Review Highlights
“I love having all of the great selections available here instead of driving all the way to Turlock or Modesto.” in 2 reviews
“Clean, stocked shelves, good produce, good customer support, easy price matching, very few coupon nazi's.” in 3 reviews
“If that employee can't understand what you are saying to them, then kindly walk away & find somebody else who can help you !!!” in 2 reviews
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Overall rating
87 reviews
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- Colten G.Tracy, CA02417Mar 31, 2024
I politely asked the long haired gentleman working the door if he could let the employees who handle the carts, know that the carts in the big area right when you walk in were full of garbage and old clothing . One shopping cart even had a dirty diaper in it ! On my way out of the store nothing had changed. So I poked my head back in the door and said hey the carts still have all that garbage in them . He looked at it and turned around back to his chair playing a game on his cell phone .
This is disgusting I shop here with my family . Obviously it's not the Walmarts fault that the public is doing this, but still they shouldn't be putting the carts away in that condition . It wasn't only one cart it was probably 6 that were full of garbage . The diaper was practically smelling up the whole entry hall . !
Customer service really needs to step up and that employee that I notified twice should get a talking to .Helpful 0Thanks 0Love this 0Oh no 0 - May 25, 2022Updated review
My husband's family lives out here so whenever we need something last-minute grocery wise or outdoor stuff we usually come here. I'm really not used to coming to Walmart, I won't lie- my usual spot is target, But surprisingly I do like this location. The Walmart near where I live just feels kind of Cramped in comparison. I've done grocery shopping here, holiday shopping here (flowers), clothing shopping here, pretty much anything you name I've been able to find and purchase here.
Anytime I need help and have asked an employee they've been very helpful and friendly. It seems like they're always busy doing something like putting items away or helping customers.
The only reason for four stars instead of a full five stars is just because there have been a couple occasions where I've gone here where there has been clothing strewn about and quite a bit of items out of place.Helpful 0Thanks 0Love this 1Oh no 0Feb 14, 2022Previous reviewI have not been inside of Walmart in years! And the last time I went in one it was unclean, unkept and just overall not a pleasant experience. Walking into this one was a completely different experience than before. First off this location is huge. Once you walk in through the home and pharmacy section, they have some plants and they had a table of tulips which were gorgeous, they have even more roses once you walk into the actual store and they had a pretty large Valentine's Day display with cookies and other assorted goodies. They have the grocery section to the right and it had plenty of fresh fruits and lots of snacks. We came here looking for some smoke alarms, and we were able to find a good brand that we liked. From there we just started exploring because the prices here were really affordable. We started looking at the toy section for our kids, we went to the gardening section and we got some beautiful white flowers. We were looking through the Valentine's Day section because I knew once we got home to San Jose they wouldn't have many Valentine's Day items for us to choose from as it was the day before. We didn't really need any help so we didn't have much of an opportunity to ask an associate for assistance, but they all seem to be really busy putting stuff on shelves and moving pallets and stuff like that.
Our overall experience here was really pleasant, I personally I just love the prices here, and leaving with way more stuff then I came in wanting and needing. Check out was a breeze, we did the self check out. I think the only thing that took a while was waiting for our card payment process and for some reason after it finally finished processing it said transaction canceled but our receipt showed that we did pay for everything. Not sure if that was just a glitch or what that was about but It didn't alter our experience here. Overall I would absolutely recommend coming here for any and all needs whether it's home, garden, grocery shopping, clothing they really have it all here! - Lynn V.Patterson, CA01Feb 9, 2024
Everytime I put in delivery order. One item always missing. I'm not talking about unavailability or substitutions. Those I'm notified about. Either not pulling the order correctly or driver keeping something.
Helpful 0Thanks 0Love this 0Oh no 0 - Danny O.CA, CA010Jan 5, 2024
I shop here everyday and sometimes I even come here to do my daily walks. They got new lost prevention workers, they constantly follow me and give me dirty looks but it's fine I'll shop , and browse at my own pace like I do always do.
Helpful 0Thanks 0Love this 0Oh no 0 - Kate Z.CA, CA21116Feb 8, 2023
When Walmart 1st opened it was organized, clean, helpful employees and so forth, well, that ship sailed a long a×× time ago. As time passed, slowly and surely the cracks began to show, smiles turned to frowns and the whole atmosphere seemed, depressing as heck.
Take today for example, went in to grab a few items around 10am. Employees were stocking items, isles were blocked off by carts, couldn't they re-stock earlier? As I tried to reach for an item above a worker since they were stocking, I said," excuse my reach, she replied, " Just don't drop things on my head." :/
Yeah, I just went pfffhhhht and walked away.
It's also a pain how they never have enough registers open, only 2 lanes in the morning and self checkouts.
Customers were forming long lines and I see employees walking by without bothering to open more check-out lines.
Shopping is limited in Patterson unless you have time to spare I guess.
Items grabbed: 3mins max
Waiting in line to pay: Eternity
I'll stock up at Turlock or wait till Grocery Outlet is open, until then Walmart, do better, no wait, faster.Helpful 1Thanks 0Love this 1Oh no 0 - Sara B.Orinda, CA941812May 17, 2023Updated review
The customer service here has gone way downhill. I have had to call the store from my personal phone just to get an employee to come to any aisle that is locked up. If you're going to lock up items at least schedule employees to cover those areas. Waiting over 10 mins just for them to hand me face wash is not good customer service. Sometimes it's not even worth the hassle.
Helpful 0Thanks 0Love this 0Oh no 0Jan 18, 2020Previous reviewThis place has gone way downhill. Long lines because they don't have anymore employees working. Can never find anyone to help you. Waited 20 before I could even locate an employee and this was after I made a call from inside of the store. Awful service!
- Georgann H.Patterson, CA05Jul 18, 2023
They don't even deserve one star. I shop at 6am to beat the crowds and buy a full cart of groceries and they only have the self check open. There's not enough room to put the groceries you've scanned so they have to go on the floor until there's room in your cart. The touchscreens are barely responsive when you have to look something up or weigh fruits and veggies. I've complained to the store manager and corporate with no results. Their customer service is terrible.
Helpful 1Thanks 0Love this 0Oh no 0 - Juan R.CA, CA011May 31, 2022
I ordered a treadmill from Walmart.com it was delivered 150 miles from where I live. I called customer service they said they would reschedule delivery, I never received my item. I called about three times before I could get a refund. I finally got a refund for the cost of the unit wish was 299.00 but they kept $24.00 in taxes.I made about 7 or 8 calls to get my money back. Every person I've talked to says they will take care of it and still I haven't received all my money. It's not a lot of money but it's mine. I hope this is not common practice for them. I think I'll stick to Amazon from now on for my on line orders
Helpful 1Thanks 0Love this 1Oh no 0 - Jovani C.Union City, CA03Nov 27, 2022
I was shopping and paying for my merchandise when I noticed a older gentleman in front of me that was short $5.00 before I could reach for my wallet the young man Landed m. Pulled $5.00 out and helped the older gentleman. Shows that in are small towns we care for the older residents. Much respect.
Helpful 1Thanks 0Love this 2Oh no 0 - France H.Southwest Portland, OR, OR041Feb 24, 2023
Absolutely the dirtiest Walmart I have ever been in. Store shelves are not stocked, employees are extremely rude.
Helpful 1Thanks 0Love this 0Oh no 0
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