Fred Meyer

This is the most ghetto store in all of King County with the exception being the QFC on Broadway.
They are much more concerned with loss prevention that they are with actual customer service. They'll have two security at each entrance checking your receipt but has skeleton crew actually helping customers. Half of the time the cashiers are actually management and when they don't have enough, they make other departments come out to help. They refuse to staff properly so that they can save money.
They do not care about their employees.
The only reason I still shop there is because it is close to where I live. If you don't have to shop here, avoid this dump.

My review concerns a single incident.

I'm currently on crutches and have to use an electric cart. This store's carts are outdated - they don't show the battery strengh on the console, My cart stalled while 1/2 way done shopping. I waited 45 minutes for a 2nd cart. The second cart stalled with 4 items left to purchase. A manager told me to wait while he looked for a 3rd cart. He never returned, Instead, he stood 40 feet away chatting with two of his colleagues. After another 57 minutes, another 4th manager, "Kenny" walked up and asked me if aI needed help. He was horrified by my story as I pointed out the other managers still "...standing over there..."

Long story short: Kenny got his mother (apparently a senior administrator in the store) to check me through a register while he went to get the 4 items I still needed. After checking out, he loaded my purchases into my car while I walked along side on crutches.

The point of all this is, there are all kinds of people in the world. Some care, some don't. My quick trip to the store was 3 hours long. An hour'n'1/2 was just sitting in stalled carts. Thanks to Kenny and his mother, this all had a happy ending.

Recently went to the Kent Fred Meyer on 240th, unfortunately had a bad experience. For whatever reason, they have these stand-alone shelves to display product (typical of what you would see on an aisle end, or in a sale area) and they've decided to set them up in the middle of every aisle. No, not on the ends of the aisles, there are stands IN the aisles literally blocking the shelves of product behind them! I didn't take a photo because my hands were full with my cart, and I just wanted to get out of there, but I attached some google images to show you the type of stands I'm talking about. It was a disaster! Every aisle has 2-5 of these stands on it, making the aisle walkways so narrow that only one person and cart may pass at a time. It was crowded, everyone was in everyone's way, and I could hardly get to anything I need! Why so many little stands everywhere?!?! It was ridiculous, couldn't even stand still with my cart to look for groceries on an aisle without being asked to move multiple times so someone could pass. If the stands weren't everywhere in the aisles, then the aisles would be wide enough for foot traffic going both ways. But no, it's so cramped and crowded and everyone's carts were bumping. Probably won't be coming back to this location as it literally felt like Costco trying to fit my cart through everything! So stressful, and for no reason. At least Costco has good prices lol. Please move the stands it is so impractical I can't even believe that they got set up like this in the first place

There is always a gigantic line for the customer service desk, pretty much, no matter what time of day. Most of the employees here are rude and at best, act rather irritated and short with you. While waiting in the never-ending customer service line, I heard them talk about a customer as soon as she started walking away and saying very negative things about her, obviously within earshot of all the other customers, which I found pretty unprofessional.

incredibly rude and poor delivery.
I spoke to three different supervisors just now to have the apply the $19.00 credit that they owe me from the previously messed up order, and ALL of them told me they cannot do that.
apparently, the customer is supposed to know (without any instructions to do so) to REQUEST that the money owed to them is applied to the order!
ridiculous.
the last supervisor I spoke to, when asked to be transferred to his boss, told me that there is No One above him who accepts phone calls.
I literally burst into maniacal laughter. of course there isn't. they would constantly be flooded.
all this started from my prior order that was delivered and left at the wrong address, and I even sent photos of my my front door, versus the photo of the one the delivery driver sent me, and it is Clear that it was left at the wrong door. it took me speaking to ten different people until I finally was able to have a partial credit issued to my credit card. ridiculous!
do not shop here unless you want to be treated with disrespect and shady business practices.
they are essentially forcing customers to "buy more" in order to get their own money repaid. isn't this called bait and switch?

BOYCOTT "Home Chef Deli Roasted Chicken: Very small, Dry, Half-Cooked. Not Seasoned At All ~ Dog Food. Maybe? (What else YOU GOT?) FM DELI IS the PITS!

Never thought I would rave about a store like Fred Meyers to this extent but this place is pretty great. Not only is it huge - you can do everything from shopping for hardware to shopping for groceries. Even though we had purchased groceries a few days prior at our normal Albertsons, we ended up getting a whole bunch of extra things like canned goods and snacks here because they were so cheap!

We also were able to snag a whole bunch of things like patio goods, chair pads, and gardening accessories for a real steal. If you venture off to the back right of the store near the tools and hardware, you'll also find a bunch of tables and shelves with clearance items that are worth checking out!

I was able to snag a few dollar ceramic plates from the brand Mason that were oh so cute and normally priced at upwards of $10 for $1-$3. While this place seems like a go to for things like groceries and other knick knacks, I wasn't too thrilled about their cosmetics section. I was looking for something rather specific (face oil) any kind really, and was not able to find ANY. To add to the lack of cosmetic variety, we had run out of conditioner and found the prices to be a lot more than what we were used to paying over at our beloved Target.

If i could give a zero star review for the store managers Michael Hunter and Kevin Carlson i would. My mom was awarded $100 gift card for her retirement that was purchased at their store. As she knows that all sales are final for gift cards. Her card just would not work in their terminal. As my mom approached them to discuss the issue Michael told her that she needs to back up he likes his space. Is that how you treat a senior citizen in your store. She was trying to make room for the other shoppers in the store and not clog the isle. He was very rude and dismissive. Kevin told us that unfortunately their is a huge issue with fraud with the gift cards if they know that then why not put them up like they do alcohol? People are wasting money in their stores and instead of being apart of the solution they are apart of the problem. I have never seen a " store manager" that isnt solutions driven. This is by far the worst Fred Meyer in our area and we WONT BE BACK!!!!!!!!!!!!!!!!!

1:30 in the afternoon and there is no shopping carts. They are all in the parking lot. I bring a bus of senior citizens and no carts.

The taller guy that works in the meat and seafood department who has glasses is always extremely rude here. I don't know how he hasn't been fired. Everytime I shop here he has an attitude and is unhelpful. I've seen him be rude to even his own coworkers? When you ask for help he give abunch of attitude.. even though it's his job? The last interaction I had with him I asked him what I could substitute for a certain type of meat and what what the closest type and he was bothered that I asked him for help and he literally says "nothing". ??? Yeah thanks for the help. I'm not asking for 5 star service, just for Fred myer to hire decent human beings who don't treat people like trash and make them feel dumb for asking for help, when it's there job.