Precision Tune Auto Care
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Review Highlights
“My check engine light came on in my truck and these days that can mean anything or nothing.” in 3 reviews
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About the Business
Precision Tune Auto Care is one of the top auto repair businesses in Mount Pleasant, SC. Oil changes, brake repairs, tire alignment, and other car maintenance services are among the services we offer. Visit our website for the most up-to-date auto repair coupons and special offers!
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- Carlmichael H.Charleston, SC01Dec 11, 2023
Very disappointed in the current service at Precision Tune Auto Care. Apparently they are under new management and the service has gone way downhill. Do yourself a favor and go elsewhere for your car repairs.
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Precision T.
Dec 12, 2023
Carlmichael, our team of qualified technicians is committed to providing the highest standard of auto-care and customer service at all times, and we're disheartened you feel you received anything less. If you would like to discuss the matter further, we are always happy to speak with you via our office line, +1 843-849-8050.
- Robert D.SC, SC02Aug 22, 2023
Great shop ,, Emily is the best most honest person in the business Thank you for always taking care of my families cars !!! 100 stars !!!!
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Precision T.
Sep 7, 2023
Hi Robert, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. Please let us know what we can do for you in the future.
- Jul 31, 2020
My brother owed me money I was never gonna see. So he "gave" me a 2004 Silverado. Now, between Gerald's and Precision Tune (recommended by Gerald's guys) it is up and operational and the check engine light is off.
It was not quite free. but nothing places hooked me up. James even replaced my license plate and put my new one on AND helped this tech-challenged old Marine to get my phone paired with the aftermarket radio in the truck.
Plus, BONUS...They're right across the street (Venning at HWY 17) from Dublin' Donuts!!!! How can you do better? If there's a way please tell me. I'm out of pocket a pretty penny but this truck is running like a top. Wooot! Awesomus Maximus!!!!
Try em our if you're mechanical friend needs some TLC. I'll be back. They even gave me a military discount. Who could ask for more?
Be well. Stay safe. If we can survive our politicians we can beat this damnable virus.
God bless all men and women of goodwill.Helpful 0Thanks 0Love this 0Oh no 0 - Shannon W.Daniel Island, SC, SC01Aug 23, 2023
I went in for an oil change service and they did a great job. Emily Poole the store manager made my whole experience enjoyable. She was personable, patient, and knowledgeable. 10/10 recommend!
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Precision T.
Aug 30, 2023
Greetings Shannon, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future.
- K W.SC, SC01Jul 29, 2023Updated review
The most dishonest manager and assistant manager ever! Quote one price and then tell it is substantially more (thousands) after they did the work! They did work that we specifically said not to do.Then told us they would put the old parts back on but then the next day they refused. Told us to pay to get the car back or leave the car and take them to small claims court. Lesson learned! Do not go here!! Still waiting on the owner to call me. 3 weeks and waiting.
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Precision T.
Jul 5, 2023
K, our team of qualified technicians is committed to providing the highest standard of auto-care and customer service at all times, and we're disheartened you feel you received anything less. If you would like to discuss the matter further, we are always happy to speak with you via our office line, 843-849-8050.
Jul 3, 2023Previous reviewThe most dishonest manager and assistant manager ever! Quote one price and then tell it is substantially more (thousands) after they did the work! Then told us they would put the old parts back on but then the next day they refused. Told us to pay to get the car back or leave the car and take them to small claims court. Lesson learned! Do not go here!!
- Evan G.Charleston, SC128480228780Sep 8, 2021
Precision Tune Auto Care on Highway 17 in Mount Pleasant is a great place to go for quality auto care when you you need it. The location is very convenient when you are in the area and the customer service is very efficient. The professionals here are knowledgeable and get the job done.
Helpful 0Thanks 0Love this 0Oh no 0 - Jonathan G.Deerfield Beach, FL2722212Mar 22, 2021
They put in an alternator forgot to connect it. Broke down 20 miles away. Asked them to tow me back to fix it and they made me pay for the tow and re diagnose myself. I've been a life long Percision customer in Nashville and loved the service. This place tarnishes the brand name.
Helpful 0Thanks 0Love this 0Oh no 0 - David S.Greer, SC42Oct 8, 2018
They were pleasant at first but they use inexperienced technicians and do not use the best parts. Left here with a 500$ brake job and still having a serious problem with grinding over a month later.
The worst part though was that they failed to tighten the caliper mounting bracket or the wheel lugs on the driver side. Found this out only after returning home from our trip and having to see my mechanic because of a vibration issue.
Left feedback on their main website and was promised to hear back but no one bothered to contact me. I will never do business with these people again. Be cautious with them. Oil changes only.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Precision T.
Sep 12, 2023
Thank you David for taking the time to leave this review even though we were not able to meet your expectations. We are always working hard to improve our ability to exceed our customer expectations and would be very grateful if you would be willing to give us another opportunity. My name is Chad, I am the new Owner Operator of the Precision Tune Auto Care in Mount Pleasant and my email is customerservice@ptacsouth.com. Please let me know if there is anything I can do for you.
- Alli L.SC, SC01Sep 19, 2021
I had to get my car towed, called them really upset because no one could see my car for at least a week, and they were so kind and understanding. They were very friendly, very accommodating, and made me feel like a truly valued customer. I would recommend them to anyone who needs their car worked on, they have been AMAZING with everything!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Christie L.Mount Pleasant, SC563Jul 28, 2018
Love this place. Always fast and do great work. Most of all they are honest and won't sell you stuff that you don't need. And the employees there are very nice...
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