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Review Highlights
“It's sometimes tough to find a bath/blowout and mini groom for under a fortune for large dogs.” in 2 reviews
“Extremely thorough and pay attention to detail, even top off every grooming session with a cute little tie for our guy!” in 2 reviews
“Our standard poodle, Charley, has been going to the same groomer for over 2 years until recently.” in 2 reviews
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About the Business
Business owner information
Erica B.
Green Dog Spa is a full service pet grooming salon dedicated to a safe, natural approach. We provide grooming & offer organic shampoo. We want your pet have an enjoyable experience with us & make it a priority to provide exceptional customer service. We understand your pet is a member of the family & we are committed to treating them as if they are part of our ours.
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Overall rating
63 reviews
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1 star
- Aug 4, 2022
Finally brought our youngest Shoyo to get a bubble bath and nail trim at Green Dog Spa located at 11048-7 Baymeadows Road.
The process was easy as we called in a few days before the appointment as Heidi made sure it was confirmed and ready to go last Thursday, July 28 as we dropped our boy off at exactly 1PM.
They usually allow at least 4 hours. We got the call at around 430 PM and picked him up, we were very happy to see our boy looking so clean and smells so good, that it did smell like cotton candy lol
Thank you Aki, Deanna and the rest of the Squad for teaming up and giving our boy a great experience here at Green Dog Spa, next time he will have his Full-Body Haircut for the next summer as he insists that it is not long yet.
P.S GDS also has a Mobile Grooming based on the appointment-definitely a furry good idea for those of us who work from home during the weekdays.
So come check out Green Dog Spa for grooming needs for your pet, cats included too!Helpful 8Thanks 0Love this 9Oh no 0Business owner information
Erica B.
Aug 4, 2022
Thanks so much for taking the time to write about your experience! We try our very best every day & are so happy to hear you enjoyed your visit to our salon. Looking forward to next time & thanks for also posting the great photos! Shoyo is a lucky pup!
- Jackie Johnson ..San Francisco, CA01Feb 28, 2024
I scheduled an appointment to have my Zoey's nails trimmed by Lucy and Lucy didn't have the curtesy or good costumer service to CALL me ahead of time to let me know her shoulder wasn't feeling well so I made a wasted trip to the spa. I also witnessed a groomer leave a small dog on the table unattended, VERY DANGEROUS!! I DO NOT recommend this place!!!!! P.S. Erica (who is the owner) didn't take the issue of the unattended dog on the table serious at all. I'll NEVER go back there!!
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Erica B.
Mar 1, 2024
Thanks for speaking with us over the phone regarding your concerns. Glad we were able to explain how another groomer was able to be with pup on table while we sorted out who was available to do Zoey‘s nails. For sure we never leave them unattended. Sorry we weren’t able to have Lucy by herself because she injured her shoulder, but we have other wonderful groomers available. We apologize for the miscommunication, but certainly take this opportunity to improve for next time.
- Dinela K.Jacksonville, FL034Nov 14, 2023
Unfortunately today I encountered an awful experience at Green Dog. I always make sure to let them know to never shave my labradoodle upon drop off. When I dropped him off, I told them everything I wanted and how short of a cut I wanted (one inch). After about 15 mins of dropping him off, I get a call from Green Dog telling me that they found a "few tangles" and might need to go a little bit shorter than an inch. I completely understood but also thought that a little more than an inch would not make a huge difference as my dog is always fluffy. When I came to pick him up he was shaved completely. You can see on the back of his legs how much was shaven off and the poor work that was done. Im also not sure why his tail was kept so long and fluffy but the rest of his body was shaved? I no longer feel comfortable taking my dog here.
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Erica B.
Nov 15, 2023
We’re sorry to hear you had this experience after so many successful visits. We always have your pet’s best interest at heart and want to make sure they have the best spa day possible. We appreciate your consistent scheduling & if you’re open to it, we’d love a chance to discuss what might’ve worked better for you.
- DD I.Bridgeville, PA07Jul 13, 2023
I have a Bernedoodle & brought him for the first time today. A previous salon shaved him once & he was very upset, so I like to mention it before he goes to any new salons. They said no problem we'll keep him as long as we can & definitely keep his head hair longer. I come in to get him and he's completely shaved and head is as short as it can go as well. I just wish they would of at least called before they did it knowing my concerns.
