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- Nancy B.Hudson, OH1444531694Jun 14, 2009
Good sized portion, but short on staff and follow through.
Located next to the transit plaza you would think that the staff would be happy to see the new Auburn Farmers Market bring 100+ people to their doorstep at lunchtime. Several non-server staff made comments about the Kiwanis selling breakfast, complained about people asking to use the restrooms, and being generally grumpy about so many people being undecided about taking a seat or ordering from the coffee bar.
The two young ladies in server aprons were overwhelmed with the influx of people and dropped the ball on several occasions. One offered refills on coffee, while ours did not. One table was missed entirely and ended up walking out after waiting for someone to take their order for 10 minutes. We were served promptly, and the check was dropped off right after or food, but it took 15 minutes of flagging to get a to go box or have our check picked up.
At the bottom of the receipt it states that we earned 12 loyalty points and our reward is a "Free Coffee Drink" ??? Loyalty program? Points? There was no mention on the menu or in the restaurant anywhere.
We could not decide on lunch or breakfast and split the difference. I had the macaroni and cheese with a side salad while the hubby had biscuits and gravy.
The side salad was a great mix of veggies and leafs that was well diced and accompanied by a small cup of tangy Italian dressing. More than enough entree for two meals!
The gravy was not your average breakfast gravy. It was rich and vibrant with a strong sausage taste, without being lost in a pound of sausage. It may look thin in the picture, but it was amazing! The second plate of food was not needed... I don't know how anyone is supposed to finish 2 eggs and a full serving of hash-browns on top of the biscuits and gravy!Helpful 0Thanks 0Love this 0Oh no 0 - Chris B.Seattle, WA2101375Jun 16, 2009
This is an odd place, kind of hard to write a slam dunk review. (Hope y'all enjoyed the basketball finals).
I waited about 5 minutes to be seated, standing at the door, while the guy at the coffee station stood there looking at an order screen and otherwise twiddling his thumbs. The other server was trying to deliver food to the 4 other tables (out of a dozen or so) that were occupied. But still, I almost left before being seated. I usually have a busy day when I eat at lunch, so I like to be seated right away, at least to give the perception that I'm going to be served expediently. But I decided to stick it out because that prime rib dip looked good.
The menu looks pretty simple, but in a good way -- all the good things. 3-egg omelettes with good-looking ingredients -- 3 of your choice. Nice-looking appealing sandwiches, even the half-sandwich and soup special. The menu is flexible.
Finally, after 5 minutes of memorizing the munu, I was seated. I was delighted to find they have two surprise microbrew beers on tap -- even if the beer (and wine) they offer aren't listed on the menu.
They have a signature smoked prime rib sandwich for $10 that was delicious, with both grilled onions and cheese on it, quality smoked prime rib, and a nice loaf enveloping it -- JUST like I like it, and hard to find with all that on a beef dip. The bread was good, collapsing and soaking up the rather ho-hum au jus beautifully.
You get a choice of soup, salad, or fries. I asked what the soup of the day was, and the server said something like "Well it WAS tomato basil". Well, what the hell does that mean? Do you still have it, or is it something different now? I was expecting him to finish the sentence, but was left hanging, so I thought maybe they'd just open a can of Campbell's because they ran out of soup. I had no idea, so I ordered fries -- they were ok, but not really what I was in the mood for.
The space inside is open. with lots of sunlight, but still kind of cold -- not very cozy. In the corner they have "Bob's" artwork, primarily of planes and trains. It's cool in a way, but odd, too, kind of taking over space on one side of the restaurant.
Once I ordered (10 minutes after arrival), the sandwich came in good time, which I appreciated. But I got the feeling others had to wait for their meals for a while.
Service was just... awkward. Perhaps this place could use some training and/or update on how to serve, for their staff. Here's a tip -- for starters, always recognize and seat a customer as a priority, even if you have 3 tables of food to deliver, because it makes them feel welcome, and it only takes a second. Service was polite, complete with "have a fantastic day!" on the way out, but it just didn't feel comfortable or like they knew what they were doing with that. The location is near the transfer station in Auburn, this is a great spot. But I just didn't feel like they cared if I ate there or not, until the end greeting, which is odd.
Considering how so many other restaurants within 2 blocks walking distance are shut down -- either permanently or just at lunchtime, it's nice to have this place so conveniently located, and with good lunch food. But they still have some work to do with service
.
If you like beef dips, though, this prime rib dip was one of the best in the Seattle area.
PROS: Good flexible menu, good food.
