that the job is done right the first time.
Janice R.Calumet City, IL1912742Jan 16, 2020I can not comment on the oil service but I will say, the guys are always friendly and willing to assist. I've gone here only to have my tire pressure checked. As a woman, who knows very little about an automobile having these guys available and centrally located to do minor checks is an awesome experience.
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Dora M.
Jan 22, 2020
Hey Janice -- thank you for the kind words about the employees at our Calumet City location. We take great pride in our employees and the services that they perform. We hope you will keep us in mind for all your automotive needs.
Qween R.Dolton, IL4223Jun 19, 2019omg!!! these guys are awesome!!!! christian, willie, dean and jermaine showed fantastic teamwork, super customer friendly, clean facility, ready to work, and outstanding customer service. they will always have a customer for life. you should stop by and enjoy the company.
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Dora M.
Jun 21, 2019
Qween thanks for the 5 star review. We are extremely pleased to hear our staff gave you such a memorable experience. We are looking forward to servicing the needs of your vehicle in the future! Your business is much appreciated.
- Bob P.Whiting, IN0201Jun 27, 2012First to Review
I've been going here for over 10 years. The crew has changed frequently over that time but I'm out of there in 10 to 15 minutes for my oil change. They do try to steer you to get this or that but aren't pushy about it.
My last visit was the best I've had here. Technician led me to the front of car and explained all worked performed. Then back to the car, paid for my service, got a couple of coupons and adios. Took about 10 minutes as usual.Helpful 1Thanks 0Love this 0Oh no 0
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