Leather Creations - Deerfield

We purchased a sectional leather couch from Leather Creations in Deerfield 14 years ago. We decided to replace the cushions since the cushions had lost some of its firmness. We brought in one of my cushion casings to have Wade demonstrate how to replace the cushion. Wade couldn't believe that we have never treated our leather and how new it still looked. Wade is a wonderful asset to have on staff and extremely knowledgeable, patient and helpful. We have referred several friends to Leather Creations and will continue to refer people to them going forward.

We had leather creations build us a custom leather couch and custom seats for our theater room approx 15 years ago and we are having some issues with the seat cushions, not the leather as the leather is holding up beautifully but the actual cushions so we stopped in the store today to discuss our options and the staff was absolutely wonderful as the gave us free at no charge additional stuffing for the back cushions and ordered new bottom seat cushions for inside the leather bottom seating. After 15 years the staff was extremely helpful and friendly and resolved our issue I would highly recommend this store and product to anyone that asks.

Time moves so quickly. It has been five years when I purchased my leather sofa. Today it looks like brand new as it did five years ago. The quality and workmanship is fantastic. I would highly recommend if you're in the market looking for a sofa or a chair definitely consider Leather Creations. The quality and workmanship and manufactured in the US you can't go wrong. We purchased are Sofa in Deerfield il. the employee's knowledgeable and very helpful.

We have had our 2 sofas for many years and they still look like new. Good quality and price. The customer service is suited to your needs and eagerly available. Looking for more purchases in my future

Let me start by saying we are thrilled with the furniture great quality and fit perfectly. The salesman Wade Dennis came to our house to suggest a design and he was right on target with what we needed for our small townhouse.
HOWEVER we were told during the design consult that there would be no charge to take the old couch out of the house or to move it to another room if needed. We neglected to look at the contract's fine print because charges did apply. On the day of delivery the delivery guys were very short with us saying that they make their money off the moving fees. We decided to move the furniture ourselves a few feet to another room. Again read the fine print.

My experience shopping at Leather Creations was great. Wade was helpful, knowledgeable and just a pleasure. He took time to answer all our questions and concerns. While not the cheapest furniture, the selection and quality is there. We are now enjoying our beautiful leather pieces.

The Team at Leather Creations in Deerfield is pretty awesome. The sales process was super easy and very comfortable. Wade was super patient with us as we considered so many different options. We Love our couch. The follow up and communication about delivery was great. I would for sure purchase another piece of furniture from Leather Creations in Deerfield.

After a very long wait, my custom couch from leather creations arrived. It was worth the wait! Quick summary: great furniture, sub-par shopping experience/customer service.

The details:

My couch is gorgeous, and one of the most comfortable around. Everything here is custom made: you choose from a wide array of leathers (quality and color), cushion configurations (soft pillow, hard pillow, extra wide, normal width, etc), and couch styles... and when you're done choosing, you've got yourself a couch (or, at least, a bill for half the couch -- you pay half up front here, half on delivery -- which will usually take a long time). This place is expensive -- but you pay for what you get, and this stuff is top notch.

That being said, the shopping experience there is less than ideal. There is a lot of haggling and bargaining -- whatever you do, don't pay what they're asking. They tried to renege on a promise a sales guy made me for free shipping, and I had to fight way too hard to get what I was promised (mental note: everything in writing next time). They were also way off on their shipping estimate -- 12 weeks rather than "4-7 weeks".

So, in summary: you haggle and bargain and you'll feel like you're dealing with a used car salesman.... but you'll have an amazing couch when all is said and done (3 months later)

Stopped by Leather Creation on Columbus Day in the suburbs of Chicago. Spoke to the sales rep and indicated I had purchased a sofa, ottoman and two chairs in 2007. He quickly look up my original purchase. Consulted me on wear and tear. Informed me on how to continually care for my furniture and then showed me new items in his store. The sales rep was kind, courteous and friendly. I must not forget, knowledgeable as well. Great job Leather Creation.

Toni P-
I highly recommend Leather Creations in Deerfield! We have a beautiful family room sectional which we bought about 15 years ago and it still looks like new! Staff and service were great and have consistently been wonderful when we have questions regarding cleaning or want new pillows. We are so happy with our purchase and will definitely buy our next sofa there!