CVS Pharmacy

I have had to go to the pharmacy multiple times because of misinformation from a pharmacy tech there. One time she told my topical medication would cost $240.00. I knew that wasn't correct, but she was sure she was. After again checking my prescription insurance website and even calling them, to correct price was $6.41 . But took me almost two weeks to get it. Then went to pharmacy to pick up a ninety day supply of a medication that is covered by my insurance. I was charged for 90 day supply , but only given 45 day supply. When I went back to get the rest of the script,(which I was not told I was given only 45 days worth). I was leaving town and they wouldn't give me the other 45 days worth, because I came two days early for refill. Follow me. Here...if I would have been given the 90 day supply as it was initially ordered, I wouldn't have needed to go to pharmacy at all , because I would still have had 45 more days. I was told they would refund the over charge, but wouldn't give the pills that I paid for initially. This took my nurse multiple calls back and forth. My nurse told me they would have the medication ready. When I went to the pharmacy was told no script ready. Folks this was a script for a potassium , not an antibiotic or a narcotic. A supplement!! Turns out the medication was in a special "basket" for what reason I don't know, but no one looked in this special basket!! Now if the script isn't in it's regular place, I would look in this special basket given the run around. I have to use this pharmacy, not necessarily this CVS store in particular, but why do I need to drive 12 miles further to get my medications. And the people I was dealing with, are the pharmacy techs that also fill out prescriptions. So my worry was if they don't know how to look up a script to see if it is covered, how sure can I be, when the script gets filled that it is even the correct medication.

I am required to use CVS for 90 day prescriptions. I have been there at least 10 times this year, and NOT ONCE have they gotten my prescriptions correct. They forget some, overcharge me and neglect to apply coupons, or order the wrong amount.

Needed a pharmacy at 9:30 pm...Yelp stated the pharmacy was open until 10...trekked over there and they stop taking scripts at 9. Argh.

I wouldn't even give it one star..... If you need to return anything and have a receipt, returned with in 24 hours, unopened ....and used a master card debit.... You will not get cash or back to your bank account, but will get a cvs money card that you can only use at cvs.. Bad bad bad....