CONS: Service is awkward and lacking, until further notice.Helpful 6Thanks 0Love this 5Oh no 0 - E S.Seattle, WA05024Aug 30, 2009
I've tried and tried to like this place as I have been dying for something different in downtown Auburn. Unfortunately, they just don't seem to get it. I'm through with them.
When the restaurant finally opened, I hauled the family down there for breakfast - excited to try it out. Needless to say, I was very disappointed. The service was lackluster at best. I chalked this up to being "new". We tried three more times over the course of the next couple of months hoping that they'd turn it around.
My most recent visit was the last straw. My son and I went down on a Saturday morning for breakfast. There was only one other table with people seated - the park and ride security guys. We were seated and then the waiting began. We got to overhear the waitress complain to the security guys about her looser boyfriend and on and on. Ten minutes have elapsed and she comes by to take our order. Another ten minutes go by and she comes out to inform me that there was a problem with my eggs and they would have to be redone. OK - over-medium is not hard to do, but fine, I can wait until they are done right.
She returns with a plate of broken eggs - yolk fully cooked, mind you, razor-thin bacon, toast so cold the butter hasn't melted, and half-cooked hashbrowns that looked like they were scooped out of a bucket with an ice cream scooper. We didn't see her again until it was time for the bill - no coffee refill, no jam, no ketchup or tabasco, no nothing!
One thing I've noticed is that the owners - or anyone even resembling a manager - are never there. I would think you'd want to be more on top of your business as it first starts up. As it stands, you've lost this potential customer.
The coffee service has gone to hell since they moved into the restaurant as well - I won't even go in there for a cup of drip to go for fear of missing my train.
Hopefully someone more motivated with pickup the pieces when this place finally fails (I give them about 6 more months....)Helpful 1Thanks 0Love this 0Oh no 0 - Ben H.Auburn, WA04May 17, 2009First to Review
"Auburn's newest restaurant"
They serve breakfast, lunch and are now in the process of serving dinner.
Anyone who uses the Auburn Sounder Station may remember their coffee stand, well, this is their restaurant.
Good food, great coffee.Helpful 0Thanks 0Love this 0Oh no 0 - Betty I.Auburn, WA01Jun 19, 2009
Field & Co. restaurant in Auburn.
My daughter & I just returned home from dinner at Fields. We were VERY disappointed with the whole experience. We were told to sit where we wanted, our order was taken in a reasonable time. ( We both choose the 8oz prime rib). We were told the salad came with, however we did not get the salad until my daughter asked for hers after the meal was served. We were served in about 15 minutes. The prime rib was luke warm, as was the baked potato. The green beans were very rubbery and we did not care to eat them. There was no butter or sour cream offered for our Baked Potato. The girl did bring them after we asked her. Both my daughter & I were so dissapointed with the meal as we 'rarely' eat out and looked forward to my Birthday Dinner. The meal took most of my weekly food budget and when asked by another girl that took our money asked how everything was, we told her in a nice way how disappointed we were and why. We will not be going again and I will definitely let my friends know of our experience. Too bad. ( Also the manager/ owner appeared to only roam around not doing much). As we left my daughter realized she had sat on a 'wet chair'. I am generous to give 1 Star as a rating. Betty I.Helpful 0Thanks 0Love this 0Oh no 0 - Paula B.Auburn, WA01Jun 25, 2009
Actually, we haven't eaten there yet! My husband and I tried to have breakfast there 6/21, hoping to support a new local business. We went in at 11:30 am, stood waiting while a family was seated by a white- haired woman (hostess?), then continued waiting for 10 minutes without so much as an acknowledgement from her or anyone there. The sign said "Please wait to be seated" so we did, for another 10 minutes, during which time two young women servers both said "We'll be with you in a minute", a woman in a wheel chair came in behind us, and a family came in behind her. None of us was ever acknowledged beyond the servers calling out to my husband and myself! We all watched the servers rush around, frantically, overworked. The white-haired woman wandered slowly from the table she had seated to the kitchen and brought back two glasses of water. Then she ambled back to the kitchen and brought two coffee cups. Then back and brought out a coffee pot. Then over to the espresso bar she meandered and WAITED there while drinks were prepared, after which she brought them to that table. We and the crowd behind us started to laugh and comment about how the white-haired woman worked so slowly and inefficiently and avoided eye contact or even looking our way! After a total of 20 minutes, it became not funny. My ever-patient hubby encouraged us all to wait as the place is new and staff possibly inexperienced. I have to say here that we were dressed appropriately, as were all the folks behind us, and all middle aged, acting courteously. There were two tables available. There was no reason for us to be ignored. The repeated deliberate avoidance of eye contact finally got to my hubby too, and the 5 or 6 people behind us, and we left. I would like to say we'll try again, but that was just beyond strange.
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