Review Highlights
“For repairs or installations, including assembling your entire build-up, you cannot do better than Steve.” in 156 reviews
“New bikes include Bianchi, KHS, Look with assorted steel bikes like Torelli and a British steel track bike.” in 19 reviews
“Open Road Bike Shop listened to my frustrations - fixed the issue - all with Great Karma!!!” in 4 reviews
Location & Hours
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About the Business
Business owner information
Steve L.
Specializing in Bianchi.
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Recommended Reviews
Overall rating
207 reviews
5 stars
4 stars
3 stars
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1 star
- Kalvin L.Rosemead, CA134156177Feb 13, 2024Updated review
Open Bike Shop is an absolute gem in the world of cycling, and Steve is undoubtedly the master behind its success. From the moment I walked through the doors, I knew I was in expert hands.
Steve's expertise in fine-tuning bicycles is truly unparalleled. It's as if he can fine-tune a bike with his eyes closed! His passion for cycling and meticulous attention to detail shine through in every adjustment he makes. Whether it's tweaking gears, aligning brakes, or perfecting the ride feel, Steve's skill and precision ensure that every bicycle performs at its absolute best.
What sets Steve apart is his versatility when it comes to bicycle maintenance and repair. No matter the issue, whether it's a minor adjustment or a major overhaul, Steve tackles it with the same level of enthusiasm and expertise. His depth of knowledge and hands-on experience make him the go-to guy for any bicycle-related problem.
Beyond his technical prowess, Steve's friendly demeanor and genuine passion for helping cyclists are truly commendable. He takes the time to listen to your concerns, understand your needs, and provide personalized solutions that exceed expectations.
In summary, Open Bike Shop is a haven for cyclists, and Steve is the ultimate wizard when it comes to bicycle maintenance and repair. I cannot recommend them enough to anyone in need of top-notch service and expertise. With Steve at the helm, you can trust that your bicycle is in the best possible hands.Helpful 0Thanks 0Love this 0Oh no 0Aug 15, 2014Previous reviewthis place is like a candy store
always coming in and not wanting to leave
Steve is great, he always have a solution on all my biking need
yes, his prices cost more than most places, buy you're paying for something which
is built better, so stop complainingDec 28, 2012Previous reviewbest place in town for all your bikes needs
- Giangi S.Los Angeles, CA02Apr 7, 2023
I never write reviews, positive or negative, but I'll make an exception for Steve and his shop. I've been taking my bikes here for quite some time (and this review is long overdue) and you can tell that Steve is passionate about what he does. He will always do things in your interest and not what is more profitable for himself. In the past I went to some places for a simple 30$ adjustment and they will try to up-sell everything ... "you need this or you need that". With Steve you know that it will never happen. He will do what's needed for your bike. He might point out things that you might want to keep an eye on, but that's it. I highly recommend this shop if you have any small or big issue with your bike. Steve will fix it. Thanks Steve for your help over all these years
GiangiHelpful 1Thanks 0Love this 1Oh no 0 - Crystal M.Altadena, CA01Jan 4, 2024
I took my bike in to have a tire changed and trued. I got my bike back with scratches on the wheel. The rear nuts were scratched and the cover was missing and the brakes were squeaking and he said my rotor was bent. I rode my bike in there with no noise..I've been working on bicycles for 50 years... this is an ebike. The bottom line is TERRIBLE work. Never go back! So disappointed! Brand new bike with scratches on the wheel.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Steve L.
Apr 16, 2024
Brand new bike..........but you needed a new tire, because your old one was worn.........................................the first of many lies................
- Kevin S.Sierra Madre, CA406Jan 31, 2023
I was in dire need of fixing my son's bike seat and finding a new shop to replace Jones. Already a couple of stores had given my wife a couple of stories why it would cost so much. I wasn't sure if this would be an easy fix or not, but on the phone the guys at Open Road Bicylce Shop were very friendly and easy going about handling my (what were probably) stupid questions. When I brought the bike in, they took a look and saw it was an easy fix and fixed it on the spot
I found our new bike shop, thank goodness shops like this still existHelpful 0Thanks 0Love this 0Oh no 0 - Niko F.La Crescenta, CA300187Oct 25, 2022Updated review
Steve is the best. His prices are more than reasonable and he is quick with his repairs. I've used a few bike shops, but he's the one that I always come back to.
Helpful 0Thanks 0Love this 0Oh no 0May 6, 2017Previous reviewLet me start by saying that I've been to pretty much every bike shop in Glendale, Eagle Rock, and Pasadena. I've been an ebike rider since December 2016. I bought a cheap one on Amazon and although it was cheap and underpowered, I love it because it got me started. Now I'm in the market for a REAL EBike. I've test ridden a bunch, but none like at this wonderful shop.
Dave took me on an epic test ride on a full suspension 6.0 Haibike. We went up Lake to Cobb Estate, then up to the water tower on the trail. I'm not a mountain biker, but the mid drive Bosch motor made me feel like an elite mountain biker on steroids!!! What bike shop let's you take a $5k bike on that kind of test ride? Open Road does! A totally awesome experience. Best Ebike I've been on. Best test ride ever. Best bike shop with the best staff. They've won a customer and friend for life!!! - Sanford S.CA, CA01Feb 18, 2023
Always great service from a dedicated and expert cyclist and genuinely nice guy. Simply the BEST!
SSHelpful 0Thanks 0Love this 0Oh no 0 - Jul 20, 2021
I've been taking my bicycle to Steve for the past 7-8 years or so. From his old location off of Sierra Madre to now the newer one on Lake Ave. Steve is extremely knowledgeable and only charges for the necessary maintenance or fixes. Also, he had a nice selection of jerseys which I've purchased from him in the past. Look no further for your bike needs than Open Road.
Helpful 1Thanks 0Love this 2Oh no 0 - Rob M.Altadena, CA08Feb 20, 2023
I've been going here for many years, but was just reminded last week about why I like working with Steve, the owner/mechanic. I stopped in for a small part (presta valve core) and expected to pay $5-$10 for it. Steve went to a bin, picked one out, and handed it to me. I had money in hand to pay him, but he said to just take it. I told him I wanted to do my part to help him stay in business, and he said that this was just part of doing business for him. Well, I think his strategy is working -- it inspired me to write this review! He is knowledgable and your turn-around time on a repair is going to be faster than most shops.
Helpful 0Thanks 0Love this 0Oh no 0 - M P.Los Angeles, CA019Jan 15, 2023Updated review
Steve is great! He's honest, knowledgeable, and offers more than fair prices for great service. Won't up-sell you which is very much appreciated and hard to find these days.
Helpful 0Thanks 0Love this 0Oh no 0Nov 25, 2021Previous reviewSteve is the man! Knowledgeable, friendly, and ready to help with all your bicycle needs. Very fair prices on products and tune-ups. Great quality of service. Support your local bike shop!
- Bonnie M.La Cañada Flintridge, CA092Mar 28, 2022
Steve is amazing!!
Had brake issues with my son's electric RAD bike. Sought help from RAD bikes - they referred me to a shop in Montrose.
Bike shop in Montrose kept the bike for an extended period of time and charged me but didn't fix the issue...
Open Road Bike Shop listened to my frustrations - fixed the issue - all with Great Karma!!!
Thank you for paying it forward!Helpful 0Thanks 0Love this 1Oh no 0
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