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John E.
Bransfield Motor Company has been serving Reisterstown, Maryland drivers since 1972. As a family-owned and operated NAPA AutoCare Center, we’re proud to provide reliable automotive services and repairs, our ASE Certified technicians offer an array of services like scheduled maintenance, brake and suspension work, A/C services, alignments, Maryland state inspections and repairs, along with many others! We stay up to date with the ever-changing industry being ASA associated and, for your convenience, we provide free loaner vehicles. For auto repairs that you can trust, stop in or give us a call today! We look forward to helping you get back on the road!
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- D'Juana T.Reisterstown, MD071Oct 22, 2018
They had to jumpstart my car to give it to me, but wasn't going to tell me. I happen to see them doing it and I asked them if they had to jump start it to give it to me, and then they admitted it. They repaired things I didn't ask them to repair and didn't repair the things I asked them to. The final straw was that they left the window down and caused my driver side floor board to flood. When he gave me the car and I went to get in, my entire foot was under water.....they didn't warn me of that either. I jumped out of the car and said, "my car is flooded". His response, "oh yeah, I noticed that. Let me sop that water up for you." When I asked him what happened, he tried to tell me that my sunroof had a leak. Complete bull. They left the window down.
Never again. Not in a million years.Helpful 3Thanks 1Love this 0Oh no 1 - Stephon B.Fayetteville, NC2594Jan 27, 2022
Wonderful customer service , they're kind , patient and was willing to help me through my nightmare last year regarding my vehicle ! My go to shop .
Helpful 0Thanks 0Love this 0Oh no 0 - Shaquil F.Canton, Baltimore, MD542Jun 30, 2022
this is one of the worse mechanics i ever encountered he inspected my car failed it mark thtee things thinking he was gonna make a load of cash i took it somewhere else to get them repairs fixed and a real mechanic told me all of my motor mounts where broke how u inspec my car and not see the motor mounts are broken ? one other time like a year ago i went here because my car would shake when it comes to a stop he couldn't find the problem and ended up putting peace's on my car that wasn't for my car i took it to Nissan because that how bad had he handled my car i was over it they called me and informed me he use a bunch of old parts that was not even for my car they had a bag of parts when i picked up my car if this mechanic is your only option.....walk or get a bike he's the worse !
Helpful 1Thanks 1Love this 0Oh no 1 - Nic N.Reisterstown, MD042Nov 1, 2021
I started using Bransfield when I moved to the area eleven years ago and I have been beyond happy with the customer service and work completed on my automobiles. I highly recommend them.
Helpful 0Thanks 0Love this 0Oh no 0 - Kyle S.Reisterstown, MD73157Dec 31, 2018
Bransfield has always done a great job fixing up my car. They are friendly, efficient, trustworthy, and just great at what they do. They even offer loaner vehicles free of charge. You can tell they are all about their customers. I would highly recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Michael B.Baltimore, MD0298Oct 23, 2019
Started using Bransfield in 2015 when I moved to the neighborhood. Happy with their work and very happy with a customer service.
Helpful 0Thanks 0Love this 1Oh no 0 - tobdevilish i.Vallejo, CA9253Jun 22, 2018
Great customer service. Helpful and trustworthy . Need I say more? Well it's not often you can find this in an auto shop.
Helpful 0Thanks 0Love this 0Oh no 0 - Carolyn E.Hampstead, MD08Feb 3, 2015First to Review
Absolutely the best. Family owned for 40 years. Personal service far surpasses others. When my daughters car broke down they came and got her promptly. They are very trustworthy. This is a small shop that is high tech. Much much cheaper then going to a dealer. A number one.
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