Chili's

    Claimed
    $$ Bars, Tex-Mex, American
    Closed11:00 AM - 11:00 PM

    From This Business

    Menu

    Popular dishes

    People also searched for

    Location & Hours

    Map

    1175 Riverdale St

    W Springfield, MA 01089

    Mon

    • 11:00 AM - 11:00 PM

    Tue

    • 11:00 AM - 11:00 PM

    Closed now

    Wed

    • 11:00 AM - 11:00 PM

    Thu

    • 11:00 AM - 11:00 PM

    Fri

    • 11:00 AM - 12:00 AM (Next day)

    Sat

    • 11:00 AM - 12:00 AM (Next day)

    Sun

    • 11:00 AM - 11:00 PM

    Amenities and More

    Ask the Community

    Yelp users haven’t asked any questions yet about Chili's.

    Recommended Reviews

    Photo of Username
    Username
    Location
    0
    0
    Choose a star rating on a scale of 1 to 5
    • 1 star rating
      Not good
    • 2 star rating
      Could’ve been better
    • 3 star rating
      OK
    • 4 star rating
      Good
    • 5 star rating
      Great
    Start your review of Chili's

    Overall rating

    113 reviews

    5 stars

    4 stars

    3 stars

    2 stars

    1 star

    • Photo of Paul Francis M.
      16
      340
      1148
      Feb 11, 2023
      Updated review

      Stopped in after work today to finally use up the rest of this gift card that's been sitting in my wallet for three years. Unfortunately there is still more on it.... Should have tipped more.

      Anyways in the three years since I have last stepped foot in here I have noticed a positive change in the place. Menu is different with more selections. Didn't see my go to breakfast burger but that didn't stop me from ordering the brisket bbq burger. Ordered it rare and was told because it's ground beef they have to cook it pink/well but bartender apparently went in back and the cooks made it a little more on the bloody side. I enjoyed every bite and devoured the large portion of fries that came with it.

      Nothing stood out for an app or dessert so skipped out on both.

      Maybe will pop back in earlier than three years for my next check in.

      BBQ Brisket Burger*
      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      Business owner information

      Photo of Chili's Guest Engagement Team

      Chili's Guest Engagement Team

      Feb 15, 2019Previous review
    • Photo of Andrea Y.
      Andrea Y.
      Holyoke, MA
      0
      1
      Feb 4, 2024

      I just ordered two full size racks of ribs for curbside pick up. It was truly awful. I feel like I was served last night's trash.
      It was dried out and old, truly nasty tasting and cold. Think gray and that was the flavor. I really couldn't eat it. The loaded mashed potatoes were cold and the cheese was sprinkled on and completely unmelted and the bacon was dried and rubbery with no flavor. I have never been so disappointed and disgusted with a meal.
      My son's street corn was awful. He described it as mush, and threw it away after taking one bite. Epic fail Chili's. My cat wouldn't even eat it.
      On a positive, the man behind the counter was very polite.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Paul H.
      Paul H.
      San Diego, CA
      53
      39
      3
      Jun 28, 2023
      Updated review

      This place sucks!! I ordered food it wasn't close to being right o drove back there and asked for a refund and the supervisor became very aggressive I didn't feel at all safe I just left the wrong food and left. Please don't go to this Chili's every
      What time is

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      May 30, 2023Previous review
    • Photo of Tabitha L.
      Tabitha L.
      West Springfield, MA
      0
      3
      1
      Aug 15, 2023

      Service is horrible there rude and they don't like to work. Puts me on hold for 15 min then tells me when I call back take out is closed. While my son was waiting in parking lot
      I'd rather take my money elsewhere it's sad and a shame I even have to give them a star

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Michelle T.
      0
      5
      1
      Aug 12, 2023

      This is one of my favorite places to go have lunch and eat dinner. Our waitress was very attentive to our meals and to my food allergy. With her and the manager Matthew Peterson, I recommend this restaurant to everyone who wants to have a good time and very good food.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Mike P.
      Mike P.
      Chicopee, MA
      0
      22
      15
      May 30, 2023

      My wife and I decided to use a gift card and give Chili's a try. We hadn't been in years so it was like going for the first time. We didn't have high or low hopes. Just hoping a decent bite.

