Crossroads Animal Hospital - Kathy Jordan DVM

I found an injured stray on 5/6/24. Called around to see who could see her for her injuries within my budget, as this was a very unexpected situation.
The staff was understanding and were able to see me within 30minutes of that call!
When I walked in we were greeted and welcomed, I was in a room and had seen the vet very shortly and was out the door with a treatment plan and meds very timely and not too much over what I had expected to pay. The vet came in and explained everything and made sure to check with me on pricing before anything was done, very pleased and will be back in the future. Thank you so much!

A family member went here to get their puppy looked at. Horrible experience, vet double charged for a fecal and gave unauthorized heartworm medication. Dr Jordan is also openly hateful against ear cropping, even when done professionally as well as a breedist. Insinuated that the owner had done it at home regardless of paperwork from an AKC breeder and vet record of the procedure. Tried to take posts out of the ears and started to remove stitches. A vet can have personal bias but it is their job to provide care regardless of their views. Also charged for unauthorized antibiotics.The vet refused to come out to the lobby to speak to the owner and stated "exam rooms are full" there are two exam rooms at best. This clinic is also not very large. Huge if a vet is not willing to talk face to face with a client get out of there. There were no other clients at the time. It's understandable that the pet was a work in as a drop off but when no other clients are there? The receptionist Ann was very rude and unprofessional and is the vet's mother. Overall very unprofessional experience and not worth the time or money. Not BBB accredited and likely not AAHA accredited. You can get better care for much less at box store vets. Sad to see a private vet act this way. Given prior reviews to this place it doesn't surprise me. Likely this newest review will get deleted by the office as they can't take a public review. Do yourself a favor and do not take your animals here.

Do not take your animals here. I have several calls into the head vet of the facility.... she refuses to return calls. Had the WORST experience here.. made an appointment .. have the confirmation in my email. When I showed up they said I had no appointment.. drove 3 hours to get there.. they asked to see the confirmation email and when I tried to show it to them they refused to look at it ..then called the police on me because I wouldn't leave .. I told them I want to be reimbursed for gas to drive there.. there refusing this simple request due to THEIR mistake .. then vetnof the facility Kathy Jordan gets her flunkies to call back and then hangs up on you ... wasn't yelling or cursing.. just hang up when they tell you ,your not getting anything , then hangs up,, look at the other terrible reviews. There was NO other clients there when I was there and NOW I know WHY!

I called for a emergency for my puppy they wouldn't help her because she would be a new patient it was a emergency she passed away me trying to get to Anderson to a vet that cares

We live in Rock Hill, SC, but have family in Westminster. After taking our Great Dane to our local vet we felt it was best to make arrangements to put him down and wanted to lay him to rest on the family farm in Westminster. Crossroads Animal Hospital was located the closest to the farm, so we called out to them to inquire about their services. They were very polite and helpful over the phone and gave us a great deal of information. They contacted our local vet to obtain Duke's medical records and offered additional ideas and information based on his most recent blood work. We did end up putting Duke down and I have to say that as hard as this whole situation was, everyone on the staff there did an amazing job of making us feel comfortable and at peace. The procedure was so peaceful as Duke slipped away over the 'Rainbow Bridge'. If we lived closer, I feel sure that we would take our other dogs there, and would recommend them to anyone. We so appreciated how caring and friendly everyone was. They helped to make a horrible situation a little bit more comfortable, and we so appreciated that.