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- Jeff L.Alpharetta, GA161Feb 15, 2024
Got Delivery to our hotel downtown. Arrived when they said, and was hot. We got the supreme pizza. All the toppings were fresh and flavorful. I'm not a huge fan of thin crust but their dough had that soft with a crisp greatness. Glad we tried and if back in Des Moines will eat again.
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 30, 20241 check-in
Okay this place is a special place but I definitely have mixed feelings on it. Firstly, the pizza is fantastic! Some of the best you'll find in Iowa. That makes a lot of the negatives that I'm about to say get dismissed.
They have a decent size indoor seating area and a small patio. This place is located right down the street from Drake University. So there is a high chance you'll be surrounded by college students when visiting here. This was the first place in Iowa though where I didn't feel a warm welcome from the staff. Rather I felt like I was wasting their time and they didn't want to help answer any questions I had. The staff was extremely rude to me and made me feel very uncomfortable while I waited for my food.
The biggest problem I had was the fact that I ordered 2 slices of pizza and it took 35 minutes to get the slices. I get it, they probably wanted to make a fresh pizza. Cool I respect that! However 35 minutes is a bit much for any pizza. Then I receive the slice and you have a triangle pizza slice cut into potential squares. What kind of person cuts a traditional New York pizza slice into squares after it was already a triangle?! It was extremely frustrating on many levels because the joy of a New York slice is having that experience of picking up the whole slice. Rather than having to pick up 6-7 smaller slices.
Again what redeems all the bad is this is a phenomenal pizza. However, they really need to work on the timing of the pizza, customer service, and please don't cut a pizza slice into squares unless you're making a Detroit style pizza.
I would visit this place again because of the good pizza. However I'll go in now knowing the rest is not great.Helpful 0Thanks 0Love this 0Oh no 0 - Miguel D.Des Moines, IA82512May 19, 2024
Don't bother eating here. We waited an hour for a medium supreme and watched as groups after us get served before us. No update and no apology. Terrible service.
Helpful 0Thanks 0Love this 0Oh no 0 - Mark D.Grand Haven Charter Township, MI109877Mar 3, 2024
This pizza place was within walking distance from our hotel, the Home2 Suites by Hilton. I really enjoyed the pie. It was a NY style thin crust with plain tomato sauce.
It was a busy restaurant but there was ample seating.Helpful 0Thanks 0Love this 0Oh no 0 - Dec 19, 2022
Very nice and friendly staff. They have many different pizza topping options as well as if you just want a slice (which is still HUGE) or if you want to order a whole pizza with varying sizes. The bread bites were delicious. I got a slice of the hawaiiowan, pepperoni and mushroom, pepperoni and olive, and the taco pizza. All were amazing and each slice filled us up. They also have different sides and deserts which is nice to pick from.
The only reason I'm giving a 4 is because I feel like it wasn't very busy when we went but we had to keep asking about our orders and checking on things and items that weren't ours were being brought to us. There was just a lot of stuff going on for not that many customers being in there. Of course that was from why I could see, I couldn't see what was going on in the back.
The inside is very nice and inviting and has many places to sit and a self serve station with plates, forks and cheese/pepper flakes for on top of the pizzaHelpful 3Thanks 0Love this 0Oh no 0 - Harrison T.Irvine, CA68317Jul 10, 2023
Came here to grab a pizza for the family party.
Decided to get the Hog Wild and ultimately decided on the 26" pizza. We had many friends and kids over so why not. When placing the order the host reminded us about how big it was going to be and we decided that was going to be fine. Boy was the pizza huge!
The box could barely fit through the door and thank goodness we had borrowed the van because I'm not sure it would fit into a normal sedan.
Anyway, the pizza tasted fantastic, the pizza was thin and the sauce and flavors were just absorbed by the dough. Very flavorful, the pizza was cooked just right and everyone was able to pick at a slice. The pizza was cut into squares making it much more shareable.
The whole thing took 45 minutes to cook, and I'm not sure if it's always that long to bake or they were just extra busy the day we went in.Helpful 1Thanks 0Love this 1Oh no 0 - J B.Des Moines, IA11186Apr 1, 2024
This place must hire young kids that have no social skills but only holding their phones to their faces. Called them to ask about some specials they had, whoever answered didn't even say hello but then handed the phone over to some guy who put me on a "brief hold" as he called it for 8 minutes. Then a young female gets on the phone sounding disgusted and uncertain of herself when I presented my question. The tone of voice was not acceptable for customer service, and I sure wouldn't want to order my food from here. Maybe they'll end up like Pasanenos, I'll order my food from businesses that care.
Helpful 0Thanks 0Love this 0Oh no 0 - Chris C.Des Moines, IA06Mar 3, 2024
Ordered 2 pizzas and 3 Cokes to be delivered on Friday night. The pizzas were delivered 15 minutes earlier than expected but the driver forgot the Cokes. She said she'd be back. An hour later still no Cokes so I call. The manager offered to refund everything but then said, "if you want pizzas on a Friday or Saturday night maybe order from someone else if you want it on time because we are very busy." I was not upset about the delivery time but rather the fact that I ate pizza with nothing to drink and 90 minutes later still no Cokes. After being called unreasonable I let him have it. Never did receive the Cokes or a refund. Horrible service and average pizza at best. Worst "brick oven" pizza I've ever had.
Helpful 0Thanks 1Love this 0Oh no 0 - Jan 24, 2023
Their vegan supreme pizza is what dreams of made of - and immediately saved me from severe hanger after a looong day of work meetings. The crust is perfectly chewy and crunchy & they were generous with their vegan cheese and impossible sausage toppings. I so appreciate having plant based options especially when on the road - and not walking away feeling like I had to sacrifice flavor or fullness. My colleague and I devoured the majority of an 18" pie in about 15 minutes. Service was also quick and friendly, and the restaurant was filled with college kids, young kids, grandparents and everyone in between. Great vibes, will return on my next trip to Des Moines!
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