Quality Inn & Suites South Bend Airport

I honestly wish I could give it no stars. I will never stay at another quality inn again.

When we arrived all 3 of us, myself my SO and our son, were drop down tired so when the not so pleasant youth that Checked us in said the pool was out of order I (unlike the kiddo) was not to upset. So we hopped in the ....elevator... better known as the frightening death trap that lurches jerks and makes terrible sounds, I was swearing by the time we hit the 3rd floor I'd take the damn stairs.

We got to our room, looks like a fairly average if outdated typical double queen room. With a small microwave, mini fridge and coffee pot. The room was very warm so I turned on the AC thinking it would cool down pretty fast and we all got ready for bed. I went to climb in bed and realized the AC wasn't blowing, so I went to double check it. I got it blowing and was like ok it'll cool down soon...

So we climb in bed and we all passed out pretty quick, I however got woken up around 3am with freaking roach climbing up my arm!! EWWWWW (que flashbacks to horrible experience as a child with a bug climbing in my ear) I checked the bed and tried to go back to sleep but the room was sooooo freaking hot!! So I checked the AC AGAIN it was still blowing but not cold air (yes I checked the settings). I tried to go back to sleep but at this point I was awake enough to realize that my back and hips were causing me far to much discomfort to even try to sleep. So I decided on a hot shower in hopes it would help.... no go there was literally zero hot water.


After a nice icy cold shower which made my incredibly painful back so much worse I tried sleep again, but it was just to hot so I decided screw it, coffee it is!! But alas....THE DAMN COFFEE POT DIDNT WORK....

Now I can forgive alot... but no coffee?!?! So I decided enough was enough and decided to head down and chat with the front desk. I get to the stair doors (no rolling death trap for me!!) The damn fire alarm goes off!! With a crap ton of strobe lights... and me without having taken my seizure meds because agai. ... NO COFFEE... I barely make it back to my room...

So I decided to call down instead, seeing now the guys are wide awake.... and get informed rather rudely by I'm sure the same young man who checked us in, that someone burnt toast.... I give the same vibe i get so i responded oh, so the whole hotel needed to know? At which je hung up on me.

At this point, at oh dark and icky i was like screw it, we are outta here so we get our stuff and head down the stairs. Where the oh so helpful and professional young man in his anemie hoodie finally meets me at the front desk and gives me attitude the whole time he was checking me out, gave me the receipt for the wrong room then gave me snark as we were leaving...


It was a ....delightful stay....

Used to stay here all the time and they where assholes took a couple months off came back the bathroom door wouldn't close i fixed that woke up around 10 cleaned up took the garbage out got a coffee went and asked about breakfast which is a frozen burrito and a muffin its until 930 so i was late but its sunday and i am not checking out today.the pool has been closed for months supposedly for covid yet the places i been staying have pools.what pisses me off is the far piece of shit behind the counter acted as if he was paying for the breakfast himself.just another reason to not come here again

The hotel was nice and very roomie the staff wasn't very friendly during check out but we did enjoy our stay the bed was super comfortable the bathroom was very spacious

Do not stay here if you are expecting to be able to take a bath because you cannot. They rigged the bath tub so you cannot plug the tub. The TV is small. AC and heater noisy.

Drive up without reservations. My wife got us a suite room fir 75 bucks. The rooms, hallways were clean. It has an indoor pool but no hot tub Hot breakfast in the morning and coffee available in the rooms or in the buffet area 24 hours a day.

Lots of plug ins and USB's in the room to charge all the accessories of this modern age. Easy access to the airport so I could get up early and catch the South Shore Line into Chicago and get a early jump on the days events.

Clean cheap hotel across the street from the airport. Be sure and call down stairs 30 minutes be for you want shuttle to airport. They wanted to call me a cab. I walked instead.

My first time staying at Quality Inn! The service was a best! It has a full breakfast buffet. So clean & the staff is very friendly. Close to South Bend Airport / Train Station, and South Bend Transpo bus stop. Plus indoor swimming pool. I will be coming back!

Hotel is a little dated, but clean room and good customer service. The free breakfast could be better, no meat. But hey, guess that's why its free.

Nice place to stay! Very clean, and extremely comfortable beds! We will definitely stay here again in the future.

Front desk was very rude. Hotel smells from cleaning products. There's better places to stay if you need to be close to the SB airport.