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About the Business
Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
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Recommended Reviews
Overall rating
82 reviews
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1 star
- Jan 14, 2023
Jersey Mike subs are fantastic subs. Cheesesteaks and chicken cheesesteaks are great. I recently visited the Grant road location and ordered the club. They forgot the bacon. I mentioned it, I was given several slices of bacon on a parchment type paper.
Several weeks ago I visited the Jersey Mike's at 22nd and Harrison. Ordered the club there as well. They forgot the bacon at this location as well.
Doesn't stop me from going back, still love the subs. When I order the club I always say, don't forget the bacon.
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Jersey Mike's
Jan 16, 2023
Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best service possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to us at Guest@RLrestaurants.com.
- Oct 13, 2023
This was our first visit to a Jersey Mike's and frankly I can't tell their subs apart from any of the other sub places on the eastside. We frequently make our own subs and they are about the same. Tasty but not great. The service was fine and friendly even though our requested oil on the side was left out of our bag. We are probably spoiled after living on the east coast for a number of years. Roma's is the only location in Tucson we have found that is unique.
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Jersey Mike's
Oct 13, 2023
Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best service possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to us at Guest@RLrestaurants.com.
Sonia T.Tucson, AZ1117Jan 4, 2024Ordered Philly Cheese steak sandwiches and they were delicious. The bread was not toasted, but that's on me as I forgot to ask. They gave me a substantial amount of meat, a sufficient amount of cheese & the staff were friendly.
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Jersey Mike's
Jan 8, 2024
Thank you for your review, Sonia. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
Harvey G.Tucson, AZ1299289Dec 13, 2022Updated reviewI come here at least once a week, their sandwiches are much better than eegee's and Jimmy John's.
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Jersey Mike's
May 26, 2022
Hi Harvey! Thank you for taking a moment to share your experience at Jersey Mike's. We are so pleased to hear you found the #13 to your liking! We look forward to welcoming you back again soon.
May 25, 2022Previous reviewThis is my 2nd time I've been to Jersey Mike's, the 1st time didn't leave a good impression whereas this time was delicious. Had a Reg #13 Mikey's Way .
Sharon W.Tempe, AZ191029Sep 26, 2022Updated reviewI can't say enough fantastic things about this particular Jersey Mike's location. Great great sandwiches hot or cold.... Great service ... and most important ~
extremely CLEAN.
I attribute it being a "well oiled machine" , so to speak not only to the employees but the
MANAGER ANNA....
I was having a problem placing a delivery order... I spoke with ANNA she handled it 123.... No problems at all. So pleasant in every way.
She is living proof not all Superheroes wear a cape! There should be more Managers like Anna. I think she is more than qualified to be the General Manager....the powers that be... what are you waiting for?
If you are in the mood for a great sandwich with excellent customer service & immaculate head over to this location! You won't be disappointed.
Whoever hired her??? Great choice!Helpful 1Thanks 0Love this 2Oh no 0Business owner information
Jersey Mike's
Jun 28, 2022
Hi Sharon! Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon for another sub!
Jun 27, 2022Previous reviewFantastic place excellent sandwiches. The place is immaculate! If I get take out or delivery it's always perfection. Don't hesitate !
- Michelle T.Tucson, AZ031Jul 31, 2023
Good food! These guys are great. In and out of there. Subs made just right!
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Jersey Mike's
Aug 1, 2023
Thank you for your review, Michelle. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
Mary O.Chula Vista, CA07112Jan 2, 2023There was a small issue with my order from the app that was addressed quickly. The staff were friendly and the service is fast. Always hits the spot!
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Jersey Mike's
Jan 4, 2023
Thank you for giving us a 5-star rating, Mary! We're happy to know that you've had a great experience with us and look forward to your next visit.
Eric P.Tucson, AZ05912Nov 8, 2022Updated reviewUpdate: I did receive a personal outreach from the management indicating they heard my complaint and they would strive to do better. (I sent the review to their corporate office). I did notice the 2 star review below mine here on Yelp had the exact same reply my review received. The reply seems like a cookie cutter response. Though I will continue to frequent Jersey Mike's, I am done with the 6501 E Grant Road location.
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Jersey Mike's
Nov 8, 2022
Thank you for taking the time to share your feedback. Our team works hard to provide customers with the best service possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right, so please reach out to us at Guest@RLrestaurants.com.
Nov 7, 2022Previous reviewJersey Mikes subs are the absolute best. This comment is regarding the service at this location. This is my 2nd visit to this location in a week. Tonight's visit went like this. I ordered through the app. I arrived prior to my order being completed. I had provided special instructions for my sandwich. I watched as staff, with their food prep gloves on, come over to the register and remove receipts from the register, touch bags, touch the counter top, and then went back to preparing my sandwich. (I wish I could tell you she changed her gloves before preparing my food, but she didn't). She proceeded to make the sandwich as usual, not following my instructions. After preparing the sandwich she read the special instructions as I noticed a long pause. She then proceeded to wrap the improperly prepared sandwich and bring it to me. I told her I saw that she had NOT prepared the sandwich as instructed. She began to argue with me and then said okay. She then went back and spoke with another staff, whom I perceived to be the lead staff. The sandwich was remade by the leaf staff according to my special instructions. I can understand making mistakes, but own it and make it right. To think she was going to send me home with that wrong sandwich infuriates me. To touch everything, except food, and not change your food prep gloves is disgusting. I will continue to frequent Jersey Mike's, but not this location . My first visit this week I witnessed the same behavior by the same staff with touching receipts and such, but not changing her food prep gloves.
- J B.Saint Albans City, VT12535Nov 30, 2022
Did the Philly cheesesteak and split it with the Wife, sub was ok I wouldn't call it spectacular or anything but we eat it.
Service was ok they were quick and friendly.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Jersey Mike's
Dec 1, 2022
Thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon for another sub!
- Nick D.Tucson, AZ01May 23, 2023
Always helpful and welcoming everytime I come into this restaurant! The employees are all very helpful and nice! Anna and Christina are always super quick and make sure you get the best order. Highly recommend this location over all other locations!
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Jersey Mike's
May 25, 2023
Hi Nick! Thank you for posting your positive review. Our team here at Jersey Mike's is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon for another sub.
