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Auto detailing work
Auto paint restoration
Scratch removal
Engine cleaning
Paint and exterior protection
Auto bug and sap removal
Car wash
Interior detailing
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About the Business
We are locally owned and operated in Albuquerque nm since 2010
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- Karla S.Albuquerque, NM5467Jul 14, 2023
Maybe he is better without Groupon, I found business practices strange I cancelled right after a contract was sent!
What a bowl of lies, I have sent his "contract to Groupon corporate office" when I told him he threatened me.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Karla S.
Jul 14, 2023
We charge NM SALES TAX WHICH REQUIRED BY LAW ITS CALLED GROSS RECEIT TAX AND WE HAVE A SHOP FEE WHICH MOST BUSINESS IF NOT ALL HAVE IN OUR LINE OF WORK . THIS CUSTOMER BECAME ANGRY WHEN WE SENT OVER A “ AGREEMENT “ not CONTRACT AND THIS WHY WE HAVE SO YOU CAN CANCEL IF YOUR NOT HAPPY WITH OUR POLICY WHICH SHE WAS NOT BUT SHE THEN BECAME CRAZY AND BROUGHT HER DOG TO OUR SHOP TO DO DAMAGE WE NOW HAVE TO GET LAWYERS INVOLVED FOR NO REASON OTHER THAN THIS CUSTOMER NOT LIKING THE AGREEMENT. We had already agreed yesterday to cancel and have it refunded but she wanted to go further crazy so we will let the court system deal with it .
- Jmriveranm ..San Francisco, CA1110Mar 16, 2023First to Review
STAY AWAY!!! Their prices are not greater that 10% cheaper than Tint & Trim Factory so go there instead and get great goods and services.
My favorite part has to be where is states " APPOINTMENTS REQUIRE 72 HR CANCELLATION OR RESCHEDULE OR FEES WILL APPLY IF YOU ARE A NO CALL NO SHOW .", but perfectly acceptable for them to cancel and reschedule 7 minutes before the 10:00am appointment time....
This is a shady business using Groupon as a cover to get people into the door and then commit tax fraud by offering goods and services and fees be paid by cash to avoid taxes. First it took 6 phone calls and me pestering to get the appointment scheduled. When I did get the appointment scheduled, I was required to sign a second agreement that detailed all the additional fees that would have to be paid. When I asked the owner about the fees, he said I could pay them in cash and he wouldn't charge me tax. Since my vehicle was brand new and didn't have any personal items or door panels that needed removing, I wasn't worried. When it was the agreed upon time and date to take my vehicle, I received a email and text message 7 MINUTES before the agreed upon time that I was moved back 1 hour. I saw this when I arrived to the shop and the door was locked but the OPEN sing on. I called the number on the door and no one answered so I called the owner and he stated he had sent the rescheduling the day before - which is a lie. He then stated his previous job that he was currently at was taking longer than expected... But I heard children in the background so who know where he was. He then tried to apologize via text and when I told him I was contacting Groupon for a refund his tone changed - see the attached screenshots. I have gone ahead and reported this business to the NM Tax Fraud Department.Helpful 2Thanks 1Love this 0Oh no 0Business owner information
Karla S.
Mar 22, 2023
I find this review rather funny its like a child crying in the 1st grade because some one stole his crayons . First off SMART GUY ! GROUPON DOES NOT CHARGE SALES TAX GENIUS SO YOU ARE REQUIRED TO PAY SALES TAX REGARDLESS MISTER FRAUD UNFORTUNATLEY THERES BEEN INFLATION SO COSTS HAVE GONE UP SO WE HAVE SHOP FEE IN PLACE NOTHING ABOUT THAT IS ILLEGAL SO LIKE I TOLD YOU BEFORE GOOD LUCK !!!! ITS UNFORTUANTE THINGS DIDNT WORK OUT BUT PATIENCE IS A VIRTUE AND SOME TIMES THINGS COME UP UNFORTUNATELY FOR YOU ANOTHER CUSTOMERS APPOINTMENT RAN LONGER THAN EXPECTED AND INSTEAD OF BEING A GENTLEMAN ABOUT IT YOU GOT UPSET LIKE A LITTLE GIRL AND DECIDED THIS WAS THE BEST COURSE OF ACTION TO MAKE YOURSELF FEEL BETTER WHEN WE OFFERED TO RFESCHUDLE OR DO THE JOB LATER AND NOTHING YOU SAID ABOUT CALLING OR TEXTING ANYONE CHANGED ANY TONE WE JUST TRIED TO CALM THE SITUATION DOWN AND SAVE THE APPOINEMNT BUT YOU WERE TO FAR GONE BY THAT POINT AND THERE WAS NO GOING BACK . YOU STARTED TALKING ABOUT FRAUD AND LAWYERS AND TAX AVASION CALLING JUDGES AND FBI ETC ALL FOR 2 WINDOWS THATS DIDNT GET TINTED ON TIME . SOOOOOOOO YEAH HAVE A GOOD ONE LET ME KNOW WHAT THE PRESIDENT HAS TO SAY ABOUT THE FRAUD TAX WHATEVER ELSE YOU BROUGHT UP THING . CHEERS !!!!!!
- D T.Albuquerque, NM05Aug 10, 2023
If I could give this business negative stars, I would. First my daughter had a Groupon and he would not respond to her. My husband reached out to him. He didn't respond to him. I finally called and let him know that three of us had been attempting to reach him and he was very defensive and accusatory like I was lying asking what numbers they were calling from saying he had no missed calls, texts or messages. Against my better judgment, we made an appointment with him and he canceled right when we got there saying that he had a personal issue and instead of offering any sort of discount he ended up charging us more than the $75 he quoted by adding on a bunch of extra fees. Long story short I ended up paying about $250 for four windows to be tinted with a Groupon. Terrible business, terrible management, and terrible customer service.
Helpful 0Thanks 0Love this 0Oh no 0 - Stephanie T.Loma Colorado, Rio Rancho, NM02Jul 31, 2023
Go elsewhere. Ordered a Groupon, called to schedule and they are "booked out till September for Groupons". This should be added to the details of the purchase. The guy was incredibly rude and unprofessional. Super disappointed. Got a refund from Groupon luckily.
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