Ross Dress for Less

This is a low end discount store, why is it then that a security guard needs to greet you when you walk in the door? Unsettling for sure.

Every department is in disarray it's very time consuming to look through everything. Dressing rooms are falling apart. Needs maintenance for sure.

Big discounts from original suggested price on cheaply made knock offs.

Not great. I typically am not a fan of Ross, but sometimes you get lucky and they have this or that in a pinch that you couldn't find somewhere else. The clothes here are cheap an not well made, I don't usually buy them. Thumbing through, I didn't see much of a selection - same with shoes and housewares, no great finds.

This store is really messy and disorganized, even some of the shelving is crooked. I don't want to bother spending much time looking around here, it just stresses me out and makes me want to leave. There are clothes and shoes strewn everywhere. The dressing room area looks dirty (I didn't dare wander into the bathroom). There is always a line here, and to make it as frustrating as possible, they cattle-car you into this line/maze made of low shelving with even more crap in them - it's impossible to find where this line starts, and a pain in the ass the climb over, squeeze past, and wade through all the people and crap blocking your access to it.

The staff here doesn't have the best customer service, but I will say I bet it's because they are pretty unhappy at work and might be a little more willing to look more cheerful and do a better job if the management of this store was better.

Ultimately I found what I was looking for - a cheap pair of Christmas socks.

This Ross Store is sliding downhill without snow. I went to return something I bought as a Christmas Gift. I don't know about you but I cut off the price tag before I give a gift. The acting manager would not even give me store credit despite me finding the exact belt in the store.

I was beyond furious at this point. I shall also note I used to shop here often. No more I drove to the Draper store they refunded my money without me asking and the fabulous customer service is worth it. The store is much cleaner too. So this will be my new Ross and good ridance to that hideous manager they have

I've liked other Ross locations in the past, but I have not been impressed by this one the couple times I've visited. If you're looking to buy discounted clothing TX Maxx or Marshalls have a far better selection, and much nicer brands. This location seems kind of grubby.

Customer service was fine, but nothing outstanding, and on a Saturday the line was slow, with a wait to check out of about ten minutes. I just really didn't find anything to interest me in going back, and I don't think I will.

It's pretty much been covered in my past reviews, but I do need to add (and by that I mean subtract) this one: It was 2:30 on a Tuesday afternoon, and there were no less than 10 people in line in front of me. Two cashiers doing their very best, but it still leads to a painful wait in line.

Honestly. If it's this bad during the mid-afternoon on a weekday, you can only imagine how terrible the wait can be on Saturdays. Don't get me started on holidays.

I do enjoy dressing for less. But this waiting around in huge lines has got to go.

I always have high hopes for Ross but it always seems to disappoint. If you are lucky you can find some decent cheap mens and kids wear but the womens for get about it. Everything is over picked and unorganized with the line always super long.

+3 for great prices on a variety of items, and nice checkers
-2 for being in a state of disarray, and for some reason an unpleasant fitting rooms/bathrooms area

The poles on the carts prevent you from taking them outside, just FYI :)

Horrible customer service. Charles was so unhelpful and rude. I was trying to exchange a gift (of course I don't have the receipt) and he wouldn't exchange it for a gift card at least. I am never shopping here again!! TJmaxx would never have a problem changing anything so go and buy there instead! If I could leave no star I would!

Horrible customer service, and horribly understaffed. 23 people in line waiting to make a purchase and one cashier no one coming to help and no one called for help asked twice if additional cashiers were on their way, cashier just blew me off.

9/9/2018 @ 12:00 P.M

Messiest Ross store!!! Nothing is put away properly, very disorganized. There were clothes all over the floor the past 3 times I went.
They need a better system!