On a positive note - booking the appointment was easy and the front desk ladies are very nice.Helpful 0Thanks 1Love this 0Oh no 0Business owner information
Erica B.
Jul 13, 2023
Thanks for bringing Murphy to our salon, he is such a sweet boy! We left you a voicemail & would love a chance to discuss the situation further. It would be great to work together on a plan for how to keep him in a longer haircut going forward. Sorry we did not communicate as well as we could have, but please know we always have the dog’s best interest at heart. Thanks for giving us a chance to take care of him.
- Maddie S.Jacksonville, FL2333Jun 15, 2023
We have been taking our fur babies here over the past couple years. Everyone who works here seems very friendly. My only complaint is that I usually book the first and earliest appt to try and get them out asap and still have to wait until 2/3pm to get a call saying they are done. They do a great job on the cuts though!
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Erica B.
Jun 15, 2023
We appreciate you visiting our salon! Have we told you about our Express service? This is where we work straight through instead of the normal 4 hour turnaround time. That is available Tuesday through Saturday during any of our appointment times.
- Betty P.San Francisco, CA132Jun 30, 2023
They are wonderful, seem to care about the babies. I have never had a dog that had to be groomed, so I was very pleased with the Green Dog Spa. Highly recommend them
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Erica B.
Jul 13, 2023
Thanks so much, we appreciate you trusting us with your babies!
- Carol C.Atlantic Beach, FL13317Sep 10, 2022
This place is amazing!! This was my first time here and when I initially walked in, I was struck by how warm and cozy it felt compared to the impersonal, fluorescent lights feel of the big box pet stores that have grooming services.
Green Dog Spa feels like one of those upscale boutiques with all the thoughtful touches, the personal pictures and beautiful decorations.
I love that I can watch them work on my pup the whole time through these big open picture windows and because the wall is open, my pup can also hear my voice and I can talk to the groomer about my preferences.
I found the groomers to be kind and caring. They were patient and gentle with her and took their time when it was an area she didn't like to get done. It was so sweet to see my dog giving them kisses:)
I would definitely recommend giving these guys a try!
I'm just so much more relaxed knowing she's in good hands and I got to run out to enjoy a yummy lunch while was getting a bath! Win-win!Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Erica B.
Sep 10, 2022
Thanks so much, it was a pleasure grooming Sophie! She is a very sweet girl & we appreciate you taking the time to let us know about your experience.
- Chi R.Jacksonville, FL161921Aug 13, 2022
Just moved to Jacksonville so was very nervous to find a groomer that does a good job for my fur babies as their regular groomers. Green dog staff was very professional and friendly my dogs are not used to this FL heat so I asked for Asian fusion haircuts for face and shaved bodies, my mini schnauzer looks handsome and my Maltese face is not as round as I'd like, but they seem very caring towards my fur babies and that's what's most important
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Erica B.
Aug 13, 2022
Thanks so much! We enjoyed grooming them & appreciate you letting us know about your experience.
- Sharon K.Southside, Jacksonville, FL151Aug 15, 2023
Green Dog Spa is a great grooming salon! The staff are friendly and do a wonderful job bathing and grooming my dogs. They follow my instructions and provide expert guidance when I have questions.
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Erica B.
Nov 15, 2023
Thanks for letting us know, we love all your pups!
- Rome B.Jacksonville, FL4672May 31, 2023
AMAZING!!!! Our first time here and they fit us in right away. We did the express full grooming for our sweet girl. They did a fantastic job! Groomed her just as we asked, trimmed her nails, cleaned her ears and sent us off with a new client goody bag too! I recommend Green Dog Spa Thank You to the entire staff from the front office girl making the appointments over the phone, to Melissa who groomed our girl to the entire establishment! We will be back next with our senior sweet heart soon. Again we THANK YOU
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Erica B.
May 31, 2023
Thanks so much for letting us know about your experience! We appreciate your kind words & it means the world to us that you trusted us with your precious senior pet. We hope to continue exceeding your expectations & look forward to next time.
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