Review Highlights
“So I went looking for another vet and found Kings vet clinic.” in 3 reviews
“As a walk in I was treated with priority and was seen by vet within 10 minutes.” in 2 reviews
“It almost feels like I'm getting over on THEM when I leave.” in 2 reviews
Location & Hours
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About the Business
Business owner information
Robert M.
Small Animal Veterinary Care. We offer well visits, sick visits, hospitalization, surgery, boarding and grooming We have low cost vaccine clinics every other month. 2016 Dates: February 4th, April 2nd, June 4th. August 6th, October 1st. December 3rd.
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Overall rating
27 reviews
5 stars
4 stars
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1 star
- Lairie M.Round Rock, TX17380133Nov 25, 2023
Family friendly and identify the problem quickly. Our dog has allergy issues and all the other vets just kept giving antibiotics, they figured out a way to help him without constant antibiotics.
Helpful 0Thanks 0Love this 1Oh no 0 - Mytwocents A.McKinney, TX010911Aug 7, 2023
Front desk customer service has gone completely downhill and so we won't take our pets there any longer. One woman is particularly rude, and they will put you on hold without letting you get a word in. Sat on hold for 15 minutes for the last time, I'm going to go somewhere else now.
I used to love this place, put the past couple years the front desk has been unfriendly, rude and won't take calls.Helpful 2Thanks 0Love this 0Oh no 0 - Patricia B.McKinney, TX02Mar 22, 2024
I really like Dr Means , he is a great vet but the day I scheduled a visit, my dog was seen by the female(Ms.Cochran) vet at King Animal Clinic. I did not have a good experience with her, she called my dog a mutt, she was not pleasant and told me I should rehome my dog. Who says that to a patient? Her bedside manner is terrible. We had requested a few years back not to be placed with her, but this visit was with a new member to our family. We have been taking our dogs to this vet since 2016. They sent me a survey via email, not for the public to see and after having a bad experience, I gave them the honest truth. On the survey I only mentioned 3 thigs out of many more issues that happened that day. I guess they decided that the truth hurt, and they sent our dogs health records to us by mail and stated, termination of client due to their unsatisfaction.
They did us a favor. The place is filthy and they assume you want to buy their expensive medication, without asking first, if you want to buy the medication outright or have sent to a more affordable place. The prescription was more than the visit. I asked for a refund for the prescription charge, so I could send the prescription to Chewy.com They offered me credit for next visit. why would I want credit to the facility after being treated so disrespectfully. You have the right to get your prescription filled anywhere, you do not have to purchase the vet's medication. Chewy.com is cheaper than any vet's office.
They sent me a survey and did not like the truth, then why send a survey? Usually it is to improve your business, why not call your client and ask what they can do to make the experience better? I guess this is the way they do business. I'm shocked in their actions, for a small business. We were thinking about changing vet's anyway, so this is OK, I have been to other vet facilities with friends and those places are much cleaner and friendlier. We did contact the facility to ask why they made such a rash decision and were told that Dr Means made this decision due to our unsatisfactory survey. We will choose a cleaner and friendlier facility for our mutts!!!!!Helpful 1Thanks 0Love this 0Oh no 0 - Michelle L.Coppell, TX045Feb 25, 2024
My 2 dogs have been coming for years and we've had no issues. Procès are always reasonable!
Helpful 0Thanks 0Love this 0Oh no 0 - Camille D.McKinney, TX012Nov 30, 2022
I Do not recommend them to groom your dog! I wish they had no stars because thats what I would've given them. I discussed in detail how I wanted my dogs cut to the groomer and they came out scalped. I told him I wanted a teddy bear cut and not too short because its winter and he didn't listen. He also cut all the hair off their tails. Who does this?? Also, the short cut isn't even. It looks terrible and King Vet Clinic lost all my business.
Helpful 0Thanks 0Love this 0Oh no 0 - Carol W.Dallas, TX88195Jan 18, 2021
I would give this business a ZERO if I could. The customer service is HORRIBLE!!
DON'T USE THEM! THEY DON'T CARE ABOUT YOUR FUR BABY!!
I called to find out about bringing my dog in to be checked after he swallowed a piece to a kitchen appliance. After explaining the whole situation in detail I was put on hold. Someone else picked up (rude Asley) to tell my story again and I was put on hold again. I held for quite a while only to have the same thing repeated. Really, I've got to keep explaining this? The excuse they're busy on Monday mornings. So I guess my dog's issue is only important when they're not busy. Long story short Ashley told me I should call someone else.
This vet was Highly recommended by my neighbor. Yet, I've never had such poor customer service in my life.Helpful 4Thanks 0Love this 0Oh no 0 - Tyler S.Arlington, TN07Sep 29, 2022
You can't beat the service for the prices here. They've always been friendly to me and my dog, Kyro. Highly recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Glenda A.Vicksburg, MS0221Aug 16, 2020
Believe it or not, this is a Yorkie! Nice clinic, good vet but DO NOT recommend groomer. He scalped the dog. There are summer cuts like Teddy Bear and other cuts which are cute, but this guy scalped him. In addition the scut wasn't even. I wish I could separate the stars because the vet is great. I would give him 5 stars but the groomer is a big negative.
Helpful 1Thanks 0Love this 0Oh no 0 - Richard H.Allen, TX8569Sep 27, 2020
This is an amazing veterinary clinic. They've always treated us and our dogs incredibly well. We recently had to say goodbye to one of our dogs shortly after his 18th birthday. I can't say how much I appreciate the amount of patience and respect we were treated with in that moment. It truly meant the world to us.
We still take our other dogs here and would never consider taking them anywhere else.
I have recommended these folks to others who have taken their pets here as well and I've always received amazing feedback from those folks.
I truly cannot recommend this place enough and feel confident in saying you're gonna be pretty hard pressed to find a better vet and supporting staff that will treat you and your pets better.
Love these guys!Helpful 0Thanks 0Love this 0Oh no 0 - Elizabeth H.Princeton, TX813Sep 23, 2021Updated review
Dr.means has taken care of four of my dogs Since I started going to him in 2015. When I had moved to Princeton. We were having some black ice and nobody was open. My little Yorky had become very lethargic and I thought I was gonna lose her. I called there and they stayed open waiting while I brought her in. They kept her for three days on IVs, and brought her back. She was a diabetic and they helped me throughout that. They have been there through my other dogs whenever I needed something right away they always squeezed me in and took care of them. If I left messages after hours they always called me with in a timely manner. Very caring and explain everything in great detail. Was never left in the dark. I love this vet and all of the staff as well! Very knowledgeable and caring.
Helpful 0Thanks 0Love this 0Oh no 0Sep 22, 2021Previous reviewI think this place is the absolute best. They've been taking care of my dogs for six or seven years now. They were open one year when there was black ice and nobody else was open to see my dog. It was life-saving. I was about to lose my dog he took good care of her she was on IVs for a while. She had become diabetic and he worked with me and helped me to get the right dosage and get her under control. He has been great with all my dogs. The staff has always been very helpful. If I ever call with questions they explain everything in full detail. I just love everybody there. Dr. means is great!
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