Radisson Valley Forge

We had our company Christmas Party here and have for many many years.I've noticed many of the same servers from prior years so that's a good thing! The help is wonderful, polite and friendly. I only drink water so I requested a pitcher and was granted that.

The table settings were beautiful at our party and I loved the centerpieces with a nice flair with Christmas Colors. The room was beautiful with an ample dance floor.

For appetizers we had small bacon wrapped scallops, pork filled crispy pot stickers, mushroom caps stuffed with crab meat and vegetable egg rolls - all were great. I especially loved the scallops and crab stuffed mushrooms! We had a Mediterranean type table with cheeses, hummus, tabouli (I think?) & naan style bread triangles. Everything was enjoyable.

For entrees we had a buffet serve yourself. On the menu was salmon with lemon butter sauce, thin slices top sirloin (I didn't have that), chicken Marsala w broccoli rabe (which was tough) the broccoli rabe was undercooked, salads, a caprese type salad, and potato wedges. We had an amazing mashed potato bar with red bliss and sweet potatoes too. Butter, brown sugar, scallions, sour cream, shredded cheese-all was wonderful and our group loved them a lot! The salmon was juicy but the sauce was gelatinous and I scraped it off because it was so heavy. I thought the salmon seemed to be a good quality so I didn't think all that sauce was necessary. The help was on top of the buffet situation and replenished the trays in a timely fashion.

Desserts were unremarkable. The chocolate Yule log was good, the brownies looked like and tasted like Little Debbie, the cookies weren't very appetizing & were obviously commercially made, and there was a white strawberry cake w whipped cream icing.

The location is great and close to the office but the hotel is in need of a face lift. The help was attentive though and we all had an enjoyable time.

Courteous front desk. Great bars and restaurants. And the Valley Forge Casino is just a few hallways away.

I stayed at this hotel for one night, I paid for it myself not using points or any type of promotion.

The good: the room looked recently refreshed, the shower was new. The bed was very comfortable. My room was clean. The AC worked perfectly, you could refrigerate food in my room it was so awesomely cold (the same could not be said for the last 2 hotels I stayed in in as many weeks, with the same "eco" AC system that goes off when you leave the room).

The not so good: the decor from the hallways to the rooms is so dark and dreary looking. Dark furniture, dark carpet, the doors in the hallways are so dark. I honestly didn't feel safe in this hotel for some reason, nothing specifically happened, it was just the atmosphere and those creepy round hallways. My room overlooked the party patio which was very loud, but it seemed to end around 10:30ish, so no issues there.

I know I won't ever stay there again. I rather stay somewhere better even if it's not convenient to the casino.

DISGUSTING.

I have stayed here multiple times, and after this last experience - NEVER again. First, the check in representative did not even want to provide me with a room and acted as though they were sold out. Then, I was given the most disgusting room in a basement. No windows. Poo stains in the toilet. No air conditioning.

Then, when I kindly approached the desk and requested to be moved to another room, I was given the room right next door. Also in the basement. Also absolutely filthy. There was trash right outside my door. Sticky wet white slime on the door handle of the bathroom.

And once again, I returned to the front desk to be reassigned to a different room. The customer service representative was so rude and condescending, she clearly did not want me as a client here. I am appalled at the way I was treated. I was finally reassigned to a room on the 10th floor after much fuss and discussion. How unfortunate for such a well known place. Do yourself a favor and spend your money staying at a much neater, friendlier hotel in the area.

I am a frequent traveler and this was probably one of the filthiest hotels I've ever stayed in. Besides our rooms (there were 7 of me and my coworkers) having no windows, mine literally was covered in garbage. Garbage by the nightstand, under the bed (including dead rose petals...gross!) the coffee pot full of old grounds and dripping with coffee. I complained to the front desk who took my name and said that a manager would call me, no call ever came. I was mortified that I actually brought my coworkers to this hotel. Radisson, you should be embarrassed.

Selected this hotel as part of an Expedia package to attend my son's college graduation.

Arrived after 1:00 AM after a long flight from the West coast. They had been experiencing warm 90 degree days and my room was very warm, about eighty degrees. The thermostat was ineffectual for cooling the room down, and given the hour we could not get anyone to look at it.

The following day I went down for coffee and discovered the hotel does not have soy or almond milk, so had to go out to get coffee. Notified the front desk about the cooling problem in the room, and to their credit they fixed the problem when I was out during the afternoon.

Layout of the room was odd in the fact the bathroom sink, counter and mirror are out in the open, while the toilet and shower are enclosed in a tight space. This surely would be awkward if you were travelling with a group and they popped in for whatever reason.

The Radisson Valley Forge has lots of potential to be a great hotel. The beds are comfortable, the rooms are large, the relaxing pool, and the hotel is quiet, with only 20 rooms on each floor. Other than that there is so much that is so wrong, it is hard to know where to start.
Safety. Two of Three elevators were out of order most of the 5 days, 4 nights we were there. Had there been an emergency, it would have been impossible to evacuate the hotel without accidents. It was most inconvenient, time consuming and frustrating. Hotel staff were well aware - I questioned the malfunctions several times; nothing was done to fix this while we were there. With only one elevator working it took an hour to check out. With no AC vents in the hallways, and 100 degree temperatures outside, it was hot and sticky waiting to catch the one elevator that was working.
Front Desk. Not helpful or friendly. When I asked for an hour extension to checkout, I was initially told alright. But that representative was reprimanded and overruled by the Front Desk Manager who told me the hotel was expecting 200 people to check in the next day. Hmmm. Isn't the next day -- tomorrow? Or 24 -30 hours from then? She was just rude.
Venue. Most of conference facilities are located on the lower lobby. People attending meetings had large, heavy, cumbersome equipment and large instruments, which required rollers or carts. With only one elevator, very few people could manage the stairs; the meeting schedule had to be adjusted while people tried to deal with trying to catch the one working elevator. Additionally, some people had to get a hotel employee escort them through the lower level back kitchen hallways to get to the assigned venue where the hotel had planned our event. That was time consuming and challenging.
Tasteless Food. The primary restaurant is closed for renovation. There were no other choices except to walk to the Casino, not that far, but inconvenient and for mediocre food. The food that came with the banquets and conference events was terrible. Overcooked, dry meat, soggy roasted potatoes and mushy canned green beans. Pathetic.
I would not stay here again should I return to King of Prussia.

I will give 2 stars, here is why:

The building, room, hallways are absolutely "meh". I would not say all needs maintenance. Rather all needs replacement. Absolutely disgusting
Food in the restaurant is overcooked, tasteless.
Staff is accommodating, polite and friendly (this is the only good thing)
I do not recommend this hotel

The venue is a great place to see a show. This is where many years ago there used to be ice-skating on the stage

There is only one word that accurately captures the Radisson at Valley Forge. That word is disgusting.

I was given a dirty room with some red gelatinous goo in the hastily made bed.

I was then moved to a different room which was only slightly cleaner. Ignoring the uncomfortable beds, The main problem in this room was a slow drain. By the. End of my shower I was standing in 6" of water.

The front desk provided a voucher for free breakfast at the tavern in the hotel. After waiting 20 minutes for the eggs Benedict, I was served an inedible plate of mush.

I went to the front desk to request a feedback form only to be told they don't provide feedback forms.

Finally, I outside only to find that the grounds crew had blown leaf debris all over my car.

Do not stay here.