Review Highlights
“Al recently spent a lot of time adjusting my rear derailleur, only to find that the cable was kinked.” in 40 reviews
“I was helped right away by Joe, he showed me what bikes I might like and lead me to this gorgeous purple bike.” in 40 reviews
“My e-bike tire went flat a few minutes before they closed and when I took it in Juan was able to fix the tire in under 10 minutes.” in 12 reviews
Location & Hours
Orange, CA 92866
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About the Business
Family owned since 1969, we specialize in Bike Sales, Bike Parts and accessories. We can also handle all Service and Repairs on just about every kind of bike...
Ask the Community
Q:
Does this shop convert beach cruisers to ebike?
A:
I don't think that they do that kind of conversion, as it will be time consuming, but it's possible they do have e-bikes being a beach cruiser it depends if they have it in stock.
Daniel V.3 years agoQ:
Does Orange Cycle sell used bikes?
A:
Recommended Reviews
Overall rating
451 reviews
5 stars
4 stars
3 stars
2 stars
1 star
Seema S.Berkeley, CA21891Dec 26, 20235 stars for Adrian. He was very helpful and very thorough.
John- it is not a good idea to impose your unsolicited political beliefs on strangers and customers who are there to buy a bike. Contrary to your accusation, I am not scared to have a discussion with you. Instead, I stepped outside during your rant because I was there to buy a bike. I did not and do not need any information from you outside of that related to bikes. Stay in your lane.
Helpful 1
Thanks 1
Love this 1
Oh no 0Business owner information
Kelly J.
Jan 9, 2024
Dear Seema,
Thank you for sharing your experience with us. We sincerely apologize for any discomfort caused during your visit to our store. Our aim is always to provide a welcoming environment focused solely on assisting with bike-related queries and purchases.
We deeply value feedback as it helps us improve. Your concerns regarding unsolicited discussions outside the realm of bikes are duly noted, and we'll ensure our team remains focused on delivering exceptional service tailored to your needs.
We appreciate your understanding and hope for the opportunity to assist you with any future bike-related inquiries.
Best regards,
Orange Cycle
Llb L.Placentia, CA06Apr 1, 2024Thank you Juan! We appreciate your hospitality and the time you took with our family. You provided the best advice and fit for our son. We love the bike you sold us!
We appreciate your kindness!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kelly J.
Apr 5, 2024
Thank You for the Wonderful Review!
Thank you so much, We really appreciate you taking the time to leave such a kind review. It means a lot to us to hear that you and your family had a great experience at our bike shop.
We're so glad to hear that Juan was able to provide you with the best advice and fit for your son's new bike. Our team takes pride in offering personalized attention and expertise to each of our customers. Ensuring that everyone leaves happy and satisfied with their purchase is our top priority.
Best regards,
Orange Cycle- Nick B.Anaheim, CA05Apr 27, 2024
Fantastic people, great service. It is everything that you look for in supporting local businesses. 2 bikes purchased her so far and many more to come. Couldn't recommend it enough.
Helpful 0Thanks 0Love this 0Oh no 0 - A A.Irvine, CA0112Mar 18, 2024
First, the bike repair people are lovely.
Still, my experience with the sales people was negative to the point that I think this place deserves a 1 star. They will tell you literally anything to get you to buy the bike, even if the feature doesn't pertain to the bike you are buying. Save yourself some time and buy elsewhere.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Kelly J.
Apr 5, 2024
Thank you for taking the time to provide feedback on your experience with our bike shop. We appreciate your comments and will use this as an opportunity to improve our customer service.
We are pleased to hear that you found our bike repair staff to be lovely and helpful. Providing excellent service is a top priority for our team, and we are glad this was reflected in your interactions with them.
However, we are concerned to hear about your negative experience with our sales staff. It is unacceptable for our employees to make misleading claims or recommendations that do not accurately reflect the products we offer. This goes against our core values of honesty, transparency, and putting the customer's needs first.
We take these issues very seriously and will be addressing this matter internally with our sales team. Our goal is to ensure that all customers receive accurate information and a positive purchasing experience when visiting our shop.
We value your business and hope you will give us another opportunity to serve you. Please feel free to reach out to our management team directly if you have any other feedback or concerns. We are committed to resolving this issue and providing you with the high-quality service you deserve.
Thank you again for your review. It will help us to improve our operations and better meet the needs of our customers.
Sincerely,
Orange Cycle 
Victor A.West Covina, CA033Dec 24, 2023Amazing customer service, drove from West Covina to get my son his first Haro bmx bike , everyone was really friendly . Really good pricing as well , I would highly recommend ORANGE CYCLE .
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Kelly J.
Jan 9, 2024
Dear valued customer,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our customer service met your expectations and that your son found his first Haro BMX bike with us.
We take pride in providing a friendly and welcoming atmosphere for all our customers and are delighted to know that your visit from West Covina was worth it. Your recommendation means a lot to us, and we're glad to have earned your trust.
