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- Donnis H.Birmingham, AL12May 22, 2023
This is not 24 hours. Even though everywhere you look says 24 hours, they will turn you away after midnight and tell you to come back at 5 AM. I travel for work and sometimes I get to my work location when I get there - I really depend on 24 hour locations to be what they advertise. It's a McDonald's. All I expect is for it to be open.
Helpful 1Thanks 0Love this 1Oh no 0 - Gettingback T.San Francisco, CA03Jul 22, 2023
Meal was MCDonalds quality and the service went from average to miserable. We asked for a refill to our unsweetened tea. 4 McDonald employees handed our cup off to another, and after 6 minutes no refill. Did I mention my wife and I were the only customers in the restaurant.
We walked out, and won't be back.Helpful 0Thanks 0Love this 0Oh no 0 - Eric F.Mesquite, TX2817943Sep 4, 2022
Hello and let me get to it. 1325 Ridgeway Dr in Memphis TN... This is a McDonald's and in my opinion it needs to fire everyone on staff at night... Let's discuss the following: UN-professional, lack of respect for customers, scamming, and cold food. Whoever the 11:00 manager is, you either had to be gone or drunk or sorry but I'm so serious....
I should have known it was bad, not one car in line at 11:00 PM. That's was a sign but I ignored it.. I will never ever eat at this place again, maybe not another McDonalds in Tennessee.
I. Unprofessional- the young Lady said, " hello, welcome to McDonalds, can I take your order"? I said yes, let me get..... (lady starts shouting down girls name), then she said, " hold on a second".
2 Lack of respect- They forgot to hit mute and was discussing some BS after BS, after BS.. which included vulgar language, all kinds of laughing and nonsense... finally she came back.
3. Scamming- I ordered a small burger, a fish sandwich, 1 small fry and a large fry, 2 large sweet teas, price $18 plus dollars.
4. Cold food- fry's were too cold too eat, sweet tea was unsweetened; both of them... ever had a rubber fish sandwich? I did... I gave up trying to eat it. Sorry I didn't take pictures,
I was going to call corporate but it won't do any good.
You all do me a favor and just by coffee at this spot until it closes!
This was the worst services I ever had in my life...Helpful 2Thanks 0Love this 0Oh no 0 - 2357194May 5, 2022
Wow. Just...wow. Copy 80% of all other reviews here. A once a year reminder why I only eat McDonalds (desperately hungry) one time per year. Honey badgers of bad service!
Helpful 1Thanks 0Love this 1Oh no 0 - Barb H.Madison, AL113732May 23, 2021
DO NOT GO HERE
i wouldn't normally bother reviewing a fast food place but oh my god. we just waited in the drive through line for over 40 minutes (there was no way to exit), which meant we missed the breakfast time. It seemed that only two people were working there?? and to finish it off, after all that waiting my food was missing half the ingredients and was lukewarm at best. I regret being upset at the worker when this is clearly a management issue. Yall need to hire more people and pay them better honestly...
If i could give negative stars i would.Helpful 1Thanks 0Love this 1Oh no 0 - Trixie B.Indianapolis, IN19122Jun 19, 2022
This place is awful. The service is slow . It's called fast food . I waited 20 minutes in the drive thru I couldn't get out that's the only reason I was still there . Some needs to take a look at this place . Trash
Helpful 2Thanks 0Love this 2Oh no 0 - Wesley F.Memphis, TN010Mar 8, 2022
So glad the guy was a Douche bag and wouldn't take my order after reading these reviews is probably a good thing this location is only for door Dash and Uber
Helpful 2Thanks 0Love this 3Oh no 0 - Sep 18, 2018
This place needs several classes in Customer Service. I just watched an employee standing at the end of the counter, just out of view of most of her co-workers for about ten minutes just so she didn't have to help anyone or do anything.
I watched a handful of customers wait an excess amount of time before they got their food. Most of them had to ask about their food just to get it. Two patrons had to come into the restaurant from the drive thru and ask where their food was as they hadn't received it
I had to repeat my order not once, not twice, but three times before the "spaced out"little-ponytailed" girl could understand that I wanted a #2 Combo with OJ!
WOW, is all I can say, is this what service has become?Helpful 3Thanks 0Love this 0Oh no 0 - Sep 8, 2019
I have never went to McDonald's and got a hard egg and cheese bagel it was so hard I can bust a car window with it so dry and stale asking me do I want the bagel sauce what bagel sauce??? Nobody ever asked me about bagel sauce I thought it was butter and everybody in the back laughing the service was great the woman in the front doing the cash register was nice very nice the employees was very nice but the food was horrible horrible if I have to use a fork and knife with this bagel trust and believe I'm not coming back to this McDonald's ever I should have went with my first mind and to cook at home because I woulda got a better result employees in these fast food restaurants don't really care about you or your food especially McDonald's
Helpful 1Thanks 0Love this 1Oh no 0 - James A.Memphis, TN028Apr 9, 2022Updated review
You can look at the people who work here and tell what kind of service you're about to get. 4/9/22 @ 9:35PM there were several cars in line. We sat there for 15 minutes. Eventually everyone drove off. We pulled up to the front window and a nasty looking female was sitting there on her phone not paying any attention to anyone. Didn't even have the decency to come over the speaker and let people know they were competent enough to be taking orders at the moment. That is why these people work at McDonald's. They aren't competent enough to do anything else worth while. Shame on all of you working tonight. Shame.
Helpful 1Thanks 0Love this 0Oh no 0Aug 9, 2021Previous reviewOnly giving 1 star because they don't give an option to give 0. 7:30 Monday morning 8/9/21 they have 13 cars in the drive thru line. Now they have two drive thrus but it doesn't take a rocket scientist to realize there is still just one person working the orders. I was told "hold on a second" 4 times in 13 minutes before leaving. This is my 3rd time coming here, my 3rd had experience, and it will be my last. This place has ONE STAR, that's all you need to know. The people who work their are slaw slaw slaw slaw. No wonder that's where they work there. 0 effort. These people can't even family or friends to come here and leave a decent review. Anything below 3 stars should be SHUT DOWN. The managers and owners should be embarrassed with themselves that they can't slap together a burger and fries properly or in a timely manner. These people need to learn some manners to.
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