Moppert Auto Collision

I am giving Rich and his team 5 stars despite not having any actual work done to my car..why you may ask?
Simple..because Rich is a PROFESSIONAL and has INTEGRITY.
How do I know?
Here's my story.
I had a run-in with a mail truck that resulted in a scrape that my 2016 MB C-300 had sustained-not my finest moment.
I had reached out to my dealership to see if they could remediate the issue only to find out they don't do auto body work. I then asked if they could recommend a couple of places.
Rich's shop was the 3rd place I called (with the other 2 basically telling me they don't do quotes over the phone and that their wait time to have work done was 8+weeks).
Rich was the person who took my call and he was up front and direct; I'd have to wait to get my car worked on but it would be worth the wait. I wasn't in DE when my scrape occurred so I asked if he would be willing to give me a quote based on pictures I took. I think he was a bit reluctant but once I told him that I already had a quote based on the pics from another shop he said send it over and he would see if could give me something.
Here's the point of all this backstory:
Rich's shop wouldn't be able to do the work that I needed to have done within the time frame I needed (10 days) but the fact that he gave me a quote on the repairs that would be done based on my photos AND most importantly gave me feedback on the other shops I had been given as recommendations from my dealership.
He knew I was in a jam and recommended out of the 3 the one he thought did good work.
Even though I didn't ultimately go with his shop I would recommend this place because of Rich's professionalism with helping me even if it wasn't getting my business. That speaks to his integrity and customer service.

Excellent service and work. There is nowhere else that I would trust with my vehicles. Rich and his team are very proactive, letting you know progress on your vehicle. They have a very high level of expertise.

Trying to avoid a deer I ran my 2006 BMW M3 over a curb. The hood was bent, right front suspension messed up, both right side alloy wheels bent, frame bent. Rich and the team an Richmonds restored my car to perfect working order. It rides and handles better than before the crackup. Richmonds knows BMW. Rich helped navigate with the insurance company and was my advocate. He gave me great guidance and did top quality work.

My dad has been using this awesome body shop for years and after I purchased my first luxury vehicle I now know why myself. THESE guys are awesome !!! I can't say enough good things about this company. After my 328i BMW was damaged, I had it serviced by them and it looks FRESH OFF THE LOT! as long as I have my BMW I'll never take it anywhere else.