Whole Foods Market

    $$$ Grocery, Health Markets, Organic Stores
    Open8:00 AM - 9:00 PM

    Review Highlights

    Location & Hours

    Map

    911 Soquel Ave

    Santa Cruz, CA 95062

    Mon

    • 8:00 AM - 9:00 PM

    Tue

    • 8:00 AM - 9:00 PM

    Wed

    • 8:00 AM - 9:00 PM

    Thu

    • 8:00 AM - 9:00 PM

    Fri

    • 8:00 AM - 9:00 PM

    Open now

    Sat

    • 8:00 AM - 9:00 PM

    Sun

    • 8:00 AM - 9:00 PM

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    Amenities and More

    About the Business

    Welcome to your Santa Cruz, CA Whole Foods Market! Founded in 1978 in Austin, Texas, Whole Foods Market is the leading retailer of natural and organic foods, the first national "Certified Organic" grocer, and uniquely positioned as America's Healthiest Grocery Store™.

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    Start your review of Whole Foods Market

    Overall rating

    217 reviews

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    • Photo of Charles H.
      Charles H.
      Capitola, CA
      0
      5
      Nov 8, 2023

      Whole Foods is a spectacular grocery establishment. These absolute losers who leave a one star review because their feeling got hurt because the sushi didn't taste as good as they wanted are so soft and pathetic, it's sad. Everyone who works at this fine place does a great job, day in and day out, and deserve to be recognized. ‍

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      Business owner information

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      Customer Care

      Nov 9, 2023

      Thank you for taking the time to leave this review, Charles! We appreciate the great feedback and hope to see you again soon. Feel free to visit us anytime, we hope to continue to provide excellent customer service!

    • Photo of Sunil R.
      1056
      8103
      21569
      Apr 9, 2023

      Got some grocery shopping done while I was waiting for the car to charge at the EV charger outside. I am a huge fan of Whole Foods, great products, and I especially like their ready-made food section.

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      Business owner information

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      Customer Care

      Apr 10, 2023

      Thank you for the awesome feedback and 5-star review, Sunil! We appreciate you stopping by and hope to see you again soon!

    • Photo of James W.
      James W.
      CA, CA
      0
      3
      3
      Feb 22, 2024

      Don't waste your time, energy, effort or money for this hot food bar- the worst of any WF I have experienc

      Helpful 1
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      Business owner information

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      Customer Care

      Feb 23, 2024

      James, thanks for bringing this to our attention. We're sorry to hear about this and would like to look into it. We hope you'll contact us directly at wfm.com/help with any additional details. Wishing you a great day!

    • Photo of No N.
      No N.
      Santa Cruz, CA
      1
      194
      Mar 20, 2024
      Updated review

      As predicted, the promised follow-up by the store manager never happened. I received no phone call. No refund. WF customer service simply placated me. Lied to me, really. I won't be shopping at WF again.

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      Mar 6, 2024Previous review
    • Photo of Teri R.
      Teri R.
      San Jose, CA
      97
      7
      10
      Dec 12, 2023

      When I'm out running around I like to get a healthy salad. I have to say the deli absolutely sucks! Salad bar was half there, soup was barely there and old, deli counter lacking and when I got the broccoli salad out of the fridge I found the broccoli huge, barely any sauce and dry! Since Amazon bought Whole Foods the quality went way down, but this is inexcusable!

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      Business owner information

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      Customer Care

      Dec 13, 2023

      Thanks for bringing this to our attention, Teri. We'd like to look into this further, and hope you'll contact us directly at wfm.com/help with any additional details. Wishing you a great day.

    • Photo of Christopher S.
      21
      252
      642
      Sep 26, 2022

      Really enjoy this Whole Foods. Always stocked well and feels clean. Parking lot is a little sketchier than Capitola, but inside feels better to me. Excellent meat counter. Nice produce. A little less expensive for the same quality as the local upscale places. I tend to vary between stores but this Whole Foods is nice.

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      Customer Care

      Sep 27, 2022

      We appreciate the great feedback, Christopher! Thanks for shopping with us.

    • Photo of Tom B.
      Tom B.
      Capitola, CA
      159
      39
      1
      Jun 6, 2023

      this store itself is fine but Olivia is awesome, she helped us at the self checkout this afternoon and was so helpful, funny, and nice. She is probably my new favorite person and I hope she sees this so she knows it too! She deserves two promotions at least. Maybe three, possibly more. Out of everyone involved in Whole Foods, she deserves the superyacht more than Jeff. For sure.

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    • Photo of Julie M.
      Julie M.
      Santa Cruz, CA
      0
      48
      7
      Oct 17, 2023

      I ordered a sandwich at the deli counter. The older gentleman with the gray hair and beard behind the counter wandered around doing nothing. After waiting for about 20 minutes I had to leave since I had to go back to work. I did cancel the order, which still had not been started, before leaving. Not sure what the issue was. Maybe I will head to Zoccoli's and grab a salad.

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    • Photo of Val D.
      Val D.
      Santa Cruz, CA
      4
      40
      77
      Jun 23, 2022

      Love this store but SUPER disappointed in their fresh sushi section. I saw a post on Instagram about how great and fresh their sushi was so I stopped by just to try it out. I got the exact same roll which they had advertised and it was nothing like what they had presented. The roll on Instagram had a good fish ratio and looked super good. What I actually got had hardly any fish at all and looked really sad. And for paying $15 after tax I felt really deceived and taken advantage of. For just a couple dollars more I could have gone to Akira or ANY sushi place and get something much better.

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    • Photo of Vanessa A.
      2
      57
      80
      Nov 9, 2020

      Ordered a custom cake with baker Nate. He was super easy to work with and heard out my requests and made sure to make my cake just as requested. Not only was my cake delicious but I have family members now wanting to order cakes just like it. Thank you Nate for the awesome customer service and care in your creations!

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    26 other reviews that are not currently recommended

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