McDonald's

    $ Coffee & Tea, Burgers, Fast Food
    Open5:00 AM - 12:00 AM (Next day)

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    Location & Hours

    Map

    1288 Broadway

    Chula Vista, CA 91911

    Palomar St

    Otay

    Mon

    • 5:00 AM - 12:00 AM (Next day)

    Open now

    Tue

    • 5:00 AM - 12:00 AM (Next day)

    Wed

    • 5:00 AM - 12:00 AM (Next day)

    Thu

    • 5:00 AM - 12:00 AM (Next day)

    Fri

    • 5:00 AM - 12:00 AM (Next day)

    Sat

    • 5:00 AM - 12:00 AM (Next day)

    Sun

    • 5:00 AM - 12:00 AM (Next day)

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    Start your review of McDonald's

    Overall rating

    63 reviews

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    • Photo of Dawn B.
      Dawn B.
      Imperial Beach, CA
      765
      319
      2983
      May 18, 2023

      Really quick and efficient with online ordering today. I has a hard time finding the online ordering parking spots but once I got there it was no big deal, they are across from the drive thru. The double quarter pounder was excellent and the fries are piping hot! The guy who gave us the food was super nice.

      Outside
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    • Photo of Briana D.
      Briana D.
      Los Angeles, CA
      57
      50
      30
      Jan 12, 2024

      I ordered a mocha frap with an extra shot, whoever made my coffee thank you! It wasn't watered down, it hit like a morning coffee should!. I've never been impressed by McDonald's coffee but today I was great

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    • Photo of Yesenia N.
      Yesenia N.
      National City, CA
      30
      252
      1094
      Jun 29, 2023

      This location is under remodel so there is only take out and drive thru available until further notice. The staff here is under worked and not enough staff to keep up with the demand. The male staff member is rude and rushing you with an attitude "Anything else" repetitive terrible service. Not to mention that other staff watching the line in lobby and ignoring it and giving drive thru priority. The happy meal was at least freshly made and hot. Overall not the best experience because of poor customer service.

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    • Photo of Jaime P.
      Jaime P.
      San Diego, CA
      65
      2
      Dec 21, 2023
      Updated review

      Service is slow and still have not opened up the sitting area. What's the point on having one if people can't use it

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      Oct 8, 2023Previous review
    • Photo of Jason P.
      Jason P.
      San Diego, CA
      7
      330
      482
      Nov 30, 2022

      Like a moth to a flame them golden arch's draws you in. When you want something convenient and fast. Especially when your hungry despite the piss poor customer service. Bop bop ba bop I'm loving it!

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    • Photo of Cynthia G.
      Cynthia G.
      Chula Vista, CA
      41
      152
      242
      May 6, 2022

      Waiting in one line and the guy must of been asleep because the other lane keeped moving along. I had to yell a few times to get the guys attention. Than they had me waiting for fries while watching them hand out fries to customers waiting after me. I don't know what's wrong with McDonald's theses days. It's always one thing or another. Maybe it's the way they treat their employees.

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    • Photo of Angel H.
      Angel H.
      Chula Vista, CA
      0
      3
      Dec 25, 2022

      Si quieres trabajar con el ambiente de una fábrica en México, esta tienda es el lugar indicado para ello. Si llegas a tener problemas con alguien, las managers no te prestan atención y mucho menos el dueño, solo se lavan las manos, te bajan los días hasta que tu te vas por tu propia cuenta(porque claramente no te corren para no pedir desempleo).

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    • Photo of B C.
      B C.
      Chula Vista, CA
      1
      65
      24
      Mar 19, 2023

      avoid this location like the plague! their sodas NEVER taste right! horrible & slow customer service. also there's only 1 spot for curbside pickup.

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    • Photo of David R.
      David R.
      Chula Vista, CA
      0
      4
      15
      Jun 5, 2019

      Bad service, food was even worse.

      They Messed up my drive thru order also I double checked my burgers to see if the correct patties were on each burger, ofcourse they weren't so I went to get it corrected. And as my daughter was eating her burger she asked if the meat was supposed to be pink. So I looked thinking it was a little undercooked but not this was straight from the freezer

      it wasn't slightly undercooked it was basically put in there straight from the freezer 1 star is too much to give them...
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    • Photo of Joanna A.
      Joanna A.
      Chula Vista, CA
      0
      17
      1
      Aug 22, 2022

      Customer service sucks the manager refused to give me my food and she called me stupid in Spanish and when i got my food it was cold

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    4 other reviews that are not currently recommended

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