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About the Business
Jimmy John's spend 6 hours prepping every day. We bake our bread in-house and slice our meats, cheese and fresh veggies by hand so that we can make you the perfect Freaky Fresh¨ sandwich. We deliver within 5 minutes of our stores and not farther to maximize freshness. That means if you're in the zone or in-store, you can always count on a Freaky Fresh¨ sandwich made Freaky Fast¨.
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Overall rating
12 reviews
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1 star
- Shelly K.Windsor, WI02Dec 11, 2023
We waited an hour and a half for our "freaky fast subs". I called the restaurant to check on my order (45 minutes after we ordered) and we were told they were on their way. We continued to wait, so I called back 1.5 hours after I ordered. The manager, Sarah proceeded to tell me there was a warning stating there was a long delivery time and she actually hung up on me.
We received damp subs that we ended up throwing away
I never received a message about the long delivery time in addition I have an email that clearly states it would be a 30 minute delivery.
I would recommend avoiding this location and try one of the other small businesses in town.Helpful 0Thanks 0Love this 0Oh no 0 - Chris R.Windsor, WI02Mar 21, 2024
Delivery should not be offered at this location as it took them 40 minutes to go about a mile. When I ordered it did not say the delivery would be slower. Store employees that answer the phone need to learn customer service etiquette. Freaky slow
Helpful 0Thanks 0Love this 0Oh no 0 - Brendon P.DeForest, WI03Nov 3, 2023
In our busiest day of the year at our school they messed up the order (w/ an allergy concern mind you) and then refused to fix it or even reimburse us for 1 sub. Manager (Sarah) was beyond rude. Bring your business anywhere else.
Helpful 0Thanks 0Love this 0Oh no 0 - Joel D.Fitchburg, WI7134334May 7, 2021
I know it just a sandwich place. It's tuff to give any fast food place 4 stars but I've been there 3 times and it's been consistent.
Compared to the other jimmy johns it's a strong 4.
Friendly
Fast
Accurate
Fresh
Compared to other fast food places it's a strong 4.Helpful 0Thanks 0Love this 0Oh no 0 - Tyler G.DeForest, WI02Oct 30, 2020
Took almost an hour for their, "freaky fast delivery." Delivery driver told me, "Sorry, we are super busy, even our corporate orders are running 15-20 minutes late." I don't understand how this is my fault. Bread was hard and my soda tasted like carbonated water so I threw it out.
Helpful 0Thanks 0Love this 0Oh no 0 - Sue N.DeForest, DeForest, WI23Aug 22, 2020
we order from here every few weeks. Everyone is always friendly and polite. I am a bit of a picky eater so always having them remove something. Odered last nigbt and service was great except had mayo on my sandwich when asked for none...mistakes happen.
Helpful 0Thanks 0Love this 0Oh no 0 - Jun 19, 2016
I've never been a huge fan of Jimmy John's and I still won't order food here. However, my husband loves it so one day I stopped and picked him up some lunch. They were incredibly fast at getting my order made. I was in and out within 3 minutes probably.
Helpful 0Thanks 0Love this 0Oh no 0 - First Name L.DeForest, DeForest, WI02Jun 3, 2019
Not great but it's good. Not a far of their cheese, they aren't the quickest when ordering delivery but better than the delivery apps that take 2 hours
Helpful 0Thanks 0Love this 0Oh no 0 - Emily P.Windsor, WI033Aug 19, 2017
Sandwiches are good but management has consistently been rude. They got our order wrong once after delivery and when they diverted the correct sandwich- charged us for it (note- until this we had ordered at least once every 2 weeks for our family). This rudeness has continued in a number of situations- good thing there is a Subway close
Helpful 0Thanks 0Love this 0Oh no 0 - Sarah B.Middleton, WI1103Dec 18, 2015
So freaky-SLOW that I cancelled my order and called Milio's - 45 minutes later! And this has occurred multiple times!
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