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Come in dirty, come out clean. We clean, so that you don’t have to.
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- David R.Farmington, CT77148Jun 22, 2023
When Andres asked me to give him a review, he was unaware that reviewing is my thing.
I pulled into this car wash because some angry birds pooped on the hood of my car and left several nasty droppings. For several years I had contracted with a machine wash business which afforded me unlimited washes an I took advantage of those washes weekly. This was a hand washing business located within minutes of my home and very convenient. I paid more for the one wash than for the month of the unlimited washes.
The proprietor, a young man named Andres, was a real entrepreneur and tried to sell me on the many services that were available. He is really quite charming, relatable, personable and interactive young man. He introduced me to the several products designed to meet every possible need in detailing an automobile. Andres is quite a salesman and continually pitching his products.
Since my vehicle is garaged 24/7 I had not taken it for a wash for several months but with that bird poop, it was now necessary. Before washing Andres carefully inspected my SUV, and when I requested lowest cost external wash, he slightly moved up the cost of the package and later included the tire shine as a bonus.
When he mentioned the cost of the various materials he used, it reminded me of the bartender who charges as much for an ounce of liquor equivalent to 1/8 of the cost of the whole bottle. Since only a few squirts of his magical expensive liquid is actually used. But he is in business and that is capitalism, God bless America.
Unfortunately, none of Andres expensive and magical liquids were able to remove the stains from the bird poop. He then advised me that a buffing job was needed and took photos and told that he would contact me for an estimate sometime in the future. He blamed the problem on leaving the poop too long, but it was only noticed a few days ago and this car is housed in the garage and only out a few times a week.
In any case they did a fine job at washing the car and I am only disappointed that the stain could not be removed. I plan to return in the future for my car washes.Helpful 1Thanks 0Love this 1Oh no 0 - Peg C.Denver, CO012Jan 12, 2024
Just discovered this car wash and what a find it is! I have a Tesla so am always looking for hand car washes and have driven pass this car wash multiple times thinking it was a regular drive thru car wash but instead they have converted what was once the gas station next to it's car wash to a hand car wash with prices starting at $20 for exterior only which is the most reasonable price I have found. For that price they did a much better job than the $35 and $50 washes I've had done previously. To top it off, the person I dealt with at the wash, whom I'm assuming was the owner, was so helpful and friendly. By all means, give this car wash a try, you won't be disappointed!
Helpful 0Thanks 0Love this 0Oh no 0 - Robert M.Bantam, CT032Jun 14, 2023
Spent a small fortune to have a complete ceramic exterior detail and interior detail. Car is a 2021 and was in decent shape but due for a detail. I walked the vehicle when I dropped it off and was assured the few items I pointed out would be addressed. It was cloudy when I picked it up but I pointed out some blemishes I saw while there which were addressed. The interior is mint hence the second star. That night it rained and the next day the finish was trash, water marks and what I can only describe as a faded look, especially around mirrors and door handles ECT. I reached out to Andrew and expressed my concern, it was at this point he explained they washed the car and let it dry and sprayed a ceramic coating and hand buffed. I used to detail cars a while back and for the amount I paid the car should have been buffed out prior to application of the ceramic coating, he claimed they clayed the car but that doesn't seem to be the case. Instead of trying to make things right he became unresponsive for a few days. He tried to reach out yesterday but I don't appreciate the way it was handled and don't want a repeat experience so I just let it go and figured I would let others know to beware. I see 2 positive reviews here and assume it's most likely friends or something because I feel I was slighted by AJ's so buyer beware.
Helpful 1Thanks 0Love this 0Oh no 0 - Emery M.San Francisco, CA01Apr 17, 2023
I drop my Grandson off atUconn I came to this car wash with my New Mercedes Benz EXCELLENCE REASONABLE SERVICE AWESOME STAFF My dog in car step on something & went nuts to the point he BUT me under stress they gave me medical Service! AGAIN AWESOME!!
Helpful 0Thanks 0Love this 0Oh no 0 - Lorraine L.Farmington, CT02Aug 26, 2022First to Review
A&J Hand Car Wash & Detailing is the best! They did a great job cleaning and detailing my car inside and out while I waited. I don't get to cleaning my car often, and it showed! Between the dog hair and the grand kids, the sand from the winter roads, and dust everywhere, it needed a thorough going over. And A&J did exactly that. Andres even put on music for me (he was correct in assuming I love jazz). I highly recommend them and will definitely go back again (sooner :).
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