Holiday Inn Express West Jefferson

This is a very cozy hotel that I stayed in.
The rooms are clean, the bathrooms have body lotion and conditioner on top of the usual soap and shampoo and body wash.

The breakfast is free and also good, offering different types of sausages, eggs, danishes, juices, coffees, pancakes, cereal, etc. There is only one elevator, but it is relatively large.

Overall, this is a nice cozy hotel.

We had a great stay here over Thanksgiving. Everyone at the front desk was super nice. Breakfast and coffee are out each morning, my son loved the pancake machine. They have a nice fire going in the lobby daily which is so cozy! Our room was on the first floor. We had zero issues with hearing others. I wiped the room down with Lysol wipes upon arriving. Every single wipe was clean so our room was def clean. We had the most comfortable bed I've ever slept in, I wanted to take it home!!!! The pillows were amazing as well. We had a microwave, refrigerator, desk, couch, big tv, hair dryer, body wash, shampoo and conditioner. The only downfall was there isn't a hand towel bar or an air vent in the bathroom. You have to leave the bathroom door open when showering or it gets super hot and steamy. Due to this the bathroom ceiling appears to have had mold that was painted over and now the mold appeared to be coming back. There also isn't a closet door I had to hang my clothes in the bathroom on the towel bar. We didn't swim in the indoor pool but it was open. Tiny pool but that's expected. We would stay again.

This is a very nice hotel, especially for an area without many hotel options. We stayed in a room with a hot tub that worked well and was easy to use once I realized the whirlpool dial was on the wall across from the tub. It was a pity I was already wet and had to get out of the bath to start them up. I recommend putting up a small sign next to the dial so others don't get confused. Otherwise, we had a lot of room and once we turned on the A/C, the noise in the hall wasn't an issue. We would stay here again.

My past review still pretty much applies. I will say that they have changed the serving containers in the breakfast area, so the past problem with the lids being upside down has been solved. Much better system now. Exercise machines still broken, same overpowering scent in the lobby and throughout the hotel. The past 2 times we have stayed, they gave us the same room. The shower had some mold the first time, more mold the second time.

If you like stepping back in time to the 1970s/1980s this hotel is for you. The place needs modernizing in a bad way in every aspect.

We had stayed at this location(it was the Hampton then) on our last visit to Jefferson, maybe a couple years ago at most, and really liked it.

For the most part it is still really nice. The rooms are spacious and furniture still in good shape and it doesn't look or feel dingy like some can feel as they get older. They have complimentary hot breakfast and free wifi. They were accomodating enough to put a fridge in our room, which was a necessity, since I was breast feeding my infant and needed a place to store my reserves, at no extra charge.
I was disappointed at a couple things that caused the 4 star review. For the amount spent ( almosy 250 for two nights) our shower stall had really bad ( very noticeable at first glance) mold going on. The floor mat/towel in the bathroom had red stains on it. There was also not an even set of towels for my husband and I.
All little things. Overall I would still recommend it. May have just been a bad luck trip for us. Last time we were very pleased with no complaints.

We had a great one night stay at this hotel! The staff was helpful and our room was great. The entire hotel is modern and sleek and extremely clean. They offer a wide array of foods for breakfast including hot foods like eggs (two days), two types of sausages, pancakes, oatmeal, and biscuits and gravy as well as cold items like an assortment of yogurts, fresh fruits, and danishes. The view is amazing as well!!

This is a lovely holiday inn express in a small mountain town. All the basics including breakfast. Booked at a group rate months ago and then before we arrived the price skyrocketed. I got a modest discount but nothing like what's advertised in Expedia or Travelocity.
The hotel is ok but nothing to justify those prices.

Clean, comfortable room with king size bed. We requested a room with a hot tub, and it came with a handicap bathroom (nice and big) and a refrigerator. View from the front of the hotel was very nice! Front desk and breakfast staff were also very nice!

We were a little bit surprised that our room wasn't cleaned after our first of two nights there. We had to ask at the front desk for more towels and bathroom supplies, which they were generous with. Also, the public hot tub could've been a little hotter, though that's probably a personal preference.

Overall, a good experience, with very reasonable mid-week rates (we used AAA too).

One of the best hotels I've stayed in! Friendly staff, clean rooms, gorgeous view, short drive to Boone! The breakfast was excellent! I could go on and on about my experience here. I will definitely stay here again. Very impressed.