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Review Highlights
“I has a hard time finding the online ordering parking spots but once I got there it was no big deal, they are across from the drive thru.” in 2 reviews
“Ordered a Big Mac with fries.” in 1 reviews
$6.39 Big Mac“kinda weirded out by that since i thought mcdonald's always cooks their patties to be well done, but that's okay.” in 2 reviews
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Overall rating
63 reviews
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1 star
- May 18, 2023
Really quick and efficient with online ordering today. I has a hard time finding the online ordering parking spots but once I got there it was no big deal, they are across from the drive thru. The double quarter pounder was excellent and the fries are piping hot! The guy who gave us the food was super nice.
Helpful 0Thanks 0Love this 0Oh no 0 - Briana D.Los Angeles, CA575030Jan 12, 2024
I ordered a mocha frap with an extra shot, whoever made my coffee thank you! It wasn't watered down, it hit like a morning coffee should!. I've never been impressed by McDonald's coffee but today I was great
Helpful 0Thanks 0Love this 0Oh no 0 - Yesenia N.National City, CA302521094Jun 29, 2023
This location is under remodel so there is only take out and drive thru available until further notice. The staff here is under worked and not enough staff to keep up with the demand. The male staff member is rude and rushing you with an attitude "Anything else" repetitive terrible service. Not to mention that other staff watching the line in lobby and ignoring it and giving drive thru priority. The happy meal was at least freshly made and hot. Overall not the best experience because of poor customer service.
Helpful 0Thanks 0Love this 0Oh no 0 - Jaime P.San Diego, CA652Dec 21, 2023Updated review
Service is slow and still have not opened up the sitting area. What's the point on having one if people can't use it
Helpful 0Thanks 0Love this 0Oh no 0Oct 8, 2023Previous reviewService is slow when I put in my mobile orders and also they need to open up the site down area, it's not fair that all other McDonald's have there place open fully and this location doesn't even after the remodel has been completed as well.
- Jason P.San Diego, CA7330482Nov 30, 2022
Like a moth to a flame them golden arch's draws you in. When you want something convenient and fast. Especially when your hungry despite the piss poor customer service. Bop bop ba bop I'm loving it!
Helpful 0Thanks 0Love this 0Oh no 0 - 41152242May 6, 2022
Waiting in one line and the guy must of been asleep because the other lane keeped moving along. I had to yell a few times to get the guys attention. Than they had me waiting for fries while watching them hand out fries to customers waiting after me. I don't know what's wrong with McDonald's theses days. It's always one thing or another. Maybe it's the way they treat their employees.
Helpful 0Thanks 0Love this 1Oh no 0 - Angel H.Chula Vista, CA03Dec 25, 2022
Si quieres trabajar con el ambiente de una fábrica en México, esta tienda es el lugar indicado para ello. Si llegas a tener problemas con alguien, las managers no te prestan atención y mucho menos el dueño, solo se lavan las manos, te bajan los días hasta que tu te vas por tu propia cuenta(porque claramente no te corren para no pedir desempleo).
Helpful 0Thanks 0Love this 0Oh no 0 - B C.Chula Vista, CA16524Mar 19, 2023
avoid this location like the plague! their sodas NEVER taste right! horrible & slow customer service. also there's only 1 spot for curbside pickup.
Helpful 0Thanks 0Love this 1Oh no 0 - David R.Chula Vista, CA0415Jun 5, 2019
Bad service, food was even worse.
They Messed up my drive thru order also I double checked my burgers to see if the correct patties were on each burger, ofcourse they weren't so I went to get it corrected. And as my daughter was eating her burger she asked if the meat was supposed to be pink. So I looked thinking it was a little undercooked but not this was straight from the freezerHelpful 0Thanks 0Love this 0Oh no 0 - Joanna A.Chula Vista, CA0171Aug 22, 2022
Customer service sucks the manager refused to give me my food and she called me stupid in Spanish and when i got my food it was cold
Helpful 0Thanks 0Love this 0Oh no 0
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