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- Dec 28, 2023
I really don't know what to say about this place. I frequent this dollar tree the most because it's most convenient to where I live but this place gives me anxiety.
It's overcrowded with stuff which makes it extremely messy. You can barely move inside of this store. Customer service is subpar and sometimes very unprofessional. Please clean this place up!!!Helpful 0Thanks 0Love this 0Oh no 0 - Aug 28, 2023
I don't really shop at the Dollar Tree much unless I need a Greeting Card or some quick sweets.
Today I was in need of a sympathy card and this was the closest location near me. The store was mostly clean and organized. I do think they could use a good sweep & mop of the floors, otherwise the store looked good. I was able to easily find what I was looking for.
The lines were short and I was very surprised to see they have two self check-out stations. I used one of them and was out of there within seconds. The Dollar Tree where I live doesn't have this feature yet, so I was very impressed.
I'll probably never be in this area of Charlotte again, but if I ever find myself here, I'd definitely revisit this Dollar Tree if I need something.
Recommended!Helpful 7Thanks 0Love this 6Oh no 0 - Feb 6, 2022
I did not enjoy my Dollar Tree experience today and it's all thanks to a particular cashier who I will not name in this Yelp review because I'm hoping that with time he becomes better. I went to Dollar Tree today specifically to find some special tissue paper to wrap my granddaughter's gifts in because her mother is Japanese and I wanted to both honor the culture and also my granddaughter. I was in the store for a while to select the perfect tissue paper to delicately wrap the items that I had purchased only to get to the register to have a young male cashier ball up my tissue paper and cram it into my bag. As I am paying he proceeds to start dancing like he is in a TikTok video and humming some tune.He then throws the bag on the counter and hands me my receipt very Nonchalantly. He didn't even say thank you for shopping or anything. That has to be the worst experience I have had in a Dollar Tree in all the years I've been shopping in them. If I need anything in the future, I will gladly pay the extra money at another store in the area just so I don't have to post a review like this in the future. Talk about getting what you pay for
Helpful 3Thanks 0Love this 0Oh no 0 - Dec 5, 2014First to Review
It should never take 25 minutes to check out from a store. When I got in the queue with my four items, I was eighth in line. When five of the people in front of me had already been processed, a second register was opened. And when I was leaving, a third register. Too late.
Yes, everything in the store is a dollar. I really like the reading glasses as I have a tendency to lose mine.Helpful 9Thanks 0Love this 8Oh no 0 - Quillene S.Charlotte, NC253127May 24, 2018
In general I enjoy Dollar Tree BUT this University location is always a sad, sad disappointment. The store is always a mess, the employees appear unhappy and depressed. The management is disrespectful and rude to customers and employees. The store always appears under staffed but there are people in the back and front booth doing NOTHING!! I take that back they are watching the lines extend down the aisles of the messy store. Items are out of place not due to the customers but due to lack of concern by those who work there.
I revisit the store hoping for change but it doesn't happen. Once upon a time this location was very nice, organized and well managed. This store deserves ZERO stars. Normally I drive out of my way to ANY other Dollar Tree. Today I wish I had done that .Helpful 1Thanks 0Love this 0Oh no 0 - Allyson R.Charlotte, NC321149119Sep 3, 2017
This store is an embarrassment to the Dollar Tree brand. I LOVE the Dollar Tree because I love that everything is a dollar and they have some super cute items. I came in looking for a couple of cute file folders because I feel like I'm a little too jazzy to keep loose papers in a Manila folder. I needed a little pizzazz, honey! I go in and, as always, it looks like a tornado hit the entire store. Unpacked boxes in the aisles as if everyday is shipment day and they never seem to be able to unpack...anything...ever. Items are on the floor in EVERY aisle as if the employees don't care enough to at least put them in a go-back bin to be placed on the shelves later. The employees are fairly friendly, nothing special. I would just expect to see employees running around like it's a madhouse, to explain the junk of a store that this always is. I wouldn't recommend going to this store unless you absolutely have to. Otherwise, try any other Dollar Tree in the US, aside from this one. Trust me on this.
I just remembered my previous visit here, when the cashier mentioned to her coworker that she had irregular bags that only had one hole where you put your hand to actually hold the dern bag. I laughed in my head until I noticed that she bagged my ENTIRE order in the reject bags!! Like really ma'am? Instead of getting a new set of plastic bags, you proceed to use bags that you KNOW customers will have a difficult time carrying. Just unacceptable.Helpful 3Thanks 0Love this 5Oh no 0 - Jennifer S.Charlotte, NC393246273Apr 7, 2018
I end up shopping at the Dollar Tree any time I need to go to a dollar store because it's one of the closest ones I know of.
It's often messy. The lines here can get very long and they aren't the quickest.
The staff has always been kind though!Helpful 0Thanks 0Love this 0Oh no 0 - Alonso S.Charlotte, NC0185Jul 6, 2018
I come to dollar tree at 8:45pm to grab some balloons because they always give me good service on the balloons and they're the only store that still carries helium. Two employees in the store cleaning up one moping the floor the other walking around. I pretty sure out of all my customer service experience you aren't suppose to lock the doors to do any of that during business hours. I really perturbed by the lack of time I'm having to stand outside until 9:20PM to receive service. All I wanted to do is grab a few balloons for my new born child at the hospital. I will not be returning to any of your locations and I'll be sure to add it to my social media so all of my followers will be Aware if the inconsistency and inconvenience that's your business is serving us.
Helpful 0Thanks 0Love this 0Oh no 0 - Brian E.Charlotte, NC18371Sep 3, 2018Updated review
I would give it no stars but it would not let me write a review. This is by far yhe worst dollar tree I have every seen. The management has totally given up, the store is a nice size store but poorly organized. I walked in and walked right out, because it was messy, unorganized, stuff was everywhere. It was a total mess, I don't know what the issues are there but dollar tree you got to do better. This store has no aisle space because you have displays in the aisle. The shelves are always empty... I just can't you jave to see it for your self. It is a mess. #worstdollartreeever
Helpful 0Thanks 0Love this 0Oh no 0Sep 26, 2015Previous reviewThis is the junkiest dollar tree in Charlotte. Thats not a claim thats a fact, I shop at dollar tree every week. I was in this dollar tree today And it Was aweful So much JUNK IN the Middle of the floor I got a headache trying to find anything in that store. I finally put The stuff I had in my hand down and got out of there I went to the mint hill store Much better. Long story short , this Dollar Tree Sucks !!
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