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132 Christiana Mall

Ste 1461

Newark, DE 19702

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David L.
Wilmington, DE
0
2
Feb 7, 2024
I brought a pair of boots that were too small even though it stated that it was my size. I wore them once and felt they were to small. So I put wood stretch sticks in them hoping they would them break in. These boots are still too small even though it says 10m and I wear a 10. I called the company asking to exchange them and all I got was is been 30 days. We can not help you. I did not even what my money back. I just wanted to go up a size. To an 11. Nope. We cannot help you. And I only wore them twice. I will never shop there again. Michael Kors do not care about customer service. Only money.
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Audrey R.
Smyrna, DE
0
1
Dec 23, 2022
It wasn't this exact location but it was Michael kors.com. both of the phone numbers online are invalid!!! Then when I actually did find customer service whoever I was speaking with was insanely rude and extremely unhelpful! I honestly really do love this brand but trying to get help for a small issue I had and to be treated with nothing but rude arrogance was horrible.
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Fatih D.
Mt Laurel, NJ
10
5
Feb 14, 2017
First to Review
Young blonde lady is the worst sales person ever. She is rude and not helpful. If you wanna buy Michael Kors try Macy's.
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