Courtyard Oakland Downtown

Stayed here for work, there was a convention across the street for a couple of days.

Positives: Everyone and I mean EVERYONE who works here were SO nice, friendly and helpful. I didn't encounter a single employee that seemed unhappy or irritated that they were there.

My room was huge and clean! My employer paid for the room so maybe it was an upgrade but it was nice! The bed was comfortable and soft. I was on the third floor and could hear the person above me but it wasn't too bad noise wise and that's a big deal for me.

Negatives: The shower had very little water pressure. I have long hair and it was hard to wash out the shampoo.

The parking. I tried to park in the valet but no one came to help me and I got confused and thought I was doing something wrong. So I left and parked in a garage around the corner which cost me $84 to park overnight for two days. with all the horror stories right now about Oakland, I didn't want to take a chance and try to find somewhere else to park for cheaper and even then I was concerned and worried about my vehicle the whole time since I wasn't able to check on it easily.

If the convention continues to be held here, I would stay here again for sure and make sure to find valet.

Great conference rooms. Great service. Beautiful views.

I came here for a Convention for three days.

I saw a couple of the rooms and one of them was a one bedroom super cozy. Greatly out.

I stayed in a double bed.

I love this room for several reasons.

The best for super comfortable.

There was the most beautiful aesthetic, automatic by the window with an amazing view.

Everything was clean.

Sometimes DoorDash apparently even delivers to the room but I'm not night I guess they wouldn't for whatever reason.

Either way, if there is another convention at this hotel, I will not hesitate.

The several rooms at the convention took place and were fun, easy to get to, and appropriately sized for each activity.

Highly recommend.

I stayed couple of nights for business trip. The fact that they lock one of the two entrance (accesable with room key) give pretty unsafe location vibe. Partly updated rooms with carpet, sink, lamps, and wallpapers. But old rusty vibe with old fashion light switch, rusty/scratched up elevators, night stands with drawers that does not shut with bibles, rusty door parts and etc. Thus overpriced. Good service with front desk staffs and friendly housekeeper. Overall experience was ok and would not recommend/prefer to return.

When I came to check in, the front desk asked if I wanted a good view or quiet spot. I asked him for both and he put me next to a stop light that clicked all night. Guess it wasn't so loud with all the tire burn outs and honking. The room was clean and spacious. Be aware where they decided to put you in the hotel cause it's loud and I had to work at 6am every morning. The bistro is the best and friendliest. Food was great.

I had a wonderful stay at the Marriott Courtyard in Oakland. I attended a conference in the Big Marriott across the street. It worked out really well. It was convient, the room was great, and the staff was super friendly from the moment I checked in. I arrived early for the conference and my room was all ready. I was able to check my suitcase the next day after I checked out until my conference ended. I was extremely impressed they remembered me by name when I went to pick my suitcase up. Complimentary popcorn in the lobby was a nice touch too. I'll definately be staying here again.

Derrick at Iron & Oak makes the most amazing drinks - fantastic service & libations! Recognized us from our visit the night before - exceptional service!

Obviously it's been several years since I stayed here, but I decided to book here for my first night of a work trip because I didn't want to stay at the Doubletree Marina (too far from urban core) and the Marriott across the street was too expensive. I always like staying in downtown Oakland because I really enjoy the proximity to Chinatown and all the good food it offers. It's also very close to Bart. That being said, the courtyard is definitely a budget hotel. The restaurant is really no longer operating from what I can see, and just like my review swim seven years ago, the gym is very minimal. It's a little disappointing for a hotel gym, but I guess if you look at it being your own personal gym, it's great!

I made the mistake of booking all of my hotel reservations through my credit card travel system, So I had to call and get my rewards number added. This was quite the hassle and I even called the courtyard twice and still failed to successfully get my rewards number added. The first time I called, a lady helped me and I thought I was set... And unfortunately I checked my app a day or two later and still could not see my reservation. I called the day before my arrival and I was out in hold for so long I ended up bailing for more important things. I arrived the next morning after a red eye around 9:20 AM and waited quite a while while the staffer was on the phone with another customer. He finally looked up to ask if I was checking in? Did I have early check in? No? Oh no noooo, we don't have a room. No.

I was frustrated that I couldn't indicate my check in time because I couldn't get my reservation added, but I know it's not guaranteed. I settled into the sad lobby to work and was at it for about two hours. The same staffer came by to let me know there WAS a room open on the second floor, but I could wait for a better one. I thanked him and checked in after another phone call. The staffer at the desk then was odd and not particularly friendly until "OH, thank you for being Marriott Gold" (and it's because it's an experience survey question *eyeroll*)

All in all, I got a room and i got one before 4 pm and the staffer who was somewhat rude upon my entry followed up with me, so it all worked out. Gotta say, the service and execution has issues which irked me for a work trip where I am especially unforgiving because time, but if you're not an uptight director who is this close to being F'ing OVER IT, it's a perfectly good hotel for a more leisurely trip.

Yes it's downtown Oakland, adjacent to Chinatown, but I'd embrace it. Get that boba, dim sum and egg tarts and then go to your bougie dinner.

I have been in this hotel many times , and always love it each time. I want to express my gratitude to this hotel for always above and beyond. I was really stressed today because my check out was due , and I was relieved when the Hotel Manager/ Front Desk - she was really accommodating, reassuring that I could stay longer to wait for my husband- thanks to you and Courtyard Staff
Every Staff in this hotel is every accommodating , including the Staff in the restaurant , it feels
Like home in this place that's why we keep coming back.
Moreover , this hotel is in the center of many different fine dining and authentic dining , you don't need a car , you can just walk to each resto, once you step out from the hotel , you are in a different world - Restaurants , Massage Place , Salons , Bars, and Many More !
If you happen to be in Oakland - this hotel will not put you down!

I've stayed here now three times for work. I fly into Oakland airport from Long Beach or LAX. This hotel is about a 20-minute Uber ride from the airport. It's extremely pandemic-friendly, rooms come with sanitized remote (the germ -est item in the room), antibacterial wipes and single use plastic cups in lieu of glasses. It's conveniently located, within walking distance of a lot of restaurants and bars. Due to the pandemic, this location of neither bar nor restaurant currently. Also, I'm giving 3 stars in lieu of 4 because I never received my complimentary reward points promised for a mix up with my room.

Our first visit to this part of Oakland. We did want to stay at a Marriott hotel, but did not know the location of this one would be in the heart of Chinatown. Not bad, but kind of seedy.

Hotel room: Average size. Two double beds. Clean, except for the windows. Could not see out of them very well and the cobwebs were abundant. See photo. We had free coffee in the room (standard), free mini fridge (which had to be traded because the maid did not clean it from the last customer. It had some old ice cream in it that hardened). Towels and maid service was very limited because of COVID. We had to call if we wanted clean towels or beds made, etc. The phone inside the room did not work. There was free HBO and Showtime though.

Restaurant: Great prices for their breakfast. Tasty. Efficient and polite service. Don't buy their juices though, because they were way overpriced.

Staff: Amika was the best hotel front desk employee. She was on top of things. And she was always acknowledging our presence, thank yous and please was often heard from her. When the front desk lady who spoke with an Asian accent brushed us off when we said our phone did not work and we needed more toilet paper, I called back down to the desk and thank goodness, Amika was working. She took care of us right away. That other lady never put in our request!!

Parking: $30 per full day of stay, and it's an outdoor lot with very limited parking!!! You will see some homeless guys that hangout in the parking lot. They did not bother us, but I never felt safe. Yikes.