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About the Business
Our food - we make it from scratch, right here in our open-source kitchen, using over 200 exceptional ingredients. Every soup is prepared by hand, utilizing signature recipes. Each salad is created with fresh, hand-chopped veggies, and tossed with one of our house-made dressings. All sandwiches are made using our inspired signature spreads and fresh-baked ciabatta bread. And our desserts? Certifiably delicious. Why all the extra effort? Because we're passionate about creating kitchen-fresh food the old fashioned way, and we know you can taste the difference.
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Recommended Reviews
Overall rating
30 reviews
5 stars
4 stars
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1 star
- Keri W.SoMa, San Francisco, CA01Jan 24, 2024
Catering manager, Chelsea is amazing. Super dependable and easy to work with. Great food! Excellent service!
Helpful 0Thanks 0Love this 0Oh no 0 - Zac W.Ogden, UT07May 9, 2024
I get so tired of standing in line watching them make to go orders. Waiting 20 minutes is a joke. I suppose I need to just order online. Install another take out food line or I won't be back.
Helpful 0Thanks 0Love this 0Oh no 0 - Heather W.Harrisville, UT019Sep 17, 2023
My fiancé and I love Zupas!! We've been to this location multiple times now and the food is soo delicious, the staff is very friendly and the place looks very clean! Definitely recommend coming here.
Helpful 0Thanks 0Love this 1Oh no 0 - mckenzie a.North Ogden, UT01Dec 22, 2023
The food is delicious and proven to be fresh! I love watching them make it for you on the line. Everything was so delicious, it honestly tasted like a good fresh out of a garden salad (the mango berry) - sandwiches never disappoint and the presentation of the salad and soup were impeccable. this is my favorite restaurant by far and the BEST location. I consistently order around 1-2 times a week and I have never had one complaint. The building is also well kept and clean, very open with LOTS of windows which i love. The staff is so friendly and attentive, very fast working and sociable. They also remember their regulars!! I will keep coming back!! 100% recommend. :-)
Helpful 0Thanks 0Love this 0Oh no 0 - Melissa M.Riverdale, UT03Jul 17, 2023
Walked in right before they closed early for a "team meeting" tonight. Was greeted with annoyed expressions, curt responses and absolutely sloppy food with little to no additions to the lettuce they call a "salad". Must be so hard to give customer service to someone who walks in, promptly orders, pays with cash and tries to be quick so they can get to their team meeting. Let's hope they touch on trying to be more friendly, hiding chronic RBF, numerous eye rolls, and actually giving people food that doesn't resemble dog food. As for me, I'm done with this overpriced hole.
Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Cafe Z.
Jul 18, 2023
We understand how frustrating this must have been and apologize for the poor customer service you received. Please know that we are following up with our team about your review to ensure we improve. Again, we are sorry and hope we'll be given the chance to better serve you in the future. I have sent you a direct message.
- Jon Z.Lehi, UT224May 20, 2022
Multiple visits resulting in upset stomach. My wife had already refused to continue ordering from this location. The final "nail" was a severe norovirus infection for me and my child which I am very confident came from this location. This is based on being the only common meal we had in a 48 hour period and onset of symptoms about 12 hours after the meal.
Management/ownership needs to step up and protect the customers and serve clean food.Helpful 0Thanks 0Love this 0Oh no 0 - Porter L.UT, UT013Mar 20, 2023
I love this place sooo much!!! Highly recommend the try 2 combo, Wisconsin cheese cauliflower soup and honey bacon club. Staff was very kind and hardworking! Also the tables were very clean and it was just a great environment to be in!
Helpful 1Thanks 0Love this 2Oh no 0 - Deni S.Pasco, WA145726Nov 17, 2021
A coworker recommended this place and it did not disappoint! The place was clean and inviting when you first walk in. The staff was friendly and super helpful explaining the menu and in a hurry since it was the start of the lunch rush. The Lobster Bisque soup was delicious! The club sandwich and Cobb salad was also good. The refreshers were a nice option, although I prefer unsweetened iced tea but that was not an option, with way I'd visit again and highly recommend it!
Helpful 0Thanks 0Love this 0Oh no 0 - Sarah R.San Francisco, CA062Mar 10, 2022Updated review
Update: I did get ahold of a very nice lady at the corporate office. She was very concerned about the piece of metal and also the lack of customer service I was given. She is going to be elevating and investigating the issue
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Cafe Z.
Mar 10, 2022
Hi Sarah,
Thank you for sharing this with us. The health and safety of our guests is our top priority. We have sent you a direct message.Mar 7, 2022Previous reviewI got dinner at Cafe Zupas on 12th and wall in Ogden. This is the piece of metal that I pulled out of my gums when I was eating. When I called to let them know all she said was "well that's awesome, I can give you a free soup and dessert next time you come in." No offer of refund for my dinner. I then asked for the name and number of a regional or store manager. She put me on hold and then came back and told me she just talked to the regional manager (Sean Searle) and he told her there's no coorperate number I came call, the only thing I can do is send an email. WTF!?! He didn't want to talk to me or get details or anything. This isn't over!!
- Stephanie B.Ogden, UT286Aug 30, 2021
I normally love the Wisconsin cauliflower soup at this location but something is different about it and it's not as good in my opinion. If anyone can solve this mystery for me I would appreciate it! Other locations taste the same and I prefer it way more. Otherwise the salads are great and I still enjoy the other soups. I'm not loving the new version of the Wisconsin cauliflower though
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Cafe Z.
Aug 31, 2021
Hi Stephanie,
We are so sorry to hear that you were not satisfied with the soup you ordered during your visit. Our recipes have not changed, so please know that we will be conducting some additional recipe training with our team to ensure you can expect the quality you know and love from Cafe Zupas during your further visits. Thanks for taking the time to let us know.
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