In-Depth Leak Detection

Do not use this company. We hired them to find a leak in our pool, and paid $450 for them to come out and they did find a hole, patched it and said to let them know if we had any issues. The next day we noticed the water levels were still dropping and told them they did not find the only leak.

They told us we should just replace the pool liner because it's old and to do a bucket test to check it really was still leaking. We worked on it, continuing to have to add water and let them know the leak was not found. They said they don't garuntee the patch and that it probably came up and we need to replace the vinyl. We checked and the patch is good.

We told them they did not find all the leaks and they told us it would be another $450 to come out and find the leak they never found. There is no assurances that they will actually find the leaks.

We found that our pool was losing more water than evaporation would account for, so we called In-Depth Leak Detection. They were able to send a team out within a few days and found our leak after a thorough search (which included an underwater diver).
The leak was found between the wall of the pool and the wall of the skimmer (apparently a common leak site). That required me to schedule their repair team. The next available appointment was four and a half months away, but they told me they'd try and move me into an earlier slot if one came up. Sure enough, they were able to get to our job significantly sooner.
It's a 3-day job (replacing the skimmer) and they completed it in 3 days. They were careful, neat, and very professional. I can recommend this company without hesitation.

Great customer service. Kelsey in the office was prompt and responsive. The technicians arrived as scheduled at our home and did a full leak evaluation. Would highly recommend!

In-depth Leak Detection was also referred to me by another pool company when I was yelping results for "pool leak inspection service."

We recently had InDepth perform a leak detection on our pool. We are going to get the pool resurfaced soon, and had found a spot near the decking that seemed to be wet often, and we do need to add water regularly, so we really wanted to get our whole system checked out before deciding on what other remodeling we may or may not want/need to do.

I called 3 leak detection services which were mentioned to us by our pool service company. Out of the three places, our experience with InDepth was much better. One place never even returned my call, and another was so complicated and time-consuming to get an estimate, and then the estimate itself was very complex, and they wanted us to sign a huge complicated legal form as well.

In contrast, InDepth was very responsive, on the ball, very clear and simple with their pricing and what was included. Kelsey in the office made things super easy and communicated well, and reached out to offer to move our date up when they had a cancellation. Marcus and the crew showed up on time, were very nice, and were great at explaining what they were going to do and answering questions. I left them alone and they did a wide variety of tests and then summed it all up for us. And Marcus spent a lot of time answering all my final questions. I felt like they were very thorough and that we really got our money's worth from them.

If we ever have need of leak detection again I would definitely go back to them.

We were happy with their service when they came out the first time. The cost was $450 to find the leak and then with the repair, which took less than an hour, the total came to about $1400. Fast forward to 10 months later-the same leak was back. We were told that the warranty would be in effect if it was the same issue. After the they came out and confirmed it was the same leak, the owner Gene got back to us and said due to "ground movement" it was not covered but we would get a 10% discount so it would still be another $1100 to fix it again. After getting a few more estimates we went with a company that charged us a quarter of In-Depth!

Thank goodness for this company! They came out the very same day we called to inspect a pool for a house we were about to purchase. Very knowledgeable. Their inspection saved us a great deal of headache down the road. We are so grateful!

In Depth Leak Detection just replaced a pool sweep fitting that was leaking behind the pool wall. The precision cut and dig was spot on with no addition concrete cutting needed.
The father/son team were good listeners and answered my questions in a very knowledgeable way.
Explained where pumped poolwater had to go per law. Explained size of concrete cut (14×14 inches). Showed me WHY I had a cracked fitting due to the original contractor poor plumbing. Rerouted pipe to relieve any pressure on new repair. Provided instruction on how to get my sweeper going.
Finally, finishing the concrete and it was a great job. The coloring was pretty good and the patch should not stand out.

In diagnosed and repaired a leak in our pool. Both the detection and repair crews were courteous, neat, and thorough. We could not be more satisfied with their work.

We contacted In-Depth Leak Detection after an awful experience we had with another leak detection company. They were very responsive, and their customer service was great. We were quoted $650 and that's exactly what they charged us, no hidden fees.

They had advised at the time we made the appointment that it would be an additional $500 if the pop ups needed to be tested, which ended up not being necessary. The techs arrived on time and located the leak in a timely manner. I am very pleased with our experience. We will recommend In-Depth Leak Detection to our family and clients.

We had a leak in our pool. They helped out even during quarantine and we decided to cut away the concrete and leave it off because of the age of our concrete it didn't seem like a good investment to try and repair it. The cut they made & all the work they did was quality they even answered all my husbands questions & he asks a ton of questions

I would recommend them.