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- Oct 29, 2023
It says it's closed on Yelp but it said opened at airport. Not sure.... No one was at counter but when someone was stocking I asked and he helped.
I wish he hadn't.
I threw half my sandwich away. I've eaten at the Taylor's in Arlington and it's fine.
The bread was dry and probably old. Not quite stale.
Didn't finish it. A shame since it was almost $15.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Eric B.
Oct 30, 2023
Hi Eric, thank you for sharing your experience. We apologize for the confusion regarding our operating hours. We appreciate your feedback about the sandwich and will address this with our staff. We hope to have the opportunity to serve you better in the future.
- Nov 21, 2023
It's an airport sandwich #shrug. Definitely lacking the flavor of other TG locations, my turkey sub was almost inedibly dry and desperately needed some aioli/mayo. It was filling and didn't give me food poisoning so what else can you ask for from airport food lol! The person taking the orders was extremely nice but I'd recommend Five Guys instead.
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Eric B.
Nov 22, 2023
Hi Nora, thank you for sharing your feedback. We apologize for the lack of flavor in your turkey sub and understand the importance of a satisfying meal. We appreciate your kind words regarding our staff. We'll take your suggestion into consideration and hope to serve you better in the future.
- Reidun E.Alexandria, VA031Dec 18, 2023
Quick stop for sandwich, 10/10 customer service from Judith! She was most accommodating to my dietary restrictions.. Very clean space as well. Thumbs up!
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Eric B.
Dec 19, 2023
Hi Reidun! Thank you so much for your kind review. We're thrilled to hear that Judith provided excellent customer service and accommodated your dietary restrictions. We take pride in maintaining a clean and welcoming environment. We appreciate your support and hope to see you again soon!
- Kate T.Silver Spring, MD1231Nov 7, 2022
I went here for breakfast. The lights were on, the register open, but the two employees were just in the back by the grill trying really hard not to notice me. One kept looking back at me so they knew I was there. She finally came to take my order and I asked if they were open. She just countered with "what do you want," took my order, and left again before my receipt printed. They made my order, came back up, shoved it into my hands wordlessly and hastily retreated to the back again before I could say anything.
A few minutes later someone else from my gate went to Taylor, waited a few minutes and came back saying no one was working there. I can only guess that they hid better after being forced to serve one customer already.
This wasn't just an off day, this was actively trying to deter customers. It was incredibly weird. It was a decent breakfast, hence the 2 stars, but I would look elsewhere in the future.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Eric B.
Jan 6, 2023
We are very sorry to hear that your experience was less than satisfactory. Your comments will be shared with the rest of the team.
- World T.Herndon, VA0421Nov 5, 2023
Edible but exceptionally boring sandwich. I had the federal at reagan airport........................///
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Eric B.
Nov 6, 2023
Hi there, thank you for sharing your feedback. We apologize for the lackluster experience with our sandwich. We'll take note of your comments and work towards improving our menu options. We appreciate your input and hope to serve you better in the future.
- May 27, 2022
Taylor Gourmet, the cheesesteaks here in the air port are pretty good, I've definitely had better, but I would eat it again. The bread they use is fresh and very good. If you like a thicker bread on your cheesesteak, then this is a spot for you. Me, preferably would take a little bit of the breading out from the inside of the bread and just overload with meet and mushrooms and cheese.
Helpful 1Thanks 0Love this 1Oh no 0 - Marisol R.Palm Shores, FL03Oct 20, 2023
Cashier jumping from register to making sandwiches without changing gloves. Nasty stale bread. Stir clear of this place
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Eric B.
Oct 23, 2023
Hi Marisol, thank you for bringing this to our attention. We apologize for the experience you had and we take your feedback seriously. We'll address the issue with our team to ensure proper food handling and freshness. We appreciate your feedback and hope to serve you better in the future.
- Venice D.Anchorage, AK047Apr 4, 2023
Cashier was very mean. Didnt want to answer questions about the menu and when he did he started shooking his head.
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Eric B.
Apr 6, 2023
Hi Venice, we sincerely apologize for the experience you had, but thank you for bringing this to our attention. We’ll look into this.
- Vince G.WV, WV71718Jul 1, 2023
Slow service. Only one cook with multiple orders incorrect and backed up. Finally they were not fluent in English at all which caused turmoil since 95% of customers only speak English. Finally the food was average and not a lot for the price. Go next door to one of the other food courts.
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Eric B.
Jul 1, 2023
We appreciate your feedback, Vince, and are sorry to hear your experience wasn’t great Your feedback has been relayed to our team.
- Sep 13, 2018
Early morning flights are rough, but at least I now have a good breakfast food option! Taylor Gourmet has a few made-to-order sandwiches and "bowls" available at competitive prices.
I got the Bender Bowl, which had a good helping of not-greasy potatoes, ample avocado, bacon, and egg. (They have healthier options!) It took a few minutes of waiting, but it was worth it given that it was made-to-order.
Easy to take and eat on a plane, too.Helpful 4Thanks 0Love this 3Oh no 0Business owner information
Kristina R.
Sep 15, 2018
Hi Jess,
Thank you for taking the time to let us know how we are doing at Taylor Gourmet!
I have shared your comment with our managers and staff.
We look forward to seeing you again.
Sincerely,
Cathy Reilly
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