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Review Highlights
“Joanne does an excellent job and is friendly and helpful to the consumers that I bring in.” in 2 reviews
“I just had to write a review for the best laundromat in Northern New Jersey.” in 5 reviews
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18 reviews
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- Matthew C.Vernon Township, NJ01Mar 12, 2024
I have been overcharged for wash and fold service for like the 5th time today and I have had it! Never going back again. The manager was useless.
Helpful 0Thanks 0Love this 0Oh no 0 - James Y.Irving, TX01Feb 22, 2024
Hello, my name is James Yurchak and I have been using Sonic Suds in Newton NJ, since late 2021. I have been very pleased with the serviced with the service. Especially with Joanne Fletcher's service. She is excellent and really pits her best effort into doing my laundry. I can tell if somebody has done it. I have recommended Sonic Suds to several of my friends because of her. Joanne knows how to run a business to be honest. She is most definitely an asset to Sonic Suds. Most of the staff there is adequate as well. Although Sonic Suds has one particular employee who is young and has no muffler on what she says to the customers. It appears that she is working in the wrong profession. She seems to have forgotten that the customer is Sonic Suds most valuable asset . With out the customers there is no need for her job. Again, I would give Sonic Suds a 4.9 star rating.
Helpful 0Thanks 0Love this 0Oh no 0 - Amy O.Sparta Township, NJ02Jan 2, 2024
When my dryer breaks I drop off my clothes to be washed, dried and folded. What a great service! They are always ready on time and nothing gets damaged.
Helpful 0Thanks 0Love this 0Oh no 0 - Cheryl S.Jersey City, NJ01Jul 10, 2023
My daughter went to Sonic Suds in Newton, NJ. After an hour and a half in dryer # 48 1 blanket and 2 pillows were still wet. After speaking to the employee, she informed us they were aware the dryer was broken; yet there was no sign on the dryer. No refund was offered. This is very poor business ethics, especially when between $150.00 -$200.00 is spent here in a week. We will be taking our business elsewhere.
ZERO STARSHelpful 0Thanks 0Love this 0Oh no 0 - Lisa M.Sandyston, NJ38812Oct 31, 2022
With my washer out of commission for a few weeks I had to find a laundromat quickly. Sonic Suds has great reviews and totally exceeded my expectations. Pricing is very reasonable and card system is very user-friendly. Got three loads done in less than an hour and I'm a happy camper. Sonic Suds is friendly, clean and shiny. I highly recommend their services.
Helpful 0Thanks 0Love this 0Oh no 0 - Eva M.Ocean Gate, NJ024Oct 13, 2021
I dropped off my laundry and informed to the girl that I had a mattress pad in the laundry basket and I was quoted $54 for my laundry and the mattress pad. Their sign says comforters and although I let the person know that A mattress pad was on the very top of the laundry basket at the time of drop off, when I picked up my laundry it was $74 because I was charged for a mattress pad and a princess throw blanket. $14 additional for a throw blanket alone. I will continue to use the laundromat in Newton by O'Reillys pub and Grill. This place is a complete rip off and even though I did make the employee aware I was still charged additional for her mistake.
Helpful 0Thanks 0Love this 0Oh no 0 - Jim D.San Francisco, CA3825Jan 8, 2021
Polite staff and very very clean! Staff constantly cleaning the whole time I was there ! A pleasant experience during laundry there!
Helpful 0Thanks 0Love this 0Oh no 0 - Mary B.San Francisco, CA01Aug 27, 2020
I think the service at Sonic Suds is excellent. Joanne does an excellent job and is friendly and helpful to the consumers that I bring in. The wash and fold service is great and is always ready when promised.
Helpful 0Thanks 0Love this 1Oh no 0 - Nicolle P.Newton, NJ24995185Jun 26, 2017
Honestly, nicest and cleanest laundromat around. Decent prices and very friendly staff. Up to date with swipe cards and the system is very easy to use for anyone.
Can stop in very quickly to finish a quick load.
Also they have a laundry service that is decently priced. Kid friendly with multiple televisions and games to choose from in order to pass the time.
If you have to choose a laundry mat this is your best bet.Helpful 0Thanks 0Love this 1Oh no 0 - Karaoke Cat C.Newton, NJ208101May 11, 2017
Came here to wash blankets. Can NOT stand this place!! Arrogant employees who could give a rats ass that I have never been here. Shrug attitude I'm suppose to know I have to buy credits in a machine to do laundry. No help! Machine wouldn't turn off was stuck at 11 mins while all my other blankets are now in dryers. Says it will eventually turn off. Told her it's stuck on 11 minutes. Finally she found a way to shut it off. I then asked for a complimentary wash as she thought it was ok that it was stuck on wash and was dripping wet. Gave me credit but I'm stuck an extra 17 mins now and I get to see her smug face. #sonissuds #sonicsudssuck. Much better laundromat a block away, live and learn. #firstworldproblems.
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