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About the Business
Located in Mobile, we serve only the highest quality chicken finger meals. It's our ONE LOVE. Our crew makes it happen, our culture makes it unique, and the community makes it all worthwhile.
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- 2437Feb 26, 2024
Have tried all the chicken finger places (except for Foosackly's) and I think Canes has the very best chicken fingers. Hot, moist and seasoned with a light batter, they are almost perfect! The fries are crinkle cuts (typically not my personal favorite) but these are really good and cooked to perfection. Of the dipping sauces I think Canes house sauce is the best in this realm. Their Lemonade is fantastic too.
The negatives......
1 While I love the dipping sauce, they do not offer any other sauces. One sauce fits all. Fine for my wife and I. Not so much for my kids who like many sauces.
2 The service is very good BUT we arrived early (but well within operating hours) and the staff seemed like we were interrupting their good time as we broke up their "bull session!"
3 A staff member was flopped out over a table ready for nap time in the dining area.....a bit of a turn off.
We have had Zaxby's, Guthrie's, Super Chix and Slim Chickens (our #2....very good) and Canes chicken fingers are the best. My kids think Foosackly's is better but only because of the many dipping sauce options; not because the chicken is better. If Canes is an option, that is where I'm heading for chicken fingers!Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Todd G.
Feb 26, 2024
Thank you for letting us know! We hope we can serve you even better next time around!
- 12868909582Aug 25, 2022
So we really love Canes chicken and would love for them to come to Florida but unfortunately this visit was a fail. Not because the chicken was bad, it was delicious, but they gave us the wrong order. We ordered the Caniac Combo to split because we felt that was plenty after a long ride. We grabbed the meal before even checking into the hotel room. Ordinarily I always check my bag before leaving a drive thru, this time that was my fail.
I am not sure who's meal we received but it was definitely not the Caniac Combo.
Only 4 pieces of chicken and it was supposed to be 6 pieces. Not sure if it was supposed to have double bread but it did, and totally missing the Cole slaw. We were a little more hungry than a 4 piece so ugh, we managed to survive (haha)but that extra piece of chicken and the right meal would have been amazing.Helpful 4Thanks 0Love this 4Oh no 0 - Tina S.Daphne, AL10156268Oct 22, 2023Updated review
My experience this time was so much better! The food was as good as I remember when I worked there. These people had a line out the door and they were on point. Had to wait for a table because they were crowded. This young lady was wiping tables down as quickly as she could. They use wipes for the tables which I loved. Im excited to go back one day.
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Todd G.
Jun 1, 2023
Thanks for reaching out to us. This is not the experience we want for our Customers. We want the chance to make it better, so please call us at 1-833-HICANES or contact us at www.hicanessocial.com to give us more info.
May 27, 2023Previous reviewWe went inside to eat. The girl that took our order could have smiled at least once. I sat at a booth while my husband ordered. We waited for food probably about six minutes when we got it. My fries were mediocre at best. Are used to work at raising canes years ago but one thing that I took pride in is the fact that I never sent out fries that were sitting in the Merck, I always hated that. So I went back up to the counter and took my fries told them I wanted some fresh ones and I didn't get it though. I'm sorry I apologize I didn't get any kind of apology whatsoever. In fact, I felt like they were looking at each other and rolling their eyes, but I got some fresh fries and they were delicious and I also realized that I wanted the chicken finger sandwich not the three finger meal which was my fault so I ordered a sandwich and gave the chicken to my husband and realized once I touch the bread that it was ice cold, but I did not complain about that. I didn't worry about it since I wasn't eating it anyway, a chicken finger sandwich was absolutely delicious. The chicken was extremely fresh and I loved it now initially I was taken care of by another girl, but once Alana or Alani, can't remember her name exactly, stepped on board, it was smooth sailing. She took care of making sure I got the hot fries with a smile and then I got my sandwich she should be the manager. Not once did that manager table touch like we used to do when I worked there or check on anybody for that matter he was chitchatting with a customer at the counter, and that's pretty much all he did While I was there. Are used to take pride in working for raising canes, making sure that everybody had a excellent visit so this visit was a little disappointing, except for their diamond in the rough, which was Alana.
- Sarah R.NH, NH0171Apr 20, 2024
First of all, the food was amazing! They are the nicest employees ever! The decor is amazing and it is a great place to go for a bite to eat!
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Todd G.
Apr 20, 2024
We agree our Crew is the best, Sarah! We’re happy to hear our Crew could make you smile.
- 872071590Oct 2, 2022
Haven't been in a while. The chicken is good, but the speed of service wasn't all that good. I ordered a kids meal for my daughter and it was supposed to come with a gift/toy. We didn't get it.
Helpful 1Thanks 0Love this 2Oh no 0 - May 17, 2023
I am a raving Raising Cane fan. I travel to Scottsdale, Salt Lake and now Mobile. Outstanding quality, fresh, lightly fried and always moist. I was so so disappointed that the fingers were not hot at the Mobile location. I went through drive up window and not sure how they were not hot as usual.
Helpful 0Thanks 0Love this 0Oh no 0 - Esmee J.Pensacola, FL1274406May 12, 2023
Every time I visit Mobile, this is a must stop for food! Food is always delicious, restaurant is always clean, and staff are very helpful and friendly.
Helpful 0Thanks 0Love this 0Oh no 0 - Jason B.FL, FL01Feb 24, 2024
It's nice they have an open window to the kitchen so I actually hear the staff "they ain't getting' sh!t from me" in regards to correcting my order. It was a very simple fix that didn't require that unnecessary rudeness.
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Todd G.
Feb 25, 2024
We are sorry to hear about your experience. We would like the chance to speak with you further. Please call 1-833-HiCanes at your earliest convenience.
- Shilpa B.Orange, CT0132Oct 26, 2023
The chicken was fresh and yummy! I had never tried Raising canes but my college going daughter insisted we try and we were not disappointed! The service took long, but it did not bother as we got fresh, piping hot chicken
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Todd G.
Oct 28, 2023
Chicken, chicken, chicken we’d love to the know the combo you’re picking! So glad to hear you loved your Chicken Fingers as much as we loved serving you.
- Grace ..AL, AL0172Aug 30, 2023
I asked for ranch since I'm allergic to the Raising Cane's sauce apparently they do not have ranch and proceeded to scream in my face while I was ordering so definitely not allergy friendly and not the best customer service but I did proceed to sit down and eat my very dry chicken with out ranch it wasn't that bad but the service had me on a rampage so I spoke very clear and loud about how disappointed I was in the restaurant
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Todd G.
Sep 1, 2023
We are so sorry to hear this. Please call us at 1-833-HICANES or contact us at www.hicanessocial.com. We want to address what occurred and work to get better!
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