Desmond Hotel Malvern, a DoubleTree by Hilton

I am a big fan of Desmond hotels.
This one was stunning.
I wanted to take pictures to share but was on duty the entire time.
Food show season !!
I was glad we were having the event here.
It's a grand location.

I would reconsider it.

The Desmond was absolutely wonderful! The staff are all supremely, helpful, and friendly! We upgraded to a suite and I am SO happy that we did. The suite was huge! Giant separate, living room area with fireplace and dining room table the adjacent king bedroom was spacious also. The beds are extremely comfortable and the pillows, fluffy and soft.

The bartenders and the manager of the kitchen were so very friendly and attentive. I had their crab chowder and it was fresh, flavorful and a welcomed hot dish on chilly day.

I truly enjoyed my stay there and will 100% be back when I'm in the area.

I haven't seen a breakfast buffet this extensive with so many options in a very long time. With bacon, two types of sausage and eggs, the protein contingent was well represented. Pastries and donuts were well represented and non breakfast items such as spaghetti, marinated flank steak and seafood were available too. There were a number of cook to order items as well from eggs Benedict to waffles. You can't go away hungry.

Excellent luncheon experience here today for a family gathering. The service was excellent and attentive. Ice tea and lemonade were provided when we entered. Tables on the veranda were set with white tablecloths.
Everything in the buffet was delicious. The salads were fresh and tasty. The roasted potatoes were crisp and flavorful. I enjoyed the sirloin tips and the balsamic chicken was moist and flavorful.
The cream of broccoli soup was perfect.
The desserts were equally delicious. The bread pudding was one of the best versions I have ever had. Creamy with a nice vanilla sauce. The cookies and macaroons were also tasty.
Everything on the buffet was quickly replenished when needed. Our tables were promptly bussed and drinks were quickly replenished.

Me and my family held a luncheon there after a memorial mass for my mom. While the serving staff and bartenders were great, the manager and event planner were terrible. They gave us conflicting information and they did not believe that we would have more than 50 people attend as they were experts at this. They promised us that if more showed up, they could expand the room and add tables. Even when it was obvious there were guests standing because of the limited seating and many offered to leave, the manager said we were fine and that they could not expand the room. So many times we checked and double checked about capacity and were reassured. The management was not the least bit apologetic and just kept telling us that they were experts at this. Tell that to our guests that offered to leave or were standing waiting for people to finish eating so they could take their chairs! Abominable!

Hotel was about 200/night and that was with the group rate for a wedding. It didn't feel worth the price. The room had a dated feel to it with minimal amenities to make it worth that cost in my opinion. Food was good in the restaurant and at the on site wedding but drinks were on the expensive side in the bar.

The staff stole our things out of the frig but have no idea, they took my insulin. I purposely didn't tell them when I called to inquire because I wanted to see if they would tell me my insulin was there. My doctor called in more I have money to purchase more but what if the next person doesn't. Samantha lied, the hotel knows who went in that room. In the insulated bag was a bottle of cheap wine, 3 smart water bottles, wine opener and INSULIN PEN! PAY YOUR STAFF MORE SO THEY DON'T HAVE TO STEAL. The room was dirty, the linens were dingy and the bathroom door won't close unless you practically stand between the tiolet and the sink. You can't use the tiolet unless you leave the door open. We had over 200 couples at the retreat and majority were disappointed. The lady with the accent at that fromt desk was the only nice person. Samantha lied and stole.

Decided to come to The Desmond for a Sunday Brunch. Driving up, The Desmond had the appearance of a standard full service hotel and traditional interior décor.

For a $22 brunch I found the menu and quality of food to be seriously underwhelming. The brunch had a number of options from made-to-order omelettes to biscuits and gravy. Taking a little bit of everything, none of the dishes truly stood out in flavor. All the egg dishes had a simple salt and pepper taste, the biscuits for the biscuits & gravy were stale, and the salad seemed like it was out a bag mix. There was also a hot-dish special with flank steak, but it was lukewarm and completely overpowered by the salty au jus. I also tried some of the fresh-made dishes you could order from the kitchen, but I found the Eggs Benedict to be way too buttery.

The Desmond is an appropriate place for large events and festive times of the year, but the buffet was not really worth the price.

​I would have given the hotel 3 Stars, but the breakfast ruined that.

I was back in Philadelphia for a wedding industry event and stayed at the Desmond one night.

The Front Desk team was friendly and helpful, and check-in was smooth and easy. As always, the cookie was a nice touch.

I had a single king room and was given a Handicapped Accessible​ room right off of the lobby, next​ to the elevator. The elevator noise is a bit annoying, sleeping​ with my music on fixed that.

The room was spacious and well-appointed​. The bed is very comfortable with big fluffy pillows. There are plenty​ of outlets and the A/C works really well.

I went to the Fork & Bottle restaurant for the breakfast buffet.

I arrived and there were about 6 people in the dining room, there was no hostess to be found, after about 5 minutes she wandered out of the side stand and seated me right on top of one of the four occupied tables.

A young woman brought me water, offered me coffee, and disappeared. She passed me twice and told me they were waiting on the ​coffee, when it arrived it was brought by a gentleman who brought coffee to the man next to me (he was already finished his first plate of food), served my coffee​ and managed to spill a cappuccino from his tray all over the floor and my table.

I asked about the breakfast buffet and he directed me to the adjoining room. The room had a bread station with a ​toaster and condiments​ in the center. A cold breakfast food station, the​ third station with antipasti, smoked salmon and fruit, and a fourth​ with hot food.

All of the stations looked like they needed some attention​ for as slow as the restaurant was. The condiments​ for the smoked salmon were practically empty.

The pan of eggs was dry and hard on the bottom​ like they had not​changed the pan and just added more eggs. Returning to the table, the eggs, fried potatoes, sausage, ​and bacon were all lukewarm​ despite the pans being on an induction burner.

I was nearly done my breakfast when I heard the server at a new table near me offer the gentleman eggs made to order with his breakfast buffet.

The breakfast was really underwhelming for the price.

Terrible Thanksgiving Dinner I cannot believe it I have been here many times.
Always good. First turkey tasted like a Jenne O processed meat it was not a real bird shaped oblong with a leg on side (could not believe) NO cranberry sauce, only had cornbread stuffing. Manager made the excuse they had to change menu at last minute due to supply chain problem. Like I buy that, come on no regular stuffing? Salmon was too dry to eat, stuffed shells tasted like they dropped sugar in them and salads were just ok. Signature bread pudding was not like the original. Also mashed potatoes too much butter in them. What was good mashed sweet potatoes and apple pie.
I am not a picky eater went to Sage Dinner last nite and had a very good turkey dinner.
They should be ashamed of themselves! Tried leaving a review on site would not let me. I will never, ever eat there again.