Quality Floor Covering
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Review Highlights
“Had to replace the carpet for one of my listings and Saul was able to get me same day installation.” in 15 reviews
“By the time I got there, the new carpet was already nicely done, and all the workers have been gone.” in 6 reviews
“They're very helpful, prompt with their response time and more importantly they performed pristine work but better yet the price was right.” in 2 reviews
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About the Business
we specialize in carpet selling, instalation/repairs, and customer satisfaction
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Overall rating
45 reviews
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1 star
- Tre L.Hayward, CA0313Feb 19, 2024
Was a prospective customer, got a wonderful quote over the phone. Then I went in person. The carpet samples were difficult to access, and seemed chintzy. The salesman kept trying to upsell me in a condescending tone even when I asked him to please just let me see their inventory. He wouldn't leave me be, very controlling. After a few minutes I simply thanked him and left.
Helpful 0Thanks 0Love this 0Oh no 0 - Swafford Z.Hayward, CA23Feb 10, 2024
I went in to check for linoleum samples, and they helped me. They gave large samples to take back to the owner at no charge.
Helpful 0Thanks 0Love this 0Oh no 0 - Tiffany W.East Bay, CA11614Oct 15, 2023
We had carpet placed in two bedrooms by Quality Floor Covering and they did a great job with the install. We are really happy with the results! Highly recommend for great communication, service, and professionalism.
Helpful 0Thanks 0Love this 0Oh no 0 - Sep 12, 2021
So I didn't even order from this store but I did shop online and in person. Their website is amazing there is a fraught allows you to virtually stage floors
Take a picture of the room you want floors in and you can virtually add the perspective flooring you're considering
I store there is a variety of carpet and laments floors there are also more options that be special order. Im giving 5 starts for the honesty!! The staff member was direct and didn't try to get over he let me know that yes I could special order but the delivery time could not be guaranteed do to recent trade changes with china.. he also provided insight into the different flooring brands. He also let me know the pros and cons of each flooring option . I appreciate the excellent customer services
He even looked at my paint options and provided insight into which floors would go with my paintHelpful 0Thanks 0Love this 0Oh no 0 - Gina T.Hayward, CA9342Aug 25, 2023
We use them for all of our vacant units when we need new carpet. They do really good work
Helpful 0Thanks 0Love this 1Oh no 0 - Vince N.San Mateo, CA22225Mar 8, 2022
Shoutout to Diego - who helped me find the right material for my needs - was in the market for Luxury Vinyl and found the exact flooring I wanted.
Super consultative and honest in the entire transaction. Because of Diego the entire experience couldn't be any better. Their pricing is very competitive too!
Highly recommend them to anyone has demanding flooring needs!Helpful 0Thanks 0Love this 0Oh no 0 - Simon R.Brisbane, CA23244Jul 1, 2021
Diego and his crews delivered great service. We didn't plan ahead and they are the only shop that could squeeze us in with a short notice and he gave us a good price. Our contractor was late on his project and Diego accommodated his schedule, even send his crew out 3 times to finish the installation. The quality of the installation is top notch and he gave us a one year warranty. Couldn't have asked more.
We checked Floor4Less next door, the guy didn't have much carpet selection and late to appointments. Big difference from Diego's team. Arrived right on the dot. Highly recommend.Helpful 1Thanks 0Love this 1Oh no 0 - S K.Chico, CA01Oct 12, 2022
These guys helped me fit over 250 sq feet of brand new carpet (from large new scraps) into my tiny Prius and only charged me $40 total! They exceeded all expectations and were also very friendly. I will recommend to anyone with floor covering needs.
Helpful 0Thanks 0Love this 0Oh no 0 - Kristen G.San Jose, CA3372Dec 27, 2021
I just had an amazing experience at Quality Flooring. I went in needing a small 10x8 remnant for our RV. Maricio went above and beyond I was treated as if I was carpeting my whole house, not just in need of a $20 remnant.
I highly recommend them and will definitely keep them in mind for all my flooring needs!Helpful 0Thanks 0Love this 0Oh no 0
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