Location & Hours
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About the Business
The Carhartt Store, which opened its doors on November 20, 2015, is located in Westlake, Ohio, at the Crocker Park Promenade. A suburb located off the Southern Shores of Lake Erie and within close proximity to Cleveland, Ohio - a city that's often referred to as the Rock and Roll Capitol of the World as the Rock and Roll Hall of Fame is located here, or simply "C-town". But at Carhartt, we like to refer to Cleveland as "Our kind of town". Due to its great location on the lake, it's ripe with manufacturing companies, rail workers, iron workers, and a wide variety of construction taking place all throughout the city. Crocker Park is a Lifestyle Center with a brilliant mix of retail shoppes, restaurants, theaters, office buildings, and single family homes. Our location in the Promenade section allows for easy access and parking whether a Construction crew wants to swing by on their lunch break or families are out shopping for the day.
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- Half M.Rocky River, OH061Dec 31, 2023
This Carhartt store has the best people working there. Thank you for helping me find the most perfect Secret Santa gift this year!
Helpful 0Thanks 0Love this 0Oh no 0 - Caroline M.North Olmsted, OH07Jan 10, 2022
Mike was such a helpful kind man. He greeted me right when I walked in and was able to help me with sizing and prices when I asked if a certain jacket was on sale. He was so polite and made my experience there amazing. I will definitely be back. Thank you Mike!!
Helpful 1Thanks 0Love this 1Oh no 0 - Thomas S.Huntersville, NC55Jul 17, 2019
Great selection of work wear. Found the trousers I came in for. Also bought a winter jacket and belt.
The salesman Joe was very accommodating and even shipped the jacket to my home in NC. It arrived today in perfect condition.Helpful 0Thanks 0Love this 0Oh no 0 - Vince M.Avon Lake, OH14136Nov 26, 2020
The employees at this location are always helpful. The store is tidy and well kept. Great store to visit.
Helpful 0Thanks 0Love this 0Oh no 0 - Natalie K.Lorain, OH373Aug 7, 2021
Tim was an amazing employee! Helped me find clearance items, stylish, and very funny. All around a great employee and someone you'd want at your store. He is also a first responder during these difficult times but remains joyful and friendly. Thanks Tim, or Mit as you'd joke.
Helpful 0Thanks 0Love this 0Oh no 0 - Gage W.American Fork, UT091Jun 17, 2018
My wife and I were there for 2 hours with our 18 month old. It honestly could have been a disaster but it was a great experience. They had an activity table set up that kept my little one busy. The staff was phenomenal! They were helpful the entire time and never got impatient with all the questions we asked. Like I said, 2 hours. That's a long time to help someone shop for clothes. They weren't pushy, just helpful. Needless to say, we will be returning. Loved their selection, solid selection in women's clothes. My wife mentioned she really liked how well their jeans stay up even when she bends over to pick up our baby.
Helpful 2Thanks 0Love this 2Oh no 0 - Sean Y.Middleburg Heights, OH5020Aug 15, 2019
Horrible service at this location. Walked into this store and there were 3 females at the cash register. You would think one was able to come help? Nope they were to busy gossiping with one another to help. Walk out of store after 10 minutes! This happened Thursday August 15th at 11:20am.
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Carhartt C.
Aug 23, 2019
We strive to offer a great shopping experience and have reached out to the customer directly.
- Xela N.North Olmsted, OH9411Jun 1, 2017
I have to say, I am highly dissapointed with my Carhartt 'original fit' long sleeve shirts as of late. I purchased a few fairly recently, and 2 of them already have holes that formed in the sleeve seams (and only after a few wears, and weeks)! The same type Carhartt 'original fit' long sleeve shirts that I bought several years ago, are still intact with no issues! I looked at the written label on the shirts, and lo and behold, the older, obviously higher quality shirts made in Haiti are of much better quality than the newer, cheaper shirts made in Guatemala! Buyer beware!
Helpful 1Thanks 0Love this 0Oh no 0 - Carlos T.Pittsburgh, PA0296Mar 26, 2016First to Review
Really great store with fantastic selection and prices. The manager was so nice when she greeted us at the door and spent a ton of time helping us pick out great clothes. A+++
Helpful 1Thanks 0Love this 1Oh no 0 - Kyle F.MIDDLEBRG HTS, OH01Oct 29, 2018
It is a nice store but lacking in selection. I went to try on a pair of shoreline bibs and they did not have them in stock. They can order anything you want but so can I without leaving my house. I ordered a pair based on the sizing app but they were too large so I had to send them back for a smaller size. Its a large store but seems to be lacking inventory.
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