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- Murphy E.Norman, OK0246Sep 18, 2020
Showed up to get something notarized was informed that they were unable to assist me. They instructed me to go elsewhere where I have to pay to get something notarized. I came to my own bank where I hold all my accounts for now to get it done. Highly disappointed in this branch
Helpful 0Thanks 0Love this 0Oh no 0 - Genevieve F.Raceland, LA284025078613May 22, 2019
The people that work at this Bank of America are so nice. They were friendly and helpful. The location is good too, on Main Street, not too far from the courthouse or from the highway. I went through the drive thru a week or so ago and it turns out that another Bank of America drive thru is shutting down and the customers will have to come inside or use the ATM.
Helpful 6Thanks 0Love this 6Oh no 0 - Daniel H.Norman, OK1416941Oct 1, 2019
They just closed their drive-thru and replaced it with "24 hour ATM" service. Lines inside the bank are now absolutely ridiculous. Do. Not. Bank. Here.
Helpful 0Thanks 0Love this 0Oh no 0 - Ron T.Pottsboro, TX3432Oct 24, 2019
No Customer Service. Don't put $$$ here. I removed my $$$$$$. They didn't care one bit that I removed a big amount. Again DON'T put any money at any BOA.
Helpful 0Thanks 0Love this 0Oh no 0 - Kayla R.Norman, OK25414830Nov 6, 2018First to Review
I will never understand how this bank has customers. They are open 9am-4pm. What working adult doesn't work during this time frame? Even high schoolers are in class at this time. I opened an account over 6 months ago, had direct deposit until my employer took it away. Every two weeks I would attempt to cash my payroll check, and I was provided a different excuse each time. Either I wasn't a customer long enough, they could only cash a few hundred of it, or couldn't cash it at all and could deposit it. On top of that, every time I call no one answers the phone, but when I go in it's dead. I came in to speak with a banker about my account and was told I needed an appointment, yet half the staff was standing around, and offices were empty. I would never recommend this "bank" to anyone.
Helpful 0Thanks 0Love this 0Oh no 0 - Emma B.Manhattan, New York, NY401Aug 19, 2019
There are a dozen or so people in line and nobody is working the desk. There was one person working the desk when I got here, but she has been in the back for about 5 minutes now.
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