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About the Business
Business owner information
Eric S.
Welcome to Test Rite Opticians! We are NJ Opticians and your premier destination for the latest looks in frames and excellent care. We are proud to offer two convenient locations in Livingston, NJ and Morristown, NJ. At Test Rite, you will always enjoy personalized care from experienced professionals. Our full-service approach allows you to address all of your needs, from quality ophthalmic care to discovering the eye-wear styles that best suit your personality. Independently owned, our optical storefront serves a diverse range of patients. We have one of the largest selections of children and young adult frames.You know, as a patient, you're getting impeccable care and spot-on prescriptions as well as the highest quality lenses and frames available! Additionally, we carry many of the most sought after adult designer frames requested by many of our customers. If you want to learn what really sets us apart from the competition, come into our boutique and check out our large selection of fashionable eye wear. We continually add new collections to our inventory, keeping our boutique up-to-date with the latest fashion trends. Our personalized and expert customer care from our team of long established opticians is what keeps our customers coming back and referring their friends and family to Test Rite Opticians. Let us help you see clearly!
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- 2254321787Aug 24, 2019
AMAZING office with AMAZING People! You can get your eye exam, your contact lenses exam and even buy your glasses and prescription shades all in the same location
Helpful 2Thanks 0Love this 4Oh no 0 - J S.Livingston, NJ123125215Nov 26, 2018
I have been very satisfied with a pair of glasses I got rat Test Rite, and with the service I received when I first had my eye exam and fitting.
But they really made their mark on my loyalty today.
I'm about to leave for a business trip and realized I must have left my glasses at a place I was visiting this weekend.
I called Test Rite to ask if they could make another pair quickly from my Rx. They checked their stock and confirmed that if I was able to stop in, they might be able to help. They made a new pair in less than 30 mins, to keep me on my schedule.
They even applied the coupon discount
I could not be more thankful. Even added a useful backup pair and frame color in the process.Helpful 0Thanks 0Love this 0Oh no 0 - 250623367Mar 24, 2019
No one in our family wears glasses, until recently, when my school-aged daughter was diagnosed with farsightedness. On a whim, we walked into Test-Rite on our way to get ice cream and walked out with an order for a brand new pair of glasses. My daughter was apprehensive about wearing glasses and the team here made it so easy. They were extremely friendly and walked us through the prescription and procedure of ordering glasses in terms we all understood. I was mistaken by the my eye insurance carrier when I ordered the glasses so when I found out that my insurance covered the entire purchase (which I had already paid over $200 for), Diana and Jen were so lovely and helpful, reprocessing my daughter's prescription and reordering her a new set of glasses. And Tony and Steve were incredible, helping my daughter choose the right pair of glasses, as well as learning how to clean and care for her glasses and get adjusted to wearing them. I'm in town center a lot and have never had the need for an optician but I am so happy that there is one like Test-Rite close by with kind, caring employees to walk newbies like us through the process of purchasing eyeglasses. Some quick notes: they take some insurance plans and if they don't accept your insurance, they'll offer you a discount on your purchase. They also take credit cards and will adjust your glasses at no cost anytime.
Helpful 1Thanks 0Love this 3Oh no 0 - Savannah S.Englewood, NJ2486Feb 26, 2019
I had an excellent experience today at Test Rite, they were very accommodating and professional. Tony, Diana and specifically Jen, were awesome! They all helped me pick out the best frames for my new glasses! They had so many options so I needed all the help I could get!! We had a few laughs and I felt very comfortable. The Dr who gave me my exam was also very sweet and definitely knew what she was talking about! I would recommend this place for sure! I know I'll be back!!
Helpful 0Thanks 0Love this 0Oh no 0 - Blossom V.Montclair, NJ524842May 11, 2017
Warm and friendly Test Rite is a very cozy trendy but comforting eye care center. The staff and Optician are all so friendly and knowledgeable i felt well cared for and no pressure Thank you Test Rite
Helpful 1Thanks 0Love this 1Oh no 0 - Boris Y.South Hill, Bellingham, WA21May 3, 2018
Not a good store to make glasses. They went from a first class optics to a really mediocre place that produces bad quality glasses
Boris Yudanin.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Eric S.
May 4, 2018
First and foremost we are extremely sorry for you unfortunate displeasure throughout this entire experience. Here at Test Rite we strive to make all our experiences pleasurable and easy for all our clients. In this particular case it seems that much of the problems that have arisen, unfortunately have been out of our control and reside in the programs and policies put forth by your Insurance provider.
As the owner of the business, I did state, "We would call on your behalf to your insurance company to remake your glasses". The glasses would be re made for the third time after 5 months after the purchase date. As their policy is one time remake within 60 days of purchase. Since insurance is involved, their policies need to be followed as we have signed a contract with your insurance provider. We can not change their policies or absorb the cost through the insurance.
Boris, we have been in business in the area for 30 years. We still at this point would like to rectify the situation. Please feel free to contact me directly through the store. - Alison D.Byward Market - Parliament Hill, Canada1811Jul 21, 2016
Excellent service since they opened several years ago. Great selection of frames. Kind staff who work well with kids. Perfect customer service. Pricier than a corporate chain but so worth it. Expert work from exams to helping pick great frames. Thanks for a great addition to the town center.
Helpful 0Thanks 0Love this 0Oh no 0 - Allison C.North Kingstown, RI23561Sep 3, 2015First to Review
Was nervous to go at first because in the past I've had some bad experiences in going to the eye doctor. I had Lasic eye surgery twice and I still feel like my vision could be a little sharper. Dr. Pollack was awesome. She answered any questions that I had an educated me on certain things I did not know about my eyes. In the past I have not felt confident when I have got a new prescription but this time I felt really confident that as I get my new glasses I'm going to see really well. I would recommend her to anyone and I can't wait to get my glasses!
Helpful 0Thanks 0Love this 0Oh no 0 - Dan G.Livingston, NJ8022Nov 22, 2016
Absolutely outstanding customer service by Eric and his team. I've been using Test Rite for all my optical needs since I moved to town 20+ years ago. If I ever move out of town I'll continue to come back for my optical needs they're that good. They make the whole experience easy and seamless, from setting up an appointment with the optician to helping you select frames and lenses, to communicating with you on when you can expect to receive your end product. For me one of the best parts of Test Rite is their support for those times when you need adjustments, cleaning, repairing missing screws, etc, they never charge for any of these types of adjustments and always are happy to help and with a smile on their face. Thanks to Eric and team, true customer service focused business people!!!
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