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Services Offered
Verified by Business
Bumper repair
Auto maintenance
Auto steering and suspension repair
Rear-end damage
Auto frame testing
Auto repairs
Routine automotive maintenance
Review Highlights
“Joe and his staff were very honest and upfront about everything and treated you like family.” in 3 reviews
“Tony called me when part arrived next day and fixed it in less than 10 min.” in 2 reviews
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Recommended Reviews
Overall rating
18 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Lynne M.Boston, MA01Apr 2, 2024
This family owned business not only does great work but is also a pleasure to work with - I am very happy with the excellent work they did on my car but want to commend them on their customer service - communication, courtesy - good customer service-oriented businesses are becoming harder and harder to find so I really appreciate a business like Keane's!
Helpful 0Thanks 0Love this 0Oh no 0 - Monique O.Medford, MA4961Jan 20, 2024
Absolutely Amazing Quality and Service! From the first phone call they handled everything and made the process easy. Great communication, kept me up do date as to what was going on, worked with the insurance company to make sure the job was done and done perfectly! Absolute best expereince.
Helpful 0Thanks 0Love this 0Oh no 0 - Niki M.Northwest Washington, Washington, DC329Feb 15, 2023
Everyone is super nice and helpful! They are genuine and reliable, definitely recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Heather Marie F.Woburn, MA06Apr 20, 2021
Thank you soo much Tom Keane, John, and technicians.You made my experience very easy, and took the time to make my (baby) car look amazinggg! I am soo happy to have her back You are a busy shop and made me feel comfortable and important! Great personality,professionalism,cleanlines,and
great work!!! You go over and beyond to keep people happy and safe! Thank you Thank you, Thank you
HMFHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Joe K.
Sep 22, 2021
Thank you so much for taking the time to write us a positive review, Heather. We really appreciate having you as a loyalty customer.
- Samuel O.Belmont, MA01Mar 8, 2022
You are making a mistake if you decide to go anywhere other than Keane's AB for your car servicing needs.
I got into a major accident a couple of months ago (Acura TLX) and had my car towed to Keane's after reading their spectacular reviews. From start to finish, Tom and Joe lived up to expectations, consistently updating me along the way and assuring that my experience with them was always professional and cordial.
Despite the parts shortage going on right now, Keane's worked around the clock to make sure I had my car as soon as possible. Their passion not only for auto body work, but also for customer service, goes beyond any and all expectations I had for their service.Helpful 0Thanks 0Love this 0Oh no 0 - HIllary C.Newburyport, MA06Mar 31, 2022
They take care of all of our family cars they're very dependable very loyal. They know what they're doing an all different types of cars whether it's American or foreign. They get the work done in the time they promised more often than not. The delays in the pandemic are unavoidable and they did a splendid job on my car.
Helpful 0Thanks 1Love this 0Oh no 0 - Stef H.Saugus, MA621Jun 20, 2019
Keanes auto body was amazing they did such great work on my nissan altima_which was in rough shape). They made it look better than brand new.Joe and his staff were very honest and upfront about everything and treated you like family. If theres ever another autobody need for my family or myself we will 100% go back to Keanes auto body
Helpful 0Thanks 0Love this 0Oh no 0 - Andrea A.Woburn, MA019Jul 22, 2020
Keane's Auto Body is as good as it gets. The shop was clean, and so was the repair bay. That was key, as I was a professional in the field of hazardous waste management for 20+ years. As for the customer service: Outstanding. My CMAX needed a new driver's door, and Mr. Keane worked to find a used one, which was no easy task since Ford no longer makes the CMAX. Finding a used door saved me several thousand dollars. The estimate was detailed, easy to read, and had no open ended items. Mr. Keane had my car ready ahead of the date promised, and they even put back the stuff I mistakenly left in the door pocket. Top marks all around.
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Joe K.
Sep 22, 2021
Thank you for the positive review, Andrea. We value you as a customer. We work hard to meet expectations like yours, and we're happy to hear you are a satisfied customer!
- Mark R.Winchester, MA037Nov 30, 2017
Really outstanding service and people. Needed a bumper repair on my Audi A4. John went above and beyond; getting rental car substitute transportation lined up, making sure genuine Audi replacement parts were used, and delivering the vehicle a day earlier than expected. The quality of the work was exceptional. I'd highly recommend. This was my first experience with Keane's and it exceeded all expectations. Thanks!
Helpful 1Thanks 0Love this 0Oh no 0 - Cait G.Lynnfield, MA05Apr 11, 2020
We had an awesome experience with Keane Auto Body! They give you the white glove treatment. This was my first time getting a car repaired so I was a bit confused on what to do and how to work with my insurance. Joe helped me navigate the whole situation and it was seamless. They were able to get me into a rental car within minutes of dropping my car off, all within the same day I brought it by to be looked at. They did a beautiful job on the repair, handled all the calls and paperwork with insurance, kept me well updated, and when I picked up the car, they had not only repaired the damage but cleaned my whole car too! I would definitely use them again and I would recommend them to anyone! Thank you again Keane Auto Body!!!
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