Photos & videos
Review Highlights
“Fast, friendly, and didn't try to up sell any useless costs to me.” in 2 reviews
You Might Also Consider
in Transmission Repair, Auto Repair, Car Inspectors
in Oil Change Stations
in Auto Glass Services, Windshield Installation & Repair
Ask the Community
Yelp users haven’t asked any questions yet about Jiffy Lube.
People also searched for
Recommended Reviews
Overall rating
24 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- 10273196Sep 23, 2023
Gregory, Adam, and their team are absolutely awesome! They are the reason I continue to go here. Friendly, professional, caring, and take time to teach you (if you want) and encourage you to stop by anytime, even for a little question. You can tell that they care about their customers, their vehicles, and the safety of their customers and passengers.
I have a Kia Telluride and they take great care of it. They are kind and seem like humans that you can really trust. I highly recommend this location!!!
Check online for coupons - they seem to always have them. https://www.jiffylube.com/locations/oh/columbus/247Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Natalie F.
Sep 25, 2023
Melissa, we appreciate you taking the time to provide your feedback. We are committed to providing an outstanding customer experience. We really appreciate you and your business, and we hope to serve you again soon! I will be sure to pass on your compliments to Gregory and Adam!
- Han ..San Francisco, CA01Nov 13, 2023
I'm not one to post reviews but I had such a bad experience at this location. The two guys that helped me spent more time talking to one another than checking my car. They did not check my lights, show me the line to confirm they have successfully filled up the oil or checked my filter. This was my first and last time going to a jiffy lube. I'll stick with valvoline or take 5.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Natalie F.
Nov 14, 2023
Your 1-star rating is disappointing to receive, as we work hard to provide exceptional service. When you are able, please reach out to chrisjohnson@premiumvelocity.com so we can gather the information to further assist you. Thank you.
- Doug L.Columbus, OH03Jan 28, 2022
My car needed an oil change in short notice and I was in Columbus for a wedding. They took my car is quickly and found that the oil filter had seized and they couldn't remove it. They were able to change the oil, and gave me lots of info on what to tell a service center to make sure I got the filter replaced at a store that could do it. I was very happy with how informational and helpful they were. Me of the mechanics even offered to help me the next day with changing brakes which I didn't have time for that evening!
Helpful 0Thanks 0Love this 0Oh no 1 - Jun 16, 2016Updated review
As always, I cannot say enough goodness about this place. They've taken care of my sweet ass Kia Soul since I moved here. Mike, again today, provided a 5-star experience. What a happy, friendly guy! If only all my customer service experiences were like this. It was hot as ballz out yet I was I and out in 15 min. with a renewed confidence for the next 3000+ miles.
Helpful 1Thanks 0Love this 0Oh no 0Apr 22, 2014Previous reviewBefore I moved to Columbus, I was a Valvoline girl. It was always exciting for me to sit in my car during an oil change and pretend I was in a pit stop. If any other people were in the car with me, we'd also play the "Which technician do we want to be our boyfriend?" game. I tried the Valvoline here in Clintonville, and it was not the experience I was accustomed to or had hoped for. I don't think they even checked my tire pressure. And there were no stand-outs for the boyfriend game--all the techs seems angry and annoyed.
So to review an oil change is hard, because you're basically judging them on service alone. Honestly, I don't know the difference between a good oil change or a bad oil change. Just be friendly and honest with me, and toss in a wink or two.
Oh, Jiffy Lube. I'm glad we've met. You don't get to sit in your car while it is being serviced, instead a little waiting room with a TV where they offer you coffee and magazines. After 5 minutes, one of the techs escorts you into the shop to view a monitor of all the "manufacturer suggested services." I appreciate this, but also appreciate that they don't pressure you to the point where if you don't purchase their suggestions, they make you feel as though your car won't make it home. You choose what you like and they assure you it will be another couple minutes. Oil change and safety check complete. Checked my tires. Topped off my window washer fluid.
I'm in & out in about 25 minutes. I also get a $5 discount by using my Jiffy Lube app. And, the best part, there's definitely some good candidates for the "Which technician do we want to be our boyfriend?" game! - SaintLous M.Ballwin, MO3211Aug 18, 2021
Great work. Nice guy helped me. Changed my air cabin filter as requested with my oil change. Gave me $15 discount i found online. No hassles. Glad i stopped at this location.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Natalie F.
Aug 24, 2021
Thanks for the great review!
- Jesi L.Obetz, OH05Aug 17, 2021
Been bringing my vehicles here for years. They never disappoint, or try to sell you anything you don't need. Very friendly-- they all seem to love what they do! Highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Natalie F.
Aug 24, 2021
Thank you Jesi!!
- Dani R.Columbus, OH01Dec 17, 2019
There is no heat in the garage for the hard working technicians.
The workers are so kind. I suggest no one use Jiffy Lube until heat is provided.
Ps. There are heaters but the management will not turn them on.!!!Helpful 0Thanks 0Love this 0Oh no 0 - Caitlin C.Columbus, OH22982May 15, 2019
I had the best experience here! The staff was efficient, honest and trustworthy. I was not concerned with them racking on unnecessary extras or up selling me (like most other oil change places). Will be back!
Helpful 0Thanks 0Love this 0Oh no 0 - Brandon M.Columbus, OH801Sep 29, 2019
I wasn't aware that they closed at 4 pm on Sundays. I told them that I could come back tomorrow, but they were very nice and said come on in and we'll do your oil change real quick. Nobody is ever this nice, and I really appreciated it! Awesome customer service!
Helpful 0Thanks 0Love this 0Oh no 0 - Kayla M.Columbus, OH2631Feb 12, 2018
Got my oil changed here, they were fast and friendly. The. A couple weeks later I had a piece of my aerodynamic plastic garbage under my car come apart from the ice we had a week ago and they removed it for free THANK YOU!! You got a repeat customer in me! Keep up the good work :)
Helpful 1Thanks 0Love this 0Oh no 0
You Might Also Consider
in Tires, Auto Repair, Oil Change Stations
in Commercial Truck Repair