American Honda Finance Corporation

They financed our 17' Civic when we bought it new, we were thankfully able to negotiate with our the salesman at the car lot to give us a fair rate. We've not been disappointed by our deal because we went in to it prepared, realistic and reasonable. Business isn't hard, you just make it that way when you don't know what you're doing ;) Thanks American Honda Finance, I'd do business with you again. POSSIBLY ;)

Honda Burleson ... don't go here! They processed my loan check, took my cash, sold me a car I never took possession of. Three weeks later (while its under going the 181 point inspection) they then tell me they can't sell me the car, its been deemed too unsafe to drive even after repairs. Now, almost four weeks later I'm still waiting for them to pay off my loan, even after that is processed it'll still take 7-10 business days for it to fall off on my end. The cash I paid is still tied up as well at this time. Not including the insurance money I've paid out, that they haven't offered to reimburse, their suggestion is for me to ask the insurance company to do that.. haha! So basically they screwed me, pardon my language... but that's exactly what they've done. Also, they have a Subaru, a red one with a spoiler listed on their site that my salesman tells me has a blown motor so he doesn't understand why they have it listed at all and at $15,900...beware!!! I'm still a Honda fan, have and always will be, but the Honda I buy won't be from burleson!

Worst customer service ever. If you want to speak with a supervisor, they will call you back within 48 hours. Maybe they will, maybe they won't. Who can wait by their phone 2 days waiting for someone to call?
I've never heard of such a thing but it's their standard procedure. Finance with someone else. You'll be much happier.