      When we arrived, we were told we were going to wait. There were a ton of empty tables but it appears that the place was short staffed. After being seated, we were greeted by our server. I wish I remembered her name but she was very friendly and helped us make some menu decisions. She turned our drink order around quickly and put in our food order.

      Our server recommended a Stay-Cay margarita which my wife really enjoyed. She is not a drinker but found this to be very flavorful and delicious. I just had a lite beer which tasted like... lite beer.

      After a wait, our meals came out. We skipped the appetizers and just had entree's.

      I ordered a mushroom and swiss burger. There were plenty of mushrooms but the cheese wasn't really melted. Overall, it was just all right. The texture of the burger was kind of pebbly and a bit dry. While the mushrooms were good, the overall flavor was just so-so. Not bad but not good. The fries that came with it were ok too.

      My wife ordered the Quesadilla Explosion Salad with Chicken. She thought it was ok. The salad itself she enjoyed. She doesn't like raw onion but that didn't deter her from eating it. The "quesadilla" portion was a little weird though. It looked like a cracker with cheese melted on it. It was "ok" but not quite wha you expect a quesadilla to look like. She found the dressing to be lackluster.

      For the atmosphere, the bathrooms were dirty and some repairs were needed to stall doors and urinals. The place was dusty in places that could be easily seen. There were splatters of something on some of the colored glass signs they have separating dining areas. The floors were also a little sticky and grimy looking.

      It took a bit to get our server's attention to get the check. The payment kiosk on the table wasn't working and she had to find another. It appears that someone had put out the kiosks with no battery pack in them.

      For service, it was good. The server was great but over extended. The food was "ok". The cleanliness however left a lot to be desired. While we won't rule Chili's out in the future, we will probably not find our way back here for a while.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Onaysia M.
      Onaysia M.
      Cranston, RI
      1
      11
      6
      Jan 7, 2023

      Had the It's Just Wings from GrubHub. Ordered medium buffalo, garlic parm, n cilantro jalapeño both boneless and bone in. Horrible, garbage food. Thrown together carelessly with the soggiest fries ever on the bottom and specs of sauce leading to dry, unseasoned chicken. NEVER order from here, you will be deeply disappointed!!!!

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Reen K.
      190
      895
      12741
      Apr 16, 2020
      Updated review

      I ordered DoorDash and the food was horrible. I ordered $65 work of food. I ordered the steak and shrimp fajita trio. My son and husband ordered the 10 ounce steak, baked potato and broccoli.

      This was really a waste of money. I know, with the Coronavirus floating, we still ordered to help the local restaurants. But sad part, my son has the virus, and this is the first time in two weeks he's been really feeling well and wanted steak.

      The flour tortilla was stale, I asked for corn on the cob and they sent sweet corn. They sent fries instead of baked potatoes and the broccoli wasn't fresh.

      I understand that things do occur, but if you don't have everything, just cancel the entire order. The steak wasn't even great.

      This doesn't seem like the same Chili's I ordered my husband's food a few months ago and gave a great review. They need to try again. No seasoning on the food and not worth the money.

      Helpful 9
      Thanks 0
      Love this 3
      Oh no 0
      Oct 19, 2019Previous review
    • Photo of Stephen P.
      Stephen P.
      West Springfield Town, MA
      0
      1
      Aug 25, 2023

      It was multiple hairs in my food and it was very cold don't recommend and bad service to workers was hugging

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Angela P.
      Angela P.
      Springfield, MA
      0
      1
      May 26, 2023

      If I can give half a star I would, disgusting food, nasty atmosphere, bad service. DONT COME HERE !!!!!

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

    14 other reviews that are not currently recommended

    Collections Including Chili's

    People Also Viewed

    Chili's is a Yelp advertiser.