Chipotle Mexican Grill

    $ Mexican, Fast Food
    Open10:45 AM - 11:00 PM

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    Location & Hours

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    4471 Willard Ave

    Chevy Chase, MD 20815

    Mon

    • 10:45 AM - 11:00 PM

    Tue

    • 10:45 AM - 11:00 PM

    Wed

    • 10:45 AM - 11:00 PM

    Thu

    • 10:45 AM - 11:00 PM

    Fri

    • 10:45 AM - 11:00 PM

    Sat

    • 10:45 AM - 11:00 PM

    Open now

    Sun

    • 10:45 AM - 11:00 PM

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    85 reviews

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    • Photo of Heather H.
      Heather H.
      Baltimore, MD
      48
      470
      128
      Nov 28, 2023

      Both times I ate here, the tables were dirty, despite a short line and plenty of staff. The food was disappointing as well. The staff was pleasant enough, but I won't be returning.

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      Business owner information

      Photo of Chipotle M.

      Chipotle M.

      Nov 28, 2023

      Can you please reach out at https://www.chipotle.com/contact-us so we can make this right?
      -Scott

    • Photo of Lynn F.
      Lynn F.
      New York, NY
      234
      111
      71
      May 30, 2023

      The al pastor chicken tastes like diabetes (sickly sweet, bit into something that hurt my tooth). Tried to get my order switched to a veggie bowl and the cashier named Tony was super rude. Called corporate instead

      Gross
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    • Photo of David E.
      David E.
      Laurel, MD
      1
      84
      9
      Dec 18, 2023

      This location excels at creating more food poisoning victims. Don't do it unless you're ready to be cleaned out. The food is the normal chipotle but their standard of cleanliness is pretty disturbing when you see that they don't clean often, you can tell by the dried and crusted stains on the equipment. Please go elsewhere.

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      Chipotle M.

    • Photo of Kelly A.
      Kelly A.
      MARTINS ADD, MD
      0
      11
      Apr 17, 2024

      This is honestly the worst chipotle. This was my final time here, because every time I am disappointed. Not sure who the manager is but something needs to change, because I do not remember it being like this in the past. Just recently got food from there. The person at the start of the line was leaning all over the bowls, which already didn't look satisfying. I asked one of the people for a little bit more sour cream and he gave me huge spoonful in my burrito bowl totally disregarding my request. My bowl was a pool of sour cream mainly. The rice whenever I go here never has any flavor! It is so bland they clear just boil some white rice and throw some cilantro in to look like it has flavor. You can tell they do not follow the cooking directions because I do t taste any lime or salt in the rice. Last their fountain machine sucks and it's clear they do not care to fix it. The lemonade is ALWAYS water yet it says lemonade and I ordered a sprite today but it was just sparkling water! If the drinks are not what they actually are I should not have to pay extra for a regular fountain drink! It's absolutely ridiculous!

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      Chipotle M.

    • Photo of Roberto M.
      Roberto M.
      San Francisco, CA
      0
      2
      Feb 13, 2024

      very the rice was not cook and not frendly not recommended this chipotle's not good 4471 Willard ave Chevy chase

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      Photo of Chipotle M.

      Chipotle M.

      Feb 13, 2024

      Thank you for notifying us about this issue with your order. Could you please send us a message at the link and we will contact you shortly: chipotle.com/contact-us
      -Sheldon

    • Photo of Jim S.
      Jim S.
      Franklin, TN
      0
      1
      Aug 19, 2023

      No joke - a mouse just ran across the floor while we looking for a place to sit in the dining area. Needless to say, we promptly left and ate in our hotel room.

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      Business owner information

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      Chipotle M.

      Aug 20, 2023

      Thank you for alerting us. Please send a message at chipotle.com/contact-us so we can take action and be in touch with you.

    • Photo of brett f.
      brett f.
      Friendship Village, MD
      0
      3
      Sep 2, 2023
      Updated review

      This is the worst run chipotle that I've ever been to. They always run out of ingredients. The drink machine is always out of order and the service is always poor. Whoever the manager is should be fired!

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      Dec 31, 2020Previous review
    • Photo of S H.
      S H.
      Washington, DC
      7
      47
      31
      Jul 22, 2022

      This place has screwed me for the last time. It's always something with this place. Order wrong, items missing, and my favorite "we don't have chips and Queso right now"....They LOVE to say that when it's after 8.

      Just walked a 1/2 mile to get dinner for my wife and I. They got the bowl orders right, only because I was standing there to make sure. I added an order of chips and Queso at the end and they told me they put it in the bag. I should've known better and checked because when I got home, the chips were there and NO queso! It's 100 degrees outside so I'm not walking back. So I paid $4.10 for a small bag of corn chips. My fault for trusting them.

      If ever there were a case to be made against fast food workers making $15/hr, this is the spot.

      F this place and everyone in it. Bunch of low IQ stoners. You've got to tell them everything 3x and even then they need reminding. Save your money and aggravation. Incredibly frustrating. Never again.

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    • Photo of Licheng W.
      0
      1
      Jan 13, 2023

      The food is so healthy I just live nearby. I want to eat it every day, but the price is kind of high.

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    • Photo of Antonio S.
      Antonio S.
      Landmark, Alexandria, VA
      251
      3
      Mar 8, 2022

      The workers are all terrible, I don't who manage this location. But it is poorly staffed. The made my order wrong and then argued with me about it.I would recommend restaffing this place asap!

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    8 other reviews that are not currently recommended

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