If you or your son need any further assistance or have any questions about the bike, please don't hesitate to reach out. We're here to ensure that your cycling experience remains fantastic.
Happy riding!
Warm regards,
Orange Cycle- Bob D.Huntington Beach, CA287118Oct 21, 2023
Orange Cycle SAVED ME!
Had a bulge in my rear tire sidewall while riding on the SART. I realized they had about 4,000 miles on them.
I nursed it to Orange Cycle and they mounted two new tires and got my bike running again. I was able to ride home.
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
John O.
Nov 2, 2023
Wow thanks for that review, were like super heros of sorts. It's never good to ride with any bulge. Thanks again and drop by again sometime.
Geo D.Los Angeles, CA10422299Jun 19, 2023Local bike shop.
I have bought my entire family our bikes here.
They have a good selection and are very friendly.
Some of their pricing is comparable to Amazon.
Buy local. Super helpful and friendly.
Wish any installation was included for free with the purchase. I would be more down to buying things at the store if I didn't have to pay for them to install it on the bike.Helpful 0Thanks 0Love this 1Oh no 0- Nina H.Orange, CA03Mar 1, 2024
Came back two weeks ago from a six week bike trip in Japan. I especially want to thank Omar for working so hard to adapt the Giant I used here to prepare for the trip. He did a really great job. I would also like to thank Omar and Armando for trying to adapt my Specialized for the"big" trip on Shikoku. They did their very best; unfortunately the bags that I was sold did not fit the rack and I had some problems at the start of the trip. Other than that I am grateful to them both for their kindness and the work they did.
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Kelly J.
Mar 1, 2024
Hello Nina,,
Thank you for taking the time to share your feedback with us. We are delighted to hear about your recent bike trip in Japan and are glad that Omar's hard work in adapting the Giant bike for your journey was greatly appreciated. We will make sure to pass on your kind words to him.
We also want to extend our gratitude to both Omar and Armando for their efforts in preparing your Specialized bike for the trip on Shikoku. While we are pleased to hear that they did their best, we sincerely apologize for the inconvenience caused by the bags not fitting the rack initially. Your feedback is valuable to us, and we will take this into consideration to improve our services in the future.
Once again, thank you for choosing our shop for your biking needs, and we hope to have the opportunity to serve you better in the future.
Warm regards,
Orange Cycle - Gerardo M.Fullerton, CA084Jul 16, 2023
Bought an Aventon Sinch a couple of days ago. The buying process went well. It was only until the rubber cover for the power switch went missing. Since there are light scratches on the brake lever, the dealer said the bike was in a crash and voids the warranty. My son said he never crashed the bike and scratched the lever while walking the bike up the stairs and the lever scratched against the wall. No other scratches, no bent levers, no damaged rubber handle grip. No visible scratch on the power switch other than a missing rubber cover. The bike is in perfect condition other than the lightly scratched brake lever.
The shop wants $150 to fix the part which was faulty in the first place and not due to "crash"
This is the first ebike of four that I'm getting for the family. I guess I will be doing my business elsewhere.
Beware of this shop should you need warranty work. They'll dismiss you off with the smallest of scratch.
Update after Business Owner replied:
1) You just assessed the bike, you never bothered to report and try to secure a warranty with pictures, which is the least you could have done.
2) Really? A scratch on the lever and not anywhere else automatically means the bike was in a crash? Lol.
Helpful 1Thanks 1Love this 1Oh no 0Business owner information
John O.
Jul 16, 2023
Were sorry you feel this way but unfortunately it is not up to us, it is up to the manufacturer. All we can do is assess the bike and report it with photos and details of the condition. We have also been doing it for over 50 yeas now and are very good at it. We got it down like a CSI show, we can tell just what happened from the small signs that appear on the bike.
If we could have done it for free we would have been more then happy to do so, in fact we do it all the time. We have warranty cases coming in all the time, more then a few every week. All the brands we work with are very good at offering warranties or we would not continue to sell for them. We wouldn't be in business this long offering garbage and not making things right.
Again we are sorry,
Orange Cycle - Erick I.Costa Mesa, CA042Nov 24, 2023
Great selection of big wheel bmx bikes at a fair price. Juan made sure I was all taken care of
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Kelly J.
Jan 9, 2024
Dear Erick,
Thank you for sharing your experience at our store! We're thrilled to hear that you found the perfect big wheel BMX bike from our selection at a fair price.
Juan is an invaluable member of our team, and we're delighted that he ensured your experience was top-notch from start to finish. Providing excellent service is at the core of what we do, and knowing that Juan took care of your needs brings us immense joy.
If there's anything else we can assist you with or if you have any further questions about your new bike, please feel free to reach out. We're here to ensure your cycling adventures are nothing short of amazing!
Happy riding!
Warm regards,
Orange Cycle
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