Peak Vision Care

Steve is terrific! Great service, he solves all the problems with my frames.

My best eyeglass frame broke. I am just old enough so that the company that made them is out of business. I keep spare parts of my old frames for emergencies. My normal optician said he could not grind down my best set of lenses and put into an emergency frame and I had to spend yesterday looking through old lenses with an out of date prescription.

I took my problem to Opticians 3 where Steve, immediately said he could do it, AND DID!

I ordered a new frame and I will have him set new lenses in that.
Steve of Opticians 3 now has a new and loyal customer, because his expert and efficient service matches his kindly manner.

Michael Ambrosino

My glasses frame broke and I brought it to them not sure if they could help me. The optician found an extra part in their inventory and put it on quickly and charged me a fair price. Throughout this he was very courteous and friendly. I would say excellent service and I'm coming back.

Steve is the consummate customer service guy. He is patient, informative and helpful. Has helped me with a popped lens on numerous occasions. Have seen him in action with some difficult situations and he always sticks with the customer until they are completely satisfied (some have been very tough to satisfy).
Highest recommendation-

My nephew and I had a wonderful experience with Steve. My nephew had accidentally broken his glasses --- and needed them to see, play sports...and just be a thirteen year old! We walked into Opticians 3 and Steve greeted us warmly. He immediately let us know that it would take him little time to fix the glasses and that we could just wait in the store as opposed to coming back later.

We waited --- 10 minutes tops --- and then Steve returned my nephew's glasses ...fixed in more ways than just what we saw as broken. Steve refused to take any money from us -- and happily spoke to my nephew for another 20 minutes or so about how to put soft contact lenses in the eye. Truly, Steve gave us a great lens lesson...with a mirror, his own eyes and fingers -- and was sure to point out why a lot of people have challenges with soft lenses at first. When we left Opticians 3, we had our glasses fitting like new and a whole lot of helpful advice about putting in and getting used to contact lenses! Steve was super kind, knowledgeable and interested in helping us. What a savior! Can't recommend this place highly enough! Thank you!!!!

A friend of mine told me that "the eyeglass place by the pet store" could fix my bent Ray Bans nose frame. I had nothing to lose when I arrived at 11 am Saturday. The store sign said they closed at noon but Stef told me they were open until 3 pm. Stef warned me that fixing the bridge might cause certain other parts to break but I was willing to chance it.

Three hours later I walked in. Stef saw me and she smiled. (I knew then that she had fixed them!) While it wasn't back to factory-perfect, she had fixed it, oh, 98%. It had been ridiculously mangled and practically unwearable at 11 am. And when I asked her how much I owed, she said "no charge."

Awesome customer service is alive and well in Newtonville at Opticians 3.

I went into Opticians 3 looking to get a new pair of prescription sunglasses. Steve assisted me right away, helping and recommending frames based on my really obtuse description of what I wanted (and even going so far as to take my prescription, which I only have available as a pdf on my phone). The entire time, he could not have been more helpful or knowledgeable.

It only took two days to get my rx sunglasses in, and I've been back a few times to have then tightened. Either time, Steve was more than happy to help. I would definitely recommend this place.

Excellent customer service, and great advice from Steve the owner. Fast, fast service. I went in on a Tuesday, and my finished glasses were in the shop two day later! Good assortment of styles. A seamless experience from start to finish!

They have great inventory and do great work. I needed some lenses changed out and some adjustments done -- in this day of Warby Parker, it's important we support competent, capable shops like these. Huge thumbs up!

I was over at Harris cyclery in Newton (another excellent local business) when I discovered my favorite pair of Dior aviators had been completely twisted up in my bag. After I left Harris, I stopped into Opticians 3 to find a replacement.

Well, not only did Steph help me find a very funky pair of shades, but Steve also fixed up mine as good as new! Its tough to find this level of style and competence all in the same place. I will definitely be back.