Pep Boys

It's Sunday afternoon and I got a flat. What's a guy to do. I went to the closest tire store I could find and they told me that it would be a while before they got to it, so I decided to find another place. It just so happened Pep Boys was across the street.
They were able to take me right away and patch my tire. Service was friendly and they were quick.

I had an amazing experience! The guys there were patient, helpful, and most importantly honest. They were willing to do what they could to ensure that I got the much needed work done and to help meet my budget. I highly recommend and am definitely going back for all my auto servicing needs.

Came in for brakes & rotors, coolant flush, and a tune up. Guys there were great, got me a good deal. Picked up the car with no issues. I'm going to make this shop my go-to. Thanks

Don't not take your vehicle here. On 8/12 I took my 2015 GMC Terrain to pep boys for service. A coupe days prior I'd gone to RPM auto care and received an estimate for VVT solenoid replacement. I asked Pep Boys to preform the task. They told me they'd need to do another diagnostic and they'd call me later that day. I received a call a few hours later stating it would be about $700 but the tech was leaving for the day but would return in Tuesday. I return on Tuesday and drop the truck off again. I received a call at around 3pm stating that now the cost would be $5k. I informed Charlie that it was way more than expected and I'd take my vehicle back to RPM. I was told to pick the truck up in an hour. I arrive an hour later and was told the truck was making a loud engine sound now and riding worst than when I dropped it off. It wouldn't be ready today. I call back the following morning and was told the timing chain broke and the car is inoperable and I'd need to tow my vehicle away. I'm now stuck with purchasing a new engine or 5k is repairs. When I contacted Pep Boyd management I was told " we tried to hand turn the engine and the chain broke. It's unfortunate it happened with us but probably would have happened anyway." I'm shocked that since the vehicle drove there with a $800 VVT solenoid issue turned into 5k and Pep boys offered nothing in terms of handling the issue. Just " Please have your vehicle towed away. Have them service your vehicle at your own risk. If anything happens you're on your own.

We have been bringing our out of warranty cars here for service since the early '90s. They have cycled through technicians and managers and the quality remains the same - excellent. I even stopped taking my Toyota to Keith Pierson, voiding the lifetime warranty, because of the distance to them and the quality of service at this Pep Boys.

Bob and Chin

Little mix up so we had a delay and waited little longer. Mustange done and Maddy left. Working on Titan now. When that's done heading home busy busy day today
If I got this right pictures also ??? 12.13.2018

I had a nail in my tire. They told me it could not be repaired and tried to sell new tires. My tire had Leas than 200 miles on it. Went to Costco and they patched it for $11. Be carefully. I felt like they were trying to scam me. Didn't even go look at the tire.

Might need a little training in that area

I had the best experience at this PepBoys location this evening! Went to leave work, only. to find I had a dead battery. Geico sent out PopALock to jump my car, but they were unable to replace my battery until the following day. Thankfully the man recommended PepBoys which only happened to be about a 1/2 mile down the road, so I headed straight there. PepBoys was so happy to help. The gentleman working the front immediately informed me that there was only one guy working on cars at the moment, but he would be happy to handle the battery and the front as best as possible. That alone says so much! He was willing to juggle two roles to ensure a happy customer. Even when they got busy, I was kept informed of the status of my battery install AND they got my battery installed in no time with their awesome teamwork. I am so grateful to them! I will definitely be a return customer in the future!

My oil light had been on for a couple weeks now. I made an appointment to get my oil changed here. They worked with me great. I ended up getting two new tires also because they needed to be replaced. They were super busy yesterday but they still made sure to keep me in the process the whole time. The mechanic showed me my AC filters because they really needed to be replaced, so I ended up replacing those. The oil change was $30 off because of a coupon. Then the guy working the cash register gave me another 25% off discount for waiting so long & being so patient. It was the cheapest I have ever gotten out from getting just two tires replaced but then on top of that an oil change and two new filters. Definitely will be coming back if I have anymore problems in the future.

I hit a curb on Labor Day and popped my tire. The amazing guys at Pep boys were kind enough to put a replacement on my rim in no time flat! Thank you so much for